7/17 had Florence help me out today and she was great. We were looking for straw replacement on the flip top insulated sippy cup but they do not make replacements for those. Hopefully in the future, T... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Their customer service is so responsive and helpful. They went above and beyond. We requested assistance finding replacement straws, since our toddler will only drink milk from their 360 cups. We not... Se mer
Företaget har svarat
Izzy a was very helpful! I asked for replacement parts for my grandsons sporty sippy cup as we lost a piece. I also asked for a few extras and was willing to pay for them. The parts are being shipped... Se mer
Företaget har svarat
I was having trouble finding the breast pump duck valve replacement and Anna was able to help me right away on the website. I gave her my contact information and she ordered the valve for me without t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Kontaktuppgifter
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, USA
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Utmärkt
939 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had a part eaten by the puppy on a…
We had a part eaten by the puppy on a new cup and even tho replacement parts aren’t available they sent me a new cup.
27 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Chelsea,
Thank you so much for taking the time to leave this lovely review.
We are always so happy to hear that we have been able to help and make your day better.
We hope this new cup finds you well.
Best wishes,
Tommee Tippee
My experience was great
My experience was great. They were quick to answer. Had good help and communication with Andy and Nicholas.
27 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Jessica,
Thank you for taking the time to leave some feedback.
We're thrilled to see that you have rated us 5 stars and we are delighted to hear how satisfied you are with the service provided by our Parentcare Specialists. We're glad to hear your query was resolved efficiently and that you found this to be good communication and an overall great experience!
We hope you continue to love our products as much as we do!
Kind Regards,
Tommee Tippee
Customer Service
Tayla, Debbie, and Jo were the most thoughtful and kindest workers I have met virtually. They were fast responding and even gave congratulations on my bundle of life, they need a raise!!!!
27 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Sa'Brae,
Thank you for taking the time to leave a review.
We're pleased to hear that your query was resolved swiftly and that you are content with the service our Parentcare Specialists have provided. We're overjoyed to hear that you have found us to be thoughtful and kind in supporting you and your little one. We could not be happier to hear how satisfied you are and we hope you continue to love our products.
Wishing you all the best,
Tommee Tippee
Hoods for bottles
I requested some hoods for my bottles that I had lost. Within a short amount of time, Beverley got my information, ordered the hoods from the warehouse and is going to ship them to my home. Beverley took care of me quickly and courteously. I will definitely recommend Tommie Tippee! Thank you!
27 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hello Leanne.
Thank you for taking the time to leave your feedback.
We are delighted to hear that Beverley was able to resolve your issue quickly and in a courteous manner.
We will certainly be passing your kind words on.
It is wonderful to hear that you would recommend our products.
If you require any further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Nickolas G was an amazing help
Nickolas G was an amazing help, i really appreciate his support and willingness to help with a solution.
23 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hello Kenzie,
Thank you so much for the amazing 5 star Trustpilot in relation to your recent experience with us.
We are so glad to hear that Nicholas was able to help you with everything that you needed, with willingness to offer support and was able to find a solution to issue.
This will be fed back to Nicholas who will be delighted with your review.
Warmest Regards.
Tommee Tippee.
I spoke with Tayla And Izzy
I spoke with Tayla And Izzy. They responded very quickly and was very understanding to my situation but due to my product in question not being stocked at their facility they could not provide me with what I specifically needed. However They went out of their way to gave me an alternative that will help me just as much.
I’ve been using tommee tippee for YEARS now’s and they’ve never let me down. Knowing they have great customer service behind the products speaks volumes.
22 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Jessica,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help you resolve your issue in a quick and empathetic manner and leave you with such a great impression/
We will be sure to pass along your kind words to both Tayla and Izzy.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Kelly was amazing with assisting!
Kelly was amazing with assisting me with my questions, and went above and beyond to resolve my problem. Amazing assistance and product
21 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hello Brandon.
Thank you for taking the time to leave your feedback.
We are delighted to hear you received amazing assistance from our parentcare specialist Kelly, and she went above and beyond to help resolve your issue.
We will certainly be passing your kind words on.
If you require any further help, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Customer service help
I’ve always heard great things about this brand and I finally got to experience first hand how amazing this brand and their team is! I had some issues back to back with a couple sippy cups and lanre and Kelly were so very helpful and calm with me during our conversation about my sippy cups.
21 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Celeste,
Thank you for taking the time to leave some feedback.
We're thrilled to hear that you have had a wonderful and pleasant experience with our Parentcare Specialists and we are delighted to hear how satisfied you are with the service provided. We're pleased to hear you found us to be helpful and patient when assisting you with your query and we hope you continue to love our products as much as we do!
Wishing you all the best,
Tommee Tippee
Great product support
Amazing customer service and quick replies! Got my replacement sorted in about 10 minutes when i ordered on amazon.
20 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Ace,
Thank you for taking the time to leave some feedback.
We're thrilled to hear that your query was resolved swiftly and efficiently by our Parentcare Specialists and that a replacement is on the way! We're delighted to hear how satisfied you are with the service provided and we hope you continue to love our products as much as we do!
We wish you all the best,
Tommee Tippee
Wonderful customer service
Messaged them on Facebook to thank them for the amazing products they have and to personally invite them to my baby shower, Nicholas was awesome and got to send me a baby shower gift. Super thankful!
15 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Karla,
Thank you for your feedback.
We are delighted to hear that Nicholas assisted you with sending your out some gifts for your baby shower.
We will pass your kind words on to him.
We at Tommee Tippee would like to congratulate you on the up-and-coming arrival of your little one. We hope everything goes well for you.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Lanre and Kelly were great!
Lanre and Kelly were great!! Super helpful and showed great customer service and expertise. It makes me appreciate Tommee Tippee much more knowing that the company cares about the customers and the issues that may arise. Will recommend Tommee Tippee to my friends and family.
14 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Kacie,
Thank you for taking time to leave your review.
We're always delighted to hear our Parent-Care Specialists were able to help while providing the professional and empathetic service we strive for.
We will be sure to pass along your kind words to both Lanre and Kelly.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Active spout replacement parts
I reached out to them through their Facebook page about getting replacement valve parts for their active spout cups because that's the only cup my autistic child will drink from, and they said that they are currently out of stock of the valve replacement parts,so they offered to send me new cups for the inconvenience. Great company. All my kids used their sippy cups and bottles.
13 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Elyssa,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve this issue for you and leave you with such a great impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
The Tommee Tippee Electric Pump has…
The Tommee Tippee Electric Pump has been the best for me on both of my pumping journeys with my children, and I needed to order replacement parts. I spoke with Kelly and she was wonderful, and helped me quickly.
10 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Chelsey,
Thank you for leaving a review of your experience with us.
It's amazing to hear how wonderful Kelly was in helping to order you some spare parts for your breast pump.
Best wishes,
Tommee Tippee
Quick help
I just got my second Natural Start bottle kit, and it was missing the largest bottle. I spoke with Honorine, who was kind, efficient, and professional.
After our phone conversation, she send me an email right away, and our conversation was fast and smooth.
She is an excellent customer service representative in her efficiency, her tone, and her attention to details and to the customer.
A great thank you!!
9 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Gerry,
Thank you for taking the time to leave some feedback on your experience.
We are thrilled that our Parentcare Specialist was kind and efficient in resolving your query today. We are delighted to hear how satisfied you are with the service you have received and we're pleased that your interaction was excellent. We could not be happier to hear that this was quick and smooth from start to finish.
Should you need any further assistance, we are always happy to help!
Wishing you all the best,
Tommee Tippee
Kelly was amazing
Kelly was amazing, she helped with everything I needed in a timely matter. Will definitely stick with Tommee Tippee !
6 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hello Sierra.
Thank you for taking the time to leave your feedback.
We are delighted to hear that Kelly was able to help resolve your issue and this was done in a timely manner.
We will make sure to pass your kind words on.
We truly appreciate your loyalty and custom.
Warm wishes.
Tommee Tippee.
Easy!!
Easy!!! I was able to create a support ticket within 2 minutes.
2 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Helen,
Thank you for taking the time to leave some feedback!
We are delighted to hear that you have rated us 5 stars on Trustpilot and that you had an easy experience getting in contact.
Your kind words have really touched us here at Tommee Tippee and we hope to continue providing assistance any way we can. If you need any further assistance in the future, please let us know.
Warm Wishes,
Tommee Tippee
Lanre helped me with product support…
Lanre helped me with product support after I lost all the valves for my sport cups. Thankful for such great assistance!
1 april 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Thank you so much for your kind feedback. I’m really glad Lanre was able to assist you.
I’ll be sure to pass your lovely comments on, it will mean a lot. We truly appreciate you taking the time to share your experience 😊
Tommee Tippee
Great customer service and products!
I contacted customer service for an issue that I was having with my broken bottle warmer. Sophie and Jude provided excellent customer service and made an exception for me. Appreciate this so much. Love all of your products!
31 mars 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Chelsea,
Thank you so much for your review!
It's great to hear that our Parent Care Specilist Team were able to assist in getting your issue resolved, and we thank you for getting in touch. We have made sure to pass over your kind words to Sophie and Jude.
We hope you continue to enjoy our products and if you need any assistance in the future, let us know and we'll be happy to help.
Warmest regards,
Tommee Tippee
Chatted with Nicholas G
Chatted with Nicholas G. and he was so kind, patient, and thankful! Thank you so much!
30 mars 2026
Omdöme utan inbjudan
Svar från Tommee Tippee North America
Hi Janeth,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help resolve your issue and provide the kind of service we strive for.
We will be sure to pass along your kind words to Nicholas.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee
Svar från Tommee Tippee North America
Hi Breanna,
Thank you for leaving a review of your experience with us.
We are happy to hear everything was fast and helpful.
Best wishes,
Tommee Tippee
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.