Tommee Tippee North America Omdömen 912

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have had the best experience with Tommee Tippee! I used the bottles for my daughter for a long time, she was obsessed and so excited each time she saw the bottle. I am so excited to use the same bot... Se mer

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Betygsatt 5 av 5 stjärnor

I have trusted Tommee Tippee for all my babies. Especially the anti colic bottles. My 3rd baby unfortunately has reflux and colic, this was the only bottle that he would take. My puppy ate the venting... Se mer

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Betygsatt 5 av 5 stjärnor

I work at a daycare and we use the Sportee cups and one of the valves melted in the dishwasher but I couldn’t buy a replacement cup and just needed a replacement valve but unfortunately they didn’t ha... Se mer

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Betygsatt 5 av 5 stjärnor

I spoke with Tayla And Izzy. They responded very quickly and was very understanding to my situation but due to my product in question not being stocked at their facility they could not provide me w... Se mer

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Företagsinformation

  1. Babyaffär
  2. Babyklädesbutik
  3. Barnbutik
  4. Tillverkning av snabbrörliga konsumentvaror
  5. Mammabutik

Skrivet av företaget

Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

912 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Above and beyond

Great product. Outstanding service. I wrote on the customer service chat after hours yesterday . I was on “pause” for a while, so I discontinued. This morning I had an email (not automated). Several associates contacted me right away to assist me in getting the product I needed.
Thank you!

20 mars 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hello NycMom.

Thank you for taking the time to leave your feedback.

We are sorry to hear that you was on pause for a while, we always try our best to answer the interactions as quickly possible.

We are delighted to hear that you received an email from our parentcare specialist, and they were able to help assist with your issue and wonderful to hear you received outstanding service.

We will certainly be passing you kind words on.

If you require any assistance in the future, please don't hesitate to reach out.

Warm wishes.
Tommee Tippee.

Betygsatt 5 av 5 stjärnor

Very good Nicholas and Joe helped me as…

Very good Nicholas and Joe helped me as a in need new mother and they sent me some free bottles so very great help

18 mars 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

HI Camryn,

Thank you for taking the time to leave a review of your experience with Nicholas and Jo.

We are so pleased they were able to help you out and offer some Bottles to get your started on this exciting journey.

Best wishes,
Tommee Tippee

Betygsatt 1 av 5 stjärnor

I purchased a 2 pack of sporty straw…

I purchased a 2 pack of sporty straw cups after hearing good reviews from my mom friends. The cups leaked right away. I'm very disappointed.

14 mars 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi Shirley, 

Thank you for taking the time to leave some feedback. 

We are very sorry to hear that your Sporty Straw Cups are leaking and we understand how disappointing this can be. Our cups are designed with a 2 piece valve which sits inside the lid, we would advise to check this is assembled correctly and check for signs of damage. 

We would like to support you further with this and we kindly ask if you can reach out to us using the link below. You may reference, 127777, when speaking with our Parentcare Specialists. 
https://www.tommeetippee.com/en-us/contact-us

We hope to hear from you, 
Tommee Tippee

Betygsatt 5 av 5 stjärnor

The plastic piece of the valves got…

The plastic piece of the valves got lost from my cup. Instead of sending a replacement piece they replaced the whole cups. Izzy helped me she was fast and efficient. Thank you. Will recommend this brand over and over again.

10 mars 2026
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Svar från Tommee Tippee North America

Hi Sarah,

Thank you for taking time to leave your review.

It's always a pleasure to hear our Parent-Care Specialists are able to help resolve any issue for you in a timely manner and leave you with such a good impression.

We will be sure to pass along your thanks to Izzy.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

Great customer service!

Excellent customer service from Nicholas! I had problems with two weighted straw cups that had the straws fused shut, Nicholas promptly helped me with the situation and offered a replacement! Thank you very much!

9 mars 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi Grace,

Thank you for taking the time to leave your review.

We're always delighted to hear that our Parent-Care Specialists are able to quickly help you with an issue and deliver the kind of service we strive for.

We will be sure to pass along your thanks to Nicholas.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee.

Betygsatt 5 av 5 stjärnor

Amazing customer service had lost a…

Amazing customer service had lost a bottle and they were very quick to send out a replacement.

9 mars 2026
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Svar från Tommee Tippee North America

Hi Bambi,

Thank you for taking time to leave your review.

We are always delighted to hear that our Parent-Care Specialists are able to resolve an issue for you so quickly and leave you with such a good impression.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

Tommee Tippee has great customer…

Tommee Tippee has great customer service!

I inadvertently damaged two straws of my granddaughter’s cups in my dishwasher. They weren’t secured properly inside the dishwasher and fell to the bottom of the machine. Both came in contact with the heating element and melted.

I felt so bad for ruining her cups I contacted Tommee Tippee and offered to pay for new straws. Customer Support was so kind and understanding, they sent me two NEW CUPS for free!!

Thank you so much Tommee Tippee. You reassured me that outstanding people are the faces that make a company great.

Thank you again for your caring and support.

9 mars 2026
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Svar från Tommee Tippee North America

Hi Michael,

Thank you for taking the time to leave a lovely review of your experience with our Specialists.

We are so pleased to hear they they were able to help out after the accident with these straws!

Best wishes,
Tommee Tippee

Betygsatt 5 av 5 stjärnor

Réponse très rapide et problème résolu…

Réponse très rapide et problème résolu immédiatement

9 mars 2026
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Svar från Tommee Tippee North America

Bonjour Amelie,

Merci pour vos commentaires.

Nous sommes ravis d’apprendre que nos spécialistes Parentcare ont pu vous répondre rapidement et résoudre votre problème pour vous.

Nous espérons que vous continuerez à utiliser nos produits et services à l’avenir.

Meilleurs vœux,
Tommee Tippee

Betygsatt 5 av 5 stjärnor

Easy to use!

7 mars 2026
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Svar från Tommee Tippee North America

Hi Tammy, 

Thank you for taking the time to leave some feedback. 

We are delighted to hear that you have rated us 5 stars on Trustpilot and that you are satisfied with the quality of our products and how easy they are to use. We hope you continue to love these as much as we do! 

Warm Wishes, 
Tommee Tippee

Betygsatt 5 av 5 stjärnor

Quick resolution

I bought a set of bottles from Amazon, and within 6 months of use the measurement lines were wearing off. I had never used a sterilizer or dishwasher and they were always hand washed. I spoke with two agents and they are going to replace my bottles with no issues. Fantastic customer support.

6 mars 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi Ashley,

Thank you for taking the time to leave a review of your experience with our Specialists.

We are very happy to hear they were able to look into this and replace the bottles for you.

Best wishes,
Tommee Tippee

Betygsatt 5 av 5 stjärnor

Sippy cup drainage issue--resolved!!

I have spoken to somebody named Lanre off facebook about a sippy cup that i bought yesterday that have leaked once i have used it even when it was fully closed, and without the holder for it. The other in the pack was perfectly fine and didnt leak a drop even through the spout. I have gotten quick responses and Lanre was very helpful with me when I couldn't find the batch number on the sippy cup. Easy to talk to and made it more stress relieving. Lanre couldn't find the proposed replacement they wanted to give me but instead found a 2 pack of sippys. Very greatful and happy about my experience with this person. Give them a raise if you have to!!

3 mars 2026
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Svar från Tommee Tippee North America

Hi Serenity,

Thank you for taking time to leave your feedback.

We're always delighted to that our Parent-Care Specialists were able to help resolve to you issue in a prompt and empathic manner, and deliver the kind of service we strive for.

We will be sure to pass along your kind words to Lanre.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

Susie was awesome

Susie was awesome! I called in questioning not seeing the replacement parts on the website and she was able to assist me in sending me them! She also made sure I had the correct flanges . Great customer service!

3 mars 2026
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Svar från Tommee Tippee North America

Hi Michaela,

Thank you for taking time to leave your review.

We are always delighted to hear when our Parent-Care Specialists are able to quickly get the parts you need out to you so you can keep pumping.

We will be sure to pass along your kind words to Susie.

Please do not hesitate to get back in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

5 stars

My original inquiry was not resolved: I was looking for replacement straws for the Superstar cup. The parts were out of stock. Support reached back out to me, unprompted, and offered replacement cups. I feel truly valued as a customer and appreciate the service.

27 februari 2026
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Svar från Tommee Tippee North America

Hi Harley, 

Thank you for your feedback. We are delighted to hear that our Parentcare Specialists were able to assist you with offering to send you out replacement cups. 

We are glad that you truly felt like a valued customer. 

We hope you continue to use our products and services in the future. 

Best Wishes
Tommee Tippee

Betygsatt 4 av 5 stjärnor

Lanre was helpful

Lanre was helpful. I needed 3 new valve replacements and unfortunately you guys don't sell them but the rep was able to help me out and send a replacement cup! I appreciate that alot. Hopefully in the future we can buy them seems like alot of parents would benefit from that!

25 februari 2026
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Svar från Tommee Tippee North America

Hello Kaylee, 

Thank you so much for the amazing 4 star review about recent experience with us.

We are glad to hear that Lanre was able to help you to send out new cups as you needed new valves.

All feedback is really appreciated and please be reassured this will be feedback.

We hope to hear from you again in the future.

Warmest Regards,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

Excellence

The team asked what the problem was, how many items were affected, told me what I did wrong and sent me replacements for free.

23 februari 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi Sky, 

Thank you for your feedback. We are delighted to hear that our Parentcare specialists were able to assist you with your problem and send you out replacements. 

We hope you continue to use our products and services in the future. 

Best Wishes
Tommee Tippee.

Betygsatt 5 av 5 stjärnor

Sophie was very helpful!

22 februari 2026
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Svar från Tommee Tippee North America

Hi Des, 

Thank you for taking the time to leave some feedback. 

We are delighted to hear that you are satisfied with the service provided by our Parentcare Specialists and that you found this to be very helpful in resolving your query. We are thrilled to hear that you have rated us 5 stars and we hope you continue to love our products as much as we do. 

Wishing you all the best, 
Tommee Tippee

Betygsatt 5 av 5 stjärnor

Morgan was so helpful

Morgan was so helpful. Our phone call disconnected and he still moved forward reaching out through email (which I provided during our call prior to the disconnect). And we were able to resolve the issues I’ve been having. I am so impressed by this costumer service!!

19 februari 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi,

Thank you for taking time to leave your review.

We're always delighted to hear that our Parent-Care Specialists were able to help you resolve your issue and leave you with such a great impression.

We will be sure to pass your kind words along to Morgan.

Please do not hesitate to get in contact should you ever need any future assistance.

Warmest Wishes,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

I got in contact with parent support…

I got in contact with parent support due to needing a replacement straw for my son’s cup and the amazing Anna did a wonderful job helping with my issue. She was very kind and very fast with her responses. Would definitely recommend tommee tippee to other parents!

19 februari 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi Julian,

Thank you for taking the time to leave a review of your experience with Anna.

We are so pleased to hear that she was kind and quick in helping with your query.

Best wishes,
Tommee Tippee

Betygsatt 5 av 5 stjärnor

Superb Customer Service

We received a bottle warmer as a baby shower gift and unfortunately it started having mechanical issues where it kept turning itself back on and heating inconsistently. I reached out to support and the agent, Nicholas G., was incredibly kind and helpful. I was hoping that it was a known issue and I could get some instructions on how to fix it, but he sent us a whole new unit instead. We truly appreciate it and look forward to using this brand for many years.

18 februari 2026
Omdöme utan inbjudan
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Svar från Tommee Tippee North America

Hi Nikol,

Thank you for taking time to leave your review.

We are always delighted to hear our Parent-Care Specialists are able to provide the level of service we strive for and leave such a good impression of us.

We will be sure to pass along your kind words to Nicholas.

Please do not hesitate to get back in contact should you ever need any further assistance.

Warmest Wishes,

Tommee Tippee

Betygsatt 5 av 5 stjärnor

Flanges and sizing guides.

Anna who was working with me, found my address was mistakenly put in wrong- she was able to change it and help me get the correct flanges for my breast pump. Not only did she send out my pieces she sent me extra so I can always have a clean and sterilized set. She was amazing with making sure I had what I need and explained why I needed a different size than what I was using with my guide. Amazing work!!!

17 februari 2026
Omdöme utan inbjudan
Logotyp för Tommee Tippee North America

Svar från Tommee Tippee North America

Hi,

Thank you for taking the time to leave a review of your experience with Anna.

We are so happy to hear how helpful she was in getting you the parts you need for your breast pump and how to find the most comfortable size. 

Best wishes,
Tommee Tippee

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