Tom.co.uk Omdömen 4 329

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

James at Polly has been brilliant with explaining the Life Insurance policy. He comes highly recommended as a friendly and trustworthy advisor. James has given us time to think over the details, resul... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Just had a call with Emma Hayes. A courtesy call which i very much appreciated, no question was too much. Emma was fantastic spending her time explaining everything to me in an understandable way and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Tom team member Umesh Parkar was so informative, helpful and clear when I came to update my life insurance and critical illness cover. He took me through each step and explained in excellent detail ea... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Turning 45 next week and thought I’d get something in place, dealt with James who was first class and made it straightforward, policies are honest and straightforward.

Företaget har svarat

Företagsinformation

  1. Försäkringsmäklare

Skrivet av företaget

Tom.co.uk helps dads find the right life insurance, for free. It’s quick and easy, and means your family is protected financially if anything happened to you.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Betygsatt 5 av 5 stjärnor

Mike was very helpufull and friendly

Mike made the whole life insurance process simple and stress-free. He took the time to explain all my options clearly, answered every question patiently, and helped me choose a policy that truly fits my needs and budget. I never felt pressured—just well-informed and supported. I highly recommend Mike to anyone looking for trustworthy and professional guidance with life insurance.

2 mars 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Anthony,

Thank you so much for your kind feedback. We’re delighted to hear that Mike made the life insurance process simple and stress-free, and that his guidance helped you feel informed and supported. Your recommendation means a lot to us!

The Tom Team

Betygsatt 5 av 5 stjärnor

Very impressed!

Spoke to Jake Phillips. Really impressed! Jake found a solution for what I was looking for so very pleased indeed. What I enjoyed was the honesty and openness with me. Really felt that Jake was trying to find the perfect option for me (which he did!). Thanks Jake - much appreciated!

2 mars 2026
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Svar från Tom.co.uk

Thank you so much for your wonderful feedback, Jon. We’re thrilled to hear that Jake could find the perfect solution for you and that his honesty and openness made a positive impression. We’ll be sure to pass on your kind words.

The Tom Team

Betygsatt 5 av 5 stjärnor

Proper quality man really nice guy…

Proper quality man really nice guy really helpful five star review does not do justice for how good this filler is
-Lewis Routley

27 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Jack

Thank you for your kind feedback. We’re delighted to hear that Lewis was so helpful.

The Tom Team

Betygsatt 5 av 5 stjärnor

Big shout out Lewis Routley

Big shout out Lewis Routley. His whit and charm knew no bounds and made the whole process easy!

26 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi There,

Thank you for the 5 star review! It’s brilliant to know you had such a positive experience and that the process was made easy. We pride ourselves on taking the chore out of insurance, and we’re thrilled we hit the mark for you. Welcome to TOM!

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Life insurance

Very easy process explained by Daniel platt.
He gave me options and explained them thoroughly.
I’m now covered with my son and partner protected if anything ever happens to me.
Highly recommend.

26 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Olly,

A massive thank you for your kind words! We're thrilled we could help you secure protection for your partner and son. There is no better feeling than knowing your loved ones are taken care of. Thanks for choosing us and for the recommendation!

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

The whole process was easy/explained…

The whole process was easy/explained very well by my advisor Joseph Purnell. Every question answered quickly and professionally. The policy is straightforward and generous. I would highly recommend to others to use this service.

26 februari 2026
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Svar från Tom.co.uk

Hi Zoltan,

We're so pleased to hear this! It’s great to know that the policy options were explained well and that you’re happy with the cover you’ve secured. Providing a service that is both professional and easy to navigate is our top priority. Thank you for choosing us and for sharing your positive experience!

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

10/10 customer services from start to…

10/10 customer services from start to finish.

26 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Vindog,

Thank you for the 10/10 review! This really means a lot and helps us as a business.

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Great

Great, down to earth bloke and he sang me happy birthday.

Cheers Lewis!

25 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Karl,

Lewis always brings his personality to the phone, and we're happy he was able to help you with setting up your policy.

We pride ourselves on being more than just an insurance company, and Lewis’ friendly approach is exactly what we’re all about. Have a fantastic birthday!

Kind regards
The TOM review

Betygsatt 5 av 5 stjärnor

They cus services was an amazing and…

They cus services was an amazing and they company didn't liar to me.

28 augusti 2025
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Svar från Tom.co.uk

Hi Lia,

We pride ourselves on our customer service, thank you for the great feedback!

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

First house to first life insurance...

After just buying my first house life insurance was a must for peace of mind for my kids. Not something I've ever thought about and was a bit sceptical about. Talking to Lewis felt like talking to an old friend. Very professional, explained all my options in a way that didn't feel like a sale more a chat with a buddy that had my best interests in mind. Will certainly be recommending TOM to my circle.

24 februari 2026
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Svar från Tom.co.uk

Hoi Stephen,

Congratulations on your first home! That is such an exciting milestone, and we’re so glad Lewis could help you secure that all-important peace of mind for your children. We really appreciate you recommending us!

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Kurtis from polly life insurance was…

Kurtis from polly life insurance was absolutely amazing and help me to get life coverage for my self so I know my daughter will be okay when my time comes

24 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Katie,

We are really happy to hear this! Knowing that your daughter's future is secure is the ultimate peace of mind, and we’re thrilled that Kurtis could help you get that coverage in place. Thank you for the wonderful feedback!

Kind regards
The TOM team

Betygsatt 1 av 5 stjärnor

Review of Tom.co.uk – Serious Concerns About Phone Harassment ⚠️

Review of Tom.co.uk – Serious Concerns About Phone Harassment ⚠️

After entering my phone number on Tom.co.uk to request a quote, I have been receiving persistent nuisance calls throughout the day. This is highly suspicious because I normally do not receive scam calls, and I have EE Scam Gaurd enabled, which usually blocks them.

The numbers that have contacted me include:
• 0808 189 1512
• 0117 205 6348
• 07441 917367
• 07441 917379
• 0808 189 1477

Several of these numbers appear online in connection with telephone scams, and the timing immediately after submitting my details is extremely concerning.

One caller (0808 189 1477) claimed to be from SKY regarding insurance for SKY equipment. The caller had a polite Indian/Pakistani accent and claimed her name was “Victoria.” When challenged about her identity and employer, she insisted she worked for SKY but quickly hung up when questioned further. This strongly suggested a scam attempt.

I have checked some of these numbers online and found reports describing them as active scam calls, often originating from overseas call centres.

Given that I almost never receive scam calls, it is extremely suspicious that these calls began immediately after submitting my number for a quote.

It appears that many other people report similar experiences, which raises serious concerns about how customer data is handled. Either:
• Their systems may be compromised
• Customer data may be mishandled internally
• Or personal data may be shared with third parties without adequate safeguards

Any of these possibilities represent a serious failure of data protection responsibilities under GDPR.

I strongly advise anyone considering using this site to think carefully before providing personal details.

Extremely concerning experience. 🚫📞

23 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Sam,

We are concerned to read about your experience. We will only call following an enquiry. We appreciate life can be busy and finding a suitable time is sometimes difficult, if you no longer wish to speak to us we can mark your number as 'Do not call'

Please be assured that TOM do not sell customer data to third parties. We take GDPR and data security with the utmost seriousness.

We have sent an information request via Trustpilot, please provide your details so we can investigate, ensure you receive no further calls and your preferences updated.

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Perfect is all you need to know

Perfect is all you need to know. Friendly and informative. Understood my needs. Great price. Kurtis is an asset to the team.

23 februari 2026
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Svar från Tom.co.uk

Hi Jessica,

Thank you for the great review, we're really happy you had such a good experience. We really appreciate you sharing your experience.

Kind regards
The TOM team

Betygsatt 1 av 5 stjärnor

Dont use

I was genuinely interested in life insurance, so made a mistake of giving out my contact details. They obviously sell your details on to third party's who bombard you constantly. I thought this company (tom) was genuine but no better than the rest unfortunately. So now blocking number after number, trying to get a bit of peace and quiet. I refuse to deal with any company that sells my details onto third partys, this is borderline harassment at this point.

23 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Steven,

This sounds incredibly frustrating, and we want to help put a stop to any calls you are receiving from us. We take your privacy very seriously and can confirm that we do not sell customer details on to third parties. To help us get to the bottom of this, we have sent an information request through Trustpilot. If you can confirm your contact number, we will make sure it is immediately suppressed on our systems.

Kind regards
The TOM review

Betygsatt 5 av 5 stjärnor

Brilliant experience!

Brilliant experience l, had a call with Daniel Platt who was great, friendly, transparent and really explained all the process. For context I had a really bad experience a couple weeks back with a broker so was a bit hesitant but had no need to be at all, went through everyone openly and in plain English talked about options and pulled the trigger on the call with no silly sales stuff or pushy expectations - happily recommend these guys!

23 februari 2026
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Svar från Tom.co.uk

Hi Ross,

Thank you for the brilliant review! We understand how a bad experience can be off putting, the last thing anyone wants is pushy sales tactics, especially after a tough experience with another broker. We’re glad Kurtis could walk you through the process openly and help you get set up, we hope you now have total peace of mind.

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Brillant person went through it in…

Brillant person went through it in great detail and helped me get better cover for my family thankyou

23 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Alexander,

Thank you for the great feedback, we're so happy we could help

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Julian Saunders, great conversation.

Filled out the contact form on the website. Had a phone within a few hours. Spoke with Julian Saunders, great mannerisms and rapport building. Wasn't pushy at all, steered the conversation in a nice flow which eventually made me decide to purchase insurance. Phone call was long to no fault of his own, just a lot of regulatory and unnecessary scripting but he was clear. Happy I'm now protecting my family.

23 februari 2026
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Svar från Tom.co.uk

Hi Anthony,

We’re so glad we could get in touch so quickly after you filled out our form! We know the regulatory scripts can be a bit of a marathon, so we’re thrilled Julian made it a smooth ride. Congratulations on getting that protection in place for your family!

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Lewis is an outstanding person to talk…

Lewis is an outstanding person to talk to about life insurance. As someone who knew little to nothing about life insurance, he talked me through it step by step. Even talked me through the best options for me and my family, we had a genuine conversation about life and children as I have a little one on the way and just made me feel all around comfortable. 10/10 service

21 februari 2026
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Svar från Tom.co.uk

Hi Daniel,

Thank you so much for the 5 star review! It’s brilliant to hear that Lewis walked you through everything so clearly. We know that life insurance can sometime feel like a bit of a mystery at first, so having a genuine conversation to find the right fit for your growing family is key. We’re thrilled you walked away feeling informed and protected.

Kind regards
The TOM team

Betygsatt 5 av 5 stjärnor

Life insurance made simple

Had a phone call this morning with Lewis Routley, he was friendly and very knowledgable. I didn’t feel under any pressure to buy a policy and I didn’t feel like I was being upsold more policy than I needed. I gathered a range of quotes for my life insurance and my policy from Lewis with TOM felt right for my family’s needs. Hopefully I never need to use it but it feels nice to have in place.

21 februari 2026
Omdöme utan inbjudan
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Svar från Tom.co.uk

Hi Jack,

Thank you for the fantastic feedback! It’s brilliant to hear that Lewis provided such a knowledgeable service this morning. We believe in getting the cover that’s right, not the cover that’s more, and we're so pleased you feel confident in your choice. Enjoy that peace of mind knowing your family is protected!

Kind regards
The TOM team

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