Tires Plus Omdömen 100

Came to the store to get a tire patched. I told the person at the counter that I plugged it and he told me it couldn't be patched because the plug gunked up the area where the patch would go. I am sure that they were just being lazy because a patch job doesn't make them a good profit. I have had tires patched before that had been plugged. This location has lost my bussiness for good!

Beware of anyone that lifts your hood to do a tire change. This is not a safety concern or an insurance requirement. If you have mechanical issues within a week of your after a tire change, go to a different place!

I had service on my car totalling 1055.86 January 16, 2024. Later I noticed a scraping sound coming from under car and when I took car back to see what was going on, I was told that I have to get back in que with other customers. During this 2 hours wait, I decided to go and inquire what was taken so long to learn that I was forgotten about! I won't play the "taking advantage of a woman " card, but I find this lack of care totally unacceptable. I intend to never go back and discouraged anyone else with intentions of going. This tire plus is in Stockbridge, Mt Zion Rd.

I have had two bad experiences with them, first, I went to rotate the tires and they told me that the brakes were bad and that not to drive the car, an estimated of $700. I went to a mechanic and the brakes are good for at least a couple of years. Then I had a nail in the tire and they told me that it couldn't be fixed and that I had to change it, for $250, I went to a tire shop and they fixed it for $20.

I would give this no stars but it wont let me. Wife went in 2hrs before they closed to have a tire checked that has something in it and was told they had nobody to look at it. Everyone was on vacation. But they could put some air in it if she wanted them to. What kind of ridiculous poor service is this? If there was nobody there to look at it, the shop would be closed. I'd walk before ever spending a dime at this store. I've been in customer service in the automotive business for 29yrs and I would fire the employee. I can guarantee this isnt the first time this employee has cost the store money.

Since I have to give a star it gets 1, I would prefer 0. An appointment for tires and alignment was to be done in 4 hrs, took 8.5. The worst part of this was I had to initiate the communication after 5 hrs for an update. Then I was charged for lifetime rotation that I did not ask for. 2nd appointment was for a tire rotation and oil change. 45 min appointment took 4 hrs. Again no communication until after 2.5 hrs when I asked how much longer. They made me miss a doctor appointment that took me 5 weeks to get. No apologies on either appointment and was still charged full price. Do not take your car to any Tires Plus in Metro Minnesota they are all horrible. Have contacted corporate office was told they would call me they never did.

Mankato, MN location; the sales associate was helpful. Inappropriate language from within the shop. Was given an approximated 2hr wait time, ended up being 3 1/2 hours.

i got a flat tire this saturday morning near my city's tires plus store. i got fast and excellent service in a space tire installation. zach and the other manager were so kind to get my repairs done without a charge!! the car is under warranty and they recommended i seek recovery with my dealership of record. my invoice was 207334.

I presented to Tire's Plus on 10/30 for a courtesy battery check because my vehicle would stutter before starting. Stacy provided me with battery check and I was informed it was it at 97% and was not the reason for the stutter start on my vehicle. Due to my battery being good I was informed that I possibly needed a new starter or alternator but that this determination required a vehicle inspection. I returned my vehicle to this location on 11/1 and since it was late in the day told a vehicle inspection would be started on 11/02 to determine the cause of the stutter start. On 11/02 I received a call at 10:57 AM from Stacy informing me that the battery and starter were not the problem and that I needed a new alternator along with some other recommended maintenance. I agreed to having a new alternator and oil change completed. I was called at 4:02 PM and told by Stacy that my existing battery was dead and that I needed a new one and she needed me to authorize the maintenance. I questioned as to how a battery that was checked multiple times prior to was now dead within such a sort span of time. Stacy was unable to provide a clear answer. She eluded to my alternator killing my battery but the battery was at 97% per her check and deemed serviceable . I continued to question how my battery was now dead when this was never an issue prior to the new alternator. Stacy was not able to explain how my battery was now dead within a few hours. I was then forced to purchase a new battery in order for my car to be serviceable. Upon picking up my vehicle I asked for an itemized list of maintenance. I was charged $49.99 for a standard oil change and had to request a coupon be applied so that the oil change was reduced to $32.98. I do believe that my car battery was left not charging while maintenance was conducted and that this location is at fault for my battery going dead. In total I spent over $1100 for an oil change, new alternator, new battery, and vehicle inspection. After further review this location has a current F rating on the Better Business Bureau. Avoid at all cost.

TiresPlus Store on County Road 220 in Fleming Island Fl. Ryan and Robert took excellent care of my tire and brake issues. They were a major blessing to me with a cheerful attitude and very professional. They diagnosed my issue perfectly and my car is running better than ever. So happy!

I went there as the AC was blowing hot. They said I needed a new compressor, $900 later I left with my AC blowing better but not as cold as expected. Less than 2 months the same issue, the AC is blowing hot. I spoke to the service manager Adrian, who was of little help. Please spare yourself the aggravation, and go someplace else for service or risk being lied to, boxed, and bumped for services you do not need.

For starters I hate to even have to put one star because it was way less than that my experience at Tires Plus was nothing less than a worst nightmare. I brought my truck there for an alignment which took more than two and a half hours even though they pulled it right in on the alignment rack as soon as I got there. The alignment that I received was the absolute worst alignment I have ever had in my life it pulled to the right so bad that if you took your hand off the steering wheel you would simply go in circles. I brought my truck to Midas to try to get an alignment they told me within 5 Seconds they could not do an alignment on my truck because there was other issues first that needed to be addressed. So after $533 with Midas my truck drives perfectly down the center of the street unlike the $140 that was stolen from me to destroy my front tires thank you Tires Plus

I was quoted about $1300 for radiator and thermostat repair to which I agreed
When finished they said the thermostat did not need to be repaired. Then a few weeks later the car overheated,and they said it was the thermostat. I want them to pay to repair my car and for rental car but they are stonewalling. I contacted PA attorney general, local TV, and numerous complaint websites. I believe my cause is righteous and will continue to pursue this until they make good on my complaint.

Lake Mary FL store. Dropped off car for $52.99 AC diagnostic ended up paying $235 for adding freon. 2 days later blowing warm. Took it back now needs a new compressor $1159 all in. We won't charge for the freon. Nice touch. 2 days after that blowing warm again. Now it's a new evaporator core $2000. I said no and am out $1400 w no AC. Their AC diagnostic didn't pick up these major issues up front? Hard to believe. Tires Plus stole my money don't let them steal yours.

Great work , very fast, makes sure everything is done right very good customer service the best tire place I’ve been to yet I give them 5 stars

Have a 2019 nissan maxima platinum with only 28,000 miles on it went to get the tire patched and they said the tire was already patched 2 times the tires was new on it never had and patch jobs they refused to patch it charged me 300 for 1 tire and busted my under lights called corporate and they did nothing

On 21 Aug 2023 at 9:30am I had a left rear tire that needed to Be replaced. Spoke to the Service Rep who stated he neeeded to get the Tire from another location and that it would be a few hours before they could replace my tired. Had to be picked up around 11:30 am because the tire hadn’t arrived yet .Service Rep never contacted to imfor me when my replacement would arrive.I contacted a them a 1:pm a which time the agent said it would be ready at 2:00pm. Arrived at Tires plus at 2:00pm my vehicle was still sitting in the same spot had to wait additional Hour and half before replacement was completed. Poor customer service and it shouldn’t take 6 hours to replace 1 tire will never recommend anyone to get tires or any service from the Tire plus 815 S one 3rd street .

I waited for hours to get an alignment I need very badly abd after waiting all this time they tell me they are unable to loosen a nut due to corporate policy on using torches. Or heat to remove bolts. So this place isn't run by people who turned wrenches it is ran by little pencil neck geeks who worry too much. They won't allow techs to use appropriate equipment so I have to give it a bad review for wasting much of my time.

After replacing a blown out tire, the mechanic forgot to return my spare tire into the trunk. I had to go back and request they return my spare tire. Just as well, the new tire kept losing air. Went back three more times, when on the second visit, when I returned to pick up my car, they tried to sell me another service and forgot to fill my tire with air. Since it was closing, I had to find the last guy ready to leave to fill my tire with air.
When I tried calling the manager to voice my concern for lack of attention to detail and professionalism, the person on the phone listened and replied. " OK. " like everything I said went out the door.