The product itself is wonderful and fits so nicely. The amount paid and the shipping was a bit costly. It also didn't help that I found the same thing at Target, made by you, that went on a signific... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love Tiny Land’s products! They are so well made, so cute, such a great value, and I even enjoy assembling them! It does help to have a power drill, but easy instructions and holes that align. :) We... Se mer
Företaget har svarat
I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s... Se mer
Företaget har svarat
The play kitchen is amazing! It has so many features. I love nice extra touches like having curtains. My grandchildren absolutely love it! The box arrived from the carrier open (the carrier's fault... Se mer
Företagsinformation
Skrivet av företaget
Tiny Land founded in 2014 with Neo and Cherie began to realize the meaning of the tiny land for each kid in their childhood. Tiny Land is aiming to share the passion for providing safe, high-quality home furnishings to the kids all over the world, and let the kids run on their imagination in their small territory.
Kontaktuppgifter
1370 Omalley Way, 91786, Upland, USA
- customer_care@tinylandus.com
- tinylandus.com
4,4
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 34 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I really liked the quality of the chair…
I really liked the quality of the chair I ordered for my granddaughter. The color is great and the chair is perfect for her. She will also be able to use it for a long time. It folds up nicely. I appreciate the washable cover. Well done.
2 september 2026
Excellent customer service
Elaine was so helpful and communicative. Went above and beyond to solve my problem quickly and efficiently. Super thankful when I experience excellent customer service like this!
30 september 2026
Omdöme utan inbjudan
Perfect addition to her kitchen
The product arrived . It is wooden with beautiful colors and so realistic. I highly recommend for any toddler. Their imagination will soar!
28 september 2026
Omdöme utan inbjudan
Wonderful products
Beautiful craftsmanship and my granddaughter loved all the little things to do. Colors and quality are outstanding!
21 augusti 2026
The product itself is wonderful
The product itself is wonderful and fits so nicely.
The amount paid and the shipping was a bit costly. It also didn't help that I found the same thing at Target, made by you, that went on a significant sale right after I purchased it.
2 september 2026
Great blocks to help six month old…
Great blocks to help six month old grandbaby learn how to move and get ready to crawl
2 september 2026
Tents —————Since I had already purchased the blue…
Since I had already purchased the blue tent and my grandson was thrilled with it, I decided to get a pink one for a Xmas gift for my co workers daughter….
Great product!!!
28 augusti 2026
Not worth the money
I ordered the Iconic Wooden Play Kitchen and was very disappointed to receive what was obviously a used/returned product due to damage. The kitchen came chipped and marked up in multiple areas, with clear markers indicating where the damage was. Customer service didn’t seem to care because, as they explained, the “damage is cosmetic and doesn't compromise the overall structure or safety of the kitchen.” They offered a $15 “partial” refund on a $170 purchase for the cosmetic defects. Don’t waste your money.
18 juli 2026
Svar från Tiny Land
Dear customer,
We’re very sorry that your Iconic Wooden Play Kitchen arrived with chips, marks, and other visible damage, and that our initial response left you feeling that your concerns were not taken seriously.
Under our normal process, products that have been opened and show clear signs of use should not be resold. We take this concern seriously, and we will further investigate the condition of your kitchen and how this order was handled to better understand what happened.
We also understand that describing the damage as “cosmetic” did not address your concerns or the experience of receiving a $170 product in that condition. We’re sorry that our response did not provide the level of support you expected.
Our customer service team will follow up with you directly so we can review the situation further and work toward a satisfactory resolution.
Best Regards,
Tiny Land Team
The ball pit is wonderful!
The ball pit is wonderful!!
I'd highly recommend this and have shared with friends and colleagues how great it is!
27 augusti 2026
Svar från Tiny Land
Hi there,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re satisfied with the ball pit and that you’ve been recommending it to your friends and colleagues.
It means a lot to know that you’ve had such a positive experience with Tiny Land.
Best Regards,
Tiny Land Team
Svar från Tiny Land
Hi there,
Thank you for your kind feedback!
We’re glad to hear that you found the product well made and easy to assemble, and that your order arrived quickly. We truly appreciate you taking the time to share your experience with us!
Best Regards,
Tiny Land Team
Great product for my 2 year old
A well made product that will last my 2 year old for many more years. We use it in our reading nook for bedtime stories and can open the chair up for nap time!
25 augusti 2026
Svar från Tiny Land
Hi there,
Thank you for sharing such a lovely review!
We’re so glad to hear that the chair has become part of your little one’s reading nook, from bedtime stories to cozy nap time.
It’s also wonderful to know that you appreciate the quality. It means a lot to us!
Best Regards,
Tiny Land Team
Wonderful customer service
Wonderful customer service! I needed replacement parts after a move and even with a few hiccups in getting them delivered the customer service rep, Anne, was incredibly responsive and helpful.
14 september 2026
Omdöme utan inbjudan
Svar från Tiny Land
Hi there,
Thank you for sharing your experience!
We’re especially glad to hear that Anne was responsive and helpful while assisting with your replacement parts. We’ll be sure to share your kind words with Anne and our customer service team!
Best Regards,
Tiny Land Team
I love Tiny Land’s products
I love Tiny Land’s products! They are so well made, so cute, such a great value, and I even enjoy assembling them! It does help to have a power drill, but easy instructions and holes that align. :) We have purchased a kitchen and just recently a dollhouse. Our granddaughter loves playing with them. Definitely promotes imaginative play! And Chris in customer service was so responsive and helpful when I couldn’t find a product on their website. He even followed up to make sure all was well. Tiny Land is my favorite!
8 september 2026
Omdöme utan inbjudan
Svar från Tiny Land
Hi Liz,
Thank you so much for this wonderful review!
We’re delighted to hear that you’ve enjoyed both your Tiny Land kitchen and dollhouse, and that your granddaughter is having so much fun with them.
Thank you for highlighting the follow-up as well—it was a pleasure to make sure everything was taken care of. Your kind words truly mean a lot to our entire team!
Best Regards,
Tiny Land Team
DO NOT BUY
DO NOT BUY
The photographs on this website are incredibly misleading. I purchased the whiteboard/chalkboard, which looks like it comes with a natural wood frame and stand. However, while the frame is a natural wood, the stand is basically particleboard. Nothing matches and it looks absolutely terrible. The frame itself is even two separate colors. To say that I am disappointed is an understatement, and the return policy is absolutely absurd. Basically, they say if a package is opened you only get 50% back. On a $120 whiteboard, I would assume that I would be getting something that at least has matching components. Do not buy.
17 september 2026
Omdöme utan inbjudan
Svar från Tiny Land
Dear customer,
We’re sorry to hear that the whiteboard/chalkboard did not meet your expectations, particularly regarding the color and appearance of the frame and stand.
We’d like to better understand the specific issues you encountered and look into your order, but unfortunately, we haven’t been able to locate your order or any previous communication with our customer service team based on the information available to us.
Could you please contact us at customer_care@tinylandus.com and, if possible, include a few photos of the product? This will allow us to review the issue with our team and work toward an appropriate solution.
We’d also like to clarify that opening the package does not automatically mean that a customer can only receive a 50% refund. It seems there may have been a misunderstanding regarding our return policy, and we’ll also share your feedback with the relevant team to review whether the policy wording could be clearer.
Thank you for bringing these concerns to our attention. We hope you’ll give us the opportunity to look into this further and address your experience.
Best Regards,
Tiny Land Team
Cutest dollhouse and amazing customer service
I purchased the Sweetwood dollhouse and the dolls but I accidentally typed my address wrong. Customer service was amazing in fixing the issues and making sure my package came in time for my daughter’s birthday party despite the confusion in address and delay in getting my order. They were so kind and helpful. Not to mention the dollhouse and dolls are the cutest I have ever seen! My daughter is going to love it! 20/10 can’t recommend TinyLand enough! :)
16 september 2026
Omdöme utan inbjudan
Svar från Tiny Land
Dear Tiffany,
Thank you so much for this wonderful review!
We’re thrilled to hear that our team was able to help sort out the address issue and make sure your Sweetwood Dollhouse and dolls arrived in time for your daughter’s birthday party.
We hope your daughter has an amazing time playing with them and creating lots of happy memories!
Best Regards,
Tiny Land Team
Granddaughter loves her dollhouse
Granddaughter loves her dollhouse. Very well made and easy to put together. Love the modern furniture and things like the outdoor grill and patio set. Open front makes it easy to move furniture and the dolls around.
22 augusti 2026
Exceptional service!
This company has the very best customer service! I bought a doll house for Christmas for my grandchildren, they love it. I had a new puppy staying with us and they chewed several of the wooden pieces. I wrote to them and asked if I could purchase the parts. They sent me the order info and then rebated my purchase price so basically sent them for free. Wonderful company, they just want you to be happy and I’ve had numerous conversations with customer service and they are always so positive.
13 september 2026
Omdöme utan inbjudan
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