From ordering, receiving and using the product was a great experience. I brought these from the UK so the website tracking wasn't updating so I messaged asking if the order has been shipped and got an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company is exceptional, I placed and received my order (x2 googles) and when I emailed them with a question the help team responded and helped solve my issue... which was my error and they were h... Se mer
The product is good. The shipping experience was subpar but customer service was responsive when I reached out about it. Basically the original ETA was way quicker than it ended up being and the fact... Se mer
Bought a space projector for almost £40. First issue - I stupidly didn't check Amazon etc before buying from this rabble, where I found them for around £7. Second Issue - Item faulty and absolu... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 31 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What a beautiful company
What a beautiful company. I had a request for a custom message for the kids in our blended families to be reminded that their mum and dad love them no matter what, to be in the images but unfortunately it couldn’t be accommodated as much as they wish they could. The email exchanges I had with the customer service team is one I’ll remember. Thankyou everyone at Tibatoes. I’ll be purchasing one for each of the kids regardless.
I received quick replies and good…
I received quick replies and good options to resolve my issue.
Goggles broke after 2 uses and were…
Goggles broke after 2 uses and were less than 2 months old. Absolutely shocking support from Tibatoes. Company overs a 25% coupon for another order. Terrible product. Don't buy. Run.
The galaxy projector is a hit!!
My kids love their new galaxy projector!! If you’re on the fence I would highly recommend ordering one. The images are vivid, the projector is easy to use, and will make a great addition to our bedtime routine.
I have ordered their masks
I have ordered their masks, email correspondence was very quick.
Perfect Underwater vidion
We purchased 2 goggle sets for our grandchildren 6 and 9. These are perfect. They do not slip. The vision is crystal clear. My babies did not want to take them off. You know they like as the put them back in the case without anyone telling them. 😊🥰
Quick and working on the required…
Quick and working on the required pictures
FAIR AND EASY
Great communication and update on…
Great communication and update on delivery times etc . Post sale comms the same . Would recommend
My first order was a little slow on…
My first order was a little slow on delivery. But was very pleased with the children’s goggles. Second order came much quicker and was given as gifts.
I would order again from this company.
Can you trust this company?
First of all I ordered three books instead of two and they took one off.
Next they said my books were delivered. They were not. I told them that. They did tons of research and showed me a picture of where they put the package. It was at 2210 and my address is 2110. But guess what!!! I looked back and I put in the wrong address. They were patient and worked so hard to help me. The neighbors ended up bringing my package to me. This company goes above and beyond and are so so honest. I will buy from them again, although they may be sick of me, hahahaha They are awesome
SCAM company do not order from them
SCAM company do not order from them. I ordered 2 goggles and it’s been over 2 weeks and no products have arrived, they keep getting “delayed” and I’ve realised this is a SCAM
Not worth the money
The images of the child playing with the product were very misleading. I was disappointed with the size and quality of the product.
Geannuleerde order wordt niet terug betaald.
Order geplaats maar deze vrijwel direct weer geannuleerd (24-06-2026). Betaling is geregeld via KLARNA. Echter annuleert Tibatoes de betaling niet bij KLARNA waardoor er bij mij een 'schuld' open blijft staan. Nu zijn we bijna 3 maanden verder waarbij er veel gesproken is met Tibatoes en beloftes zijn gedaan om het te regelen maar nog altijd is het niet geregeld. Schandalig slecht, het lijken wel standaard mailtjes die ze sturen om mij maar aan het lijntje te houden.
My parcel came very quickly
My parcel came very quickly, easy to put together and my grandson loves it
I bought the swimming goggles and my…
I bought the swimming goggles and my child absolutely loves them. They are so comfortable and they don't leak into the eyes. The goggles come with a box to store them which is great and I bought another pair of my other child.
The on-line help
The on line help from those who work at Tibatoes was amazing and very kind. I would recommend this website to anyone and everyone. Your level of understanding of customers is top notch!
Thank you!!!
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