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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Dies war das einzige kissen, mit dem ich es mir biquem machen konnte! Alle riesigen Korperkissen waren so unbequem. Ich habe meinen Babybub mit 22 Wochen bekommen und benutze ihn seitdem jede Nacht (i... Se mer

Betygsatt 5 av 5 stjärnor

Life-changing! The size is ideal, and it’s so practical for various sleeping positions. I’ve always been a stomach sleeper, and adjusting to side sleeping felt like torture—until I found this pillow.... Se mer

Betygsatt 5 av 5 stjärnor

I was really unsure about the product just because I’ve tried other pillows and have just accepted I won’t sleep comfortably through my pregnancy but my pillow arrived today and I’ve just had the best... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Dropshipping scammers from China. Absolutely do not buy. They sell a bad quality counterfeit from babybub made with poor, itchy and hot materials. I got fooled into buying this one thinking I was buyi... Se mer

Företaget har svarat

Företagsinformation

  1. Mammabutik

Skrivet av företaget

The Natty Pregnancy pillow provides essential side support and comfort throughout all stages of pregnancy, ensuring you get the assistance you need.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

90 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

Una delusione su tutti i fronti

Una delusione su tutti i fronti, a partire dall’imballaggio: arriva malamente avvolto in un sacco grigio di plastica (tipo quelli della spazzatura) arrotolato nello scotch, giuro che quando il corriere me lo ha dato ero tentata di rifiutare la consegna perché convinta ci fosse un errore. Una volta aperto ho subito constatato come non fosse così piacevole alla vista come in foto, tutto chiaramente molto sintentico, quasi lucido a tratti, e giallino. Il pezzo extra inoltre è così piccolo ed informe da sembrare ridicolo, mai utilizzato. Per il resto il cuscino i primi giorni sembrava essere funzionale, purtroppo però la sua durata non ha superato il mese dato che in poco l’attacco con il velcro per regolare la larghezza ha preso a cedere (con il pancione che cresce inevitabilmente dovrebbe essere resistente alla tensione, invece…), di conseguenza ogni notte, per più volte, mi ritrovavo a dovermi mettere seduta per riunire le due parti e riposizionarle (poiché avendo più poco grip il velcro non si riattaccava senza una certa pressione), ad un certo punto però la parte più utilizzata da me ha proprio smesso di avere adesione, dunque ho provato a tenerlo più stretto, scoprendo così mio malgrado che quel livello di “plasticositá” dato dalla composizione totalmente sintetica portava ad ovvie problematiche: era come essere avvolte in un sacchetto, schiena e pancia accaldate e sudate ad ogni utilizzo. Insomma, un acquisto che decisamente non consiglierei, ora ho comprato un classico cuscino da gravidanza tradizionale di quelli lunghi, meravigliosamente ricoperto di tessuto in cotone, morbido ed avvolgente, avrei dovuto optare per questo fin da subito.

UPDATE: avevo lasciato questa recensione sul loro sito, dando tanto di conferma tramite mail a Judge.me, non l’hanno mai postata. Non mi stupisce abbiano solo recensioni positive, da truffatori.

9 januari 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Not a comfortable pillow

Firstly this took forever to come, weeks on weeks. On top of that it isn’t revolutionary or extra comfortable compared to other pregnancy pillows. I bought a body pillow earlier but it was just too big for our bed so we got this instead, however I’ve honestly struggled to sleep with this. I now detach one side of the pillow and use it as a wedge between my legs while sleeping on my side. However if used as pictured, it feels constricting as the pillows themselves are very first rather than soft and malleable. I personally wouldn’t recommend.

30 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Complete joke

Absolutely shocking customer service. 0 information from them, had to chase them up for delivery to which they told me they didn’t have the correct address (they did) but god knows how long it would have taken before they reached out to check. Still waiting on the product having confirmed everything last week. DO NOT purchase here if you would like the product with any haste…

11 december 2023
Omdöme utan inbjudan
Logotyp för NATTY

Svar från NATTY

Thank you for sharing your experience, and we sincerely apologize for the challenges you faced with our service.

Please know that once the package is handed over to the delivery company, tracking and ensuring accurate delivery become more challenging. What we can do is to offer reshipment or refund if the package is lost. However, we acknowledge the importance of addressing such issues promptly.

We're pleased to hear that the situation has been resolved, and we appreciate your understanding. Moving forward, we are actively working to improve our processes to minimize such occurrences in the future.

Once again, we apologize for any inconvenience caused and appreciate your feedback as it helps us enhance our services.

Betygsatt 2 av 5 stjärnor

It’s okay

Took quite a long time to be delivered and packaging wasn’t the most pleasant. The pillow is okay but I wouldn’t say it was worth the money and is pretty much the exact same as the cheap ones on Amazon. Not worth the hassle and money to return either.

10 december 2023
Omdöme utan inbjudan
Logotyp för NATTY

Svar från NATTY

Hello Emily,
thank you for your feedback. We understand your concerns about the pillow, and we're sorry it didn't meet your expectations. Your input is invaluable in guiding our improvements.

Thank you for helping us enhance our offerings.

Betygsatt 5 av 5 stjärnor

Great service! Great product!

I ordered this pillow when I was approx 18 weeks pregnant. As my stomach grew this pillow became essential to my sleep. I’m unsure why, but the Velcro stopped working and the pillows wouldn’t attach anymore. I reached out to customer service to enquire how I could fix the problem. A video was requested, which I sent, and this company sent me a brand new pillow free of charge! The service I have received plus the quality of the pillow has been fantastic. I highly recommend if you’re on the fence about this purchase, pull the trigger! You won’t regret it!

30 november 2023
Omdöme utan inbjudan
Logotyp för NATTY

Svar från NATTY

Hi Leigh! Thank you for taking the time to share your feedback. Feedback like this is what makes it all worth it!

Betygsatt 5 av 5 stjärnor

Game changer…

I was really unsure about the product just because I’ve tried other pillows and have just accepted I won’t sleep comfortably through my pregnancy but my pillow arrived today and I’ve just had the best two hour nap I’ve had in months it’s fantastic. It makes turning over so much easier rather than feeling like you’re turning a battleship! I can’t recommend this enough it’s a game changer xx

1 september 2023
Omdöme utan inbjudan
Logotyp för NATTY

Svar från NATTY

Hi Lyndsey, thank you for taking the time to share your feedback. Feedback like this is what makes it all worth it!

Betygsatt 1 av 5 stjärnor

Very disappointing experience overall to avoid !!

Very disappointing experience overall. Very long delivery delays, almost half a month when you are pregnant is not acceptable. Furthermore, client support is very very unpleasant in the tone of her emails and her answers.

27 juli 2023
Logotyp för NATTY

Svar från NATTY

Hello Leonie,

We have thoroughly reviewed your case and would like to provide some clarity regarding your concerns. Firstly, we understand the importance of timely deliveries, especially in situations like this. However, according to our shipping policy, your order was placed less than a week before, and our delivery timeline is in line with our standard procedures.

Furthermore, we have meticulously examined the interactions between you and our customer service team. Our records indicate that our representatives handled your queries in a professional and courteous manner, adhering to our communication guidelines. We are certain there was a misunderstanding that may have arisen regarding the tone of the responses.

Regarding the cancellation of orders that have already been shipped, our policy is to follow a specific procedure to ensure a smooth process for our customers. We do, however, provide a hassle-free return process once the package is delivered, and our team is ready to assist you with it.

We genuinely value your feedback and take it seriously. We kindly request you to reconsider your evaluation, as some of the assertions you've made are not entirely accurate. We are constantly working to improve our processes.

Thank you for giving us the opportunity to address this matter, and we look forward to the possibility of restoring your confidence in our services.

Best regards,
The Natty Team

Betygsatt 5 av 5 stjärnor

Super Comfy Pillow

I bought this super comfy pillow for my wife. It comes with velcro attachment to make adjustments. In addition, an extra pillow for additional support where needed, tummy or legs is also provided. She used it during her pregnancy and enjoyed the comfort. Highly recommended for pregnant ladies.

5 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This pillow is amazing

This pillow is amazing! Pre-pregnancy I was a light sleeper and toss and turn from left to right and this pillow is perfect because I can still do that without having to adjust it! It’s compact, doesn’t bother my husband and easy to take with travel. Been using since 20 weeks

1 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not hypoallergenic nor eco-friendly

I bought one of these maternity pillows advertised on their website as made with 100% eco-friendly and breathable bamboo (cover) and recycled, hypoallergenic polyester (stuffing). I bought this as it sounded like a safe, smart, convenient and non-toxic pillow. What I received in the post looked exactly like in the photos, but it was made with 100% regular, crappy polyester (both the cover and the filling - so clearly the communication on the website was way off and misleading). Since regular polyester is harmful to both my body and that of my growing baby, I immediately requested a refund which I luckily got without questions. So that part was at least good, however, I’m writing this review to help prevent that others buy what they think is supposed to be a hypoallergenic pillow and end up in the same situation as me.

9 juni 2023
Omdöme utan inbjudan
Logotyp för NATTY

Svar från NATTY

Dear Klant,

We are glad that we could promptly address your concerns and provide you with a fast refund without any unnecessary hassle or questions. Our aim is always to ensure that our customers are satisfied with their purchases, and we're pleased that we could assist you in resolving the matter swiftly.

We genuinely appreciate your feedback. The Natty Pregnancy Pillow was tested for harmful substances and certified to meet the safety standards. However, we understand that some customers may have specific sensitivities and preferences when it comes to materials used in products.

Nonetheless, we have taken your comment into high consideration and are committed to enhancing the Natty Pregnancy pillow further. As a result, we are transitioning to a cotton blend to offer an even more natural and comfortable option for our customers.

We want to express our appreciation for your understanding and cooperation during this process.

Best regards,
The Natty Team

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