A happy belgian says... I had an issue with my SUP board and, after several phone calls and some back-and-forth communication, the Watersports Centre arranged to send me a new board. I was gen... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... Se mer
Företaget har svarat
I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... Se mer
Företaget har svarat
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Kontaktuppgifter
4A Solent Road, PO143LD, Fareham, Storbritannien
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4,7
Utmärkt
266 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5 stars - total gems at TWC
The team at The Watersports Centre are simply fab. Very professional, friendly and incredibly knowledgable. They were able to help with all my questions around gear and their customer service goes above and beyond. Couldn’t ask for more.
24 oktober 2022
Svar från The Watersports Centre
Thank you for this very kind review Beth! We are so pleased that you enjoyed your experience with us!
All the best,
The Watersports Centre Team :)
Great service
Great service sort me out with a really good price as well as getting it ordered
2 november 2022
Svar från The Watersports Centre
Hi Mark, thank you for this review! We look forward to seeing you again soon.
All the best,
The Watersports Centre Team :)
Fantastic service
Fantastic service. Even received an email out of hours regarding a query I had. The company clearly cherishes their customers. I will definitely use this company again.
26 oktober 2022
Svar från The Watersports Centre
Hi Sally, thank you so much for this review! We are really pleased that we could assist you, you certainly right our great customers is what it's all about!
Thank you so much again.
The Watersports Centre Team :)
Svar från The Watersports Centre
Hi Kiril, thank you for this review! We hope that you are loving your new equipment.
All the best,
The Watersports Centre Team :)
Great service and prompt delivery
21 oktober 2022
Svar från The Watersports Centre
Hi Nicola thank you for taking the time to leave us this review! We are very pleased to hear that the delivery was prompt and you enjoyed your experience with us!
All the best,
The Watersports Centre Team :)
Svar från The Watersports Centre
Hi Sam, thank you so much for your great review, we appreciate it so much. We are so pleased that we could assist you in finding the right board for you!
All the best,
The Watersports Centre Team :)
Ion Claw gloves windsurfing
Bought some Ion Claw gloves for windsurfing in. Remarkably good, no forearm tiredness at all! Looking forward to windsurfing over the winter now. Delivery was promp, size was as advertised, I got medium and they fit perfectly.
3 oktober 2022
Svar från The Watersports Centre
Hi John, we are really pleased to hear that the claw gloves you purchased were exactly what you needed! Plus we are so pleased that they fitted perfectly!
Thank you for this review.
All the best,
The Watersports Centre team :)
Svar från The Watersports Centre
Thank you so much for this review! We are so pleased that you are happy with the service that you received!
All the best,
The Watersports Centre team :)
Excellent customer service
The team were really helpful when discussing the board I was interested in. Due to the postal strike there would have been a delay in getting the board to me but George offered to deliver the board to my house himself (a 2.5 hour drive for him!). That is what I call excellent customer service!
1 september 2022
Omdöme utan inbjudan
Svar från The Watersports Centre
Thank you so much for this review. We are so pleased that your infinity board arrived with you and that you can now enjoy those light wind sessions! :)
Excellent service
Good choice of wetsuits, had my size and delivery was quick and efficient.
14 september 2022
Svar från The Watersports Centre
Thank you so much for this review Geoffrey! We are so pleased that the suit fitted. :)
Waterproof boots
Excellent service would recommend to everybody if you want anything to do with watersports very pleased with the delivery and the price.
10 september 2022
Svar från The Watersports Centre
Hi David, thank you very much for this review. We are so pleased to hear that the boots are what you were looking for! :)
Svar från The Watersports Centre
Hi Rob, thank you so much for this review! We appreciate it so much. Thank you for choosing The Watersports Centre! :)
Svar från The Watersports Centre
Thank you for this review Amanda, we are so pleased that you are happy with your paddle. A great choice!
All the best,
The Watersports Centre Team
Fantastic service, great selection of wetsuits
We struggled to find a wetsuit to fit our daughter but Emily and George managed to help find the perfect one. Happy daughter!
2 september 2022
Svar från The Watersports Centre
Thank you for this lovely message Justin! We are so pleased that we could assist in the process of finding the perfect suit, it can be a challenge sometimes so we are so pleased it fits so perfectly!
All the best,
The Watersports Centre Team
Great shop
Great shop. Friendly staff and very welcoming. Will definitely be going back to trial / buy some kites in the near future.
Thanks guys 👍
26 augusti 2022
Svar från The Watersports Centre
Hi Alex,
Thank you for this review! We really appreciate it. Epic to hear that you will be back to demo some kites soon... we look forward to seeing you.
All the best,
The Watersports Centre Team.
Great experience - 1sr class service!
Great experience. Nothing too much trouble. Went the extra mile to find some spare screws for me and even delivered in-person during the evening to make sure i got my board in time for a holiday. Lovely people too.
25 augusti 2022
Svar från The Watersports Centre
Hi Tom,
Thank you so much for this review! We are so pleased that we were able to make sure that your board and bolts were with you in time for your holiday!
Great to meet you and we look forward to seeing you out on the water at some point in the near future!
All the best,
The Watersports Centre Team :)
The team were amazing at getting me…
The team were amazing at getting me fitted with a new harness. Really friendly and accommodating, and loads of knowledge. Will happily return for more kit in the future. Cheers guys
8 augusti 2022
Svar från The Watersports Centre
Hi Amir, thank you so much for this review! We are so pleased that we could assist you into finding the right harness for you. We hope that it is making your sessions out on the water even more enjoyable!
All the best,
The Watersports Centre Team :)
First wetsuit purchase - very informative
We travelled to the store in Fareham to purchase our first wetsuit. Great service and very helpful and informative. Well worth a visit if you can get there.
8 augusti 2022
Svar från The Watersports Centre
Hi Jo, thank you so much for this lovely review! We are so pleased that we could assist within your first wetsuit purchase - we hope that the suit allows lots of great sessions out on the water!
All the very best,
The Watersports Centre Team :)
Outstanding customer service from start…
Outstanding customer service from start to finish, very professional. Excellent product availability. Thank you.
4 augusti 2022
Svar från The Watersports Centre
Thank you so much for this Bethan, we really appreciate this great review! We are so pleased that you enjoyed your experience with us.
All the best,
The Watersports Centre Team :)
I have no idea of the quality of the…
I have no idea of the quality of the product, because I have not received it. Parcel force have returned my parcel to Basingstoke, expecting me to pick it up. A 70 mile round trip!!!
3 augusti 2022
Svar från The Watersports Centre
Hi Rod,
Firstly we are so sorry that you have been disappointed with the quality of service that you have received from Parcel Force. Thankfully as we said on the phone, this is the first and hopefully last time for a disappointment like this for any of our clients.
We appreciate any feedback that we receive as this allows us to continue to grow as a new family business within the watersports world. As discussed, we look forward to you receiving your parcel following your frustrations by tomorrow... and in time for your holiday which is great news!
Once again thank you for your constructive feedback and we really do hope that you enjoy the pump!
All the very best,
Emily & The Watersports Centre Team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.