𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞 Omdömen 332

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Have purchased many items from here over the years, T shirts, hats and mugs. Great selection of Leeds Utd themed products which are of a good quality. Ordered a square Leeds mug for my partner to ad... Se mer

Betygsatt 5 av 5 stjärnor

Can't knock the lads behind the scenes at The Terrace making it all happen! Great quality products and fantastic service as standard. Banter with the customers on social media is always top-notch too.... Se mer

Betygsatt 4 av 5 stjärnor

Really pleased with my order from The Terrace. I bought some SWFC swim shorts and a hat — both were good quality, arrived as expected and fit well. Smooth ordering process and would definitely use the... Se mer

Betygsatt 5 av 5 stjärnor

Carl and the team at Terrace really have gone above and beyond for the fans of Morecambe FC. The replica football kits are top quality with bespoke designs that represent the town and people. The mer... Se mer

Företaget har svarat

Företagsinformation

  1. Fotbollsbutik
  2. Sportaffär

Informationen kommer från olika externa källor

The Terrace Store - providing the best merchandise for football fans


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

332 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

ALAW mug

Ordered ALAW mug, delivered within a couple of days, well packaged, good quality mug.
Have bought several different items,
T shirts, hats and mugs previously, will purchase from here again.

14 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not use

Ordered a birthday gift, never turned up, each time you contact them, they request 72 business hours to respond, that’s 9 days.
Placed my order 2nd Feb, it’s now 17th of Feb, I have no item, no refund, no way of sorting this matter. Stay away.

2 februari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Hi Arron, I am very sorry to see that you have not had a great experience with us so far. Can you please email me directly steven@dnabindustries.com with your order reference number and I will get this looked into asap for you.

Betygsatt 5 av 5 stjärnor

They were half term gift

They were half term gives for my Grandsons. They arrived quickly and on time. The boys loved them and will use them at school and football.

16 februari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Hi, Thank you for taking the time to leave us such a positive review. It really means a lot to our small business. Thank you

Betygsatt 1 av 5 stjärnor

Just an update to my previous review as…

Just an update to my previous review as I have not had the curtesy of a reply. Having studied the issue regarding postage costs issue it is clear that the returns policy on website is DIFFERENT to the returns policy that comes with your product
Just make sure that what you order is right or you will be out of pocket

28 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good communication great product.Very…

Good communication great product.Very happy

5 februari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

From placing the order to receiving it…

From placing the order to receiving it I couldn’t fault any part of the process. Will definitely be going back for more

4 februari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

A great store.

A great store.

2 februari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great service.

23 januari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

The item i order on time and good…

The item i order on time and good quality. Im well pleased with it for the money I paid.

27 januari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 1 av 5 stjärnor

Very poor customer service

Ordered a mug for Christmas. Very specific on the customisation and it arrived completely wrong. Ignored all attempts to contact them, via the website, emails & Instagram.

Emailed the email address on the reply and bounces back

24 januari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Hi Annie, I am very sorry to see that you have not been able to get a reply from us. Can you please email me directly steven@dnabindustires.com with your order reference number and some details of the issue? Thanks

Betygsatt 1 av 5 stjärnor

Shocking company

Shocking company, item was no delivered and then they ignore you everytime you try and get in contact. £20 and nothing in return, avoid like the plague.

24 januari 2026
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Hi Sam, I am very sorry to see that you have not been able to get a reply from us. Can you please email me directly steven@dnabindustires.com with your order reference number and some details of the issue? Thanks

Betygsatt 3 av 5 stjärnor

Not sure we would order from here again…..

Goods arrived separately over a few days. Quite a long delivery time.
Unfortunately men’s sizing in shorts wasn’t very good, sizing very small, so these have been returned (you have to pay return postage- this would deter me from ordering in the future)
The football towel we ordered isn’t a towel, the material is far too thin but hubby liked it so we’ve kept it, although the materiel/fabric is questionable…..
Still waiting for our refund.
Ordered 05/01/26
Delivered 14/01/26

5 januari 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Ordered items via a Facebook advert…

Ordered items via a Facebook advert that guarenteed delivery before Christmas just over a week before Xmas…..

Today is the 5th of January and they have just arrived.

Items are lovely but don’t always believe what you see on an advert when a company is promoting their products!! Honesty is the best policy in my eyes!

16 december 2025
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Hi, I am very sorry to see that you have only just received your delivery.
I have just had a quick look into this for you and I can see that your order was placed 2 days after our Christmas delivery cut off.

Betygsatt 5 av 5 stjärnor

First order and I was very pleased with…

First order and I was very pleased with the products and service. It was great to beable to personalise a product and delivery was quicker than estimated.

15 december 2025
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Excellent 1st class product quickly…

Excellent 1st class product quickly delivered as described well worth buying thank you

20 december 2025
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 1 av 5 stjärnor

Was sent the wrong colour jumper

Was sent the wrong colour jumper, messaged customer service using contact form but was ignored. So now my son’s Christmas present is ruined.

19 december 2025
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Hi, I am sorry to see that you haven't had the best experience with ourselves. Can you please email steven@dnabindustries.com with your order reference number so I can try to help you further?

Betygsatt 4 av 5 stjärnor

Good item shame about couriers.

The item i bought was what I expected. It will be a great Christmas present for a friend who supports Forrest. The reason it's not 5 stars is they use evri to deliver. The package. It was left in plain veiw for anyone to steal. I live in the part of London that officially has the highest crime rate.

13 december 2025
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the four-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Would recommend

This was my 1st order from The Terrace Store and had no problems at all. The website was easy to navigate, my order was dispatched really quickly with updates emailed to me along the way, and the item I bought (a mug as a Christmas gift) is great quality! Very happy with it! I will use the company again.

5 december 2025
Omdöme utan inbjudan
Logotyp för 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

Svar från 𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞

We appreciate you taking the time to leave us an excellent review and the five-stars you've given our company. We're so happy that you're satisfied with your purchase . Thank you for shopping with us we hope to see you again soon.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer