𝐓𝐡𝐞 𝐓𝐞𝐫𝐫𝐚𝐜𝐞 Omdömen 332

Always good product from Terrace, been using them since they started!

100% will buy from seller again first class post bang on time

Ordered ALAW mug, delivered within a couple of days, well packaged, good quality mug.
Have bought several different items,
T shirts, hats and mugs previously, will purchase from here again.

Ordered a birthday gift, never turned up, each time you contact them, they request 72 business hours to respond, that’s 9 days.
Placed my order 2nd Feb, it’s now 17th of Feb, I have no item, no refund, no way of sorting this matter. Stay away.

They were half term gives for my Grandsons. They arrived quickly and on time. The boys loved them and will use them at school and football.

Just an update to my previous review as I have not had the curtesy of a reply. Having studied the issue regarding postage costs issue it is clear that the returns policy on website is DIFFERENT to the returns policy that comes with your product
Just make sure that what you order is right or you will be out of pocket

Good communication great product.Very happy

From placing the order to receiving it I couldn’t fault any part of the process. Will definitely be going back for more

A great store.

The item i order on time and good quality. Im well pleased with it for the money I paid.

Ordered a mug for Christmas. Very specific on the customisation and it arrived completely wrong. Ignored all attempts to contact them, via the website, emails & Instagram.

Emailed the email address on the reply and bounces back

Shocking company, item was no delivered and then they ignore you everytime you try and get in contact. £20 and nothing in return, avoid like the plague.

Goods arrived separately over a few days. Quite a long delivery time.
Unfortunately men’s sizing in shorts wasn’t very good, sizing very small, so these have been returned (you have to pay return postage- this would deter me from ordering in the future)
The football towel we ordered isn’t a towel, the material is far too thin but hubby liked it so we’ve kept it, although the materiel/fabric is questionable…..
Still waiting for our refund.
Ordered 05/01/26
Delivered 14/01/26

Ordered items via a Facebook advert that guarenteed delivery before Christmas just over a week before Xmas…..

Today is the 5th of January and they have just arrived.

Items are lovely but don’t always believe what you see on an advert when a company is promoting their products!! Honesty is the best policy in my eyes!

First order and I was very pleased with the products and service. It was great to beable to personalise a product and delivery was quicker than estimated.

Excellent 1st class product quickly delivered as described well worth buying thank you

Was sent the wrong colour jumper, messaged customer service using contact form but was ignored. So now my son’s Christmas present is ruined.

The item i bought was what I expected. It will be a great Christmas present for a friend who supports Forrest. The reason it's not 5 stars is they use evri to deliver. The package. It was left in plain veiw for anyone to steal. I live in the part of London that officially has the highest crime rate.

This was my 1st order from The Terrace Store and had no problems at all. The website was easy to navigate, my order was dispatched really quickly with updates emailed to me along the way, and the item I bought (a mug as a Christmas gift) is great quality! Very happy with it! I will use the company again.