Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.
The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... Se mer
Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... Se mer
Företagsinformation
Skrivet av företaget
Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.
Kontaktuppgifter
13 AV DU GENERAL LECLERC, 95660, Champagne Sur Oise, Frankrike
- contactus@thesustainabletomorrow.com
- thesustainabletomorrow.com
4,5
Utmärkt
138 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Impeccable Customer Experience
I have used the Sustainable Tomorrow toothbrush since 2022 and absolutely love it. I also have their bamboo cutlery set which is great for picnics etc. I have also had great customer experiences with the team, providing excellent customer support and care.
4 december 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Thank you so much for your glowing review! We're thrilled to hear how much you love your Sustainable Tomorrow toothbrush and bamboo cutlery set. Knowing that our products have made a positive impact on your daily life and even your picnics truly warms our hearts.
Your kind words about our customer service team mean the world to us. Providing excellent support and care is our top priority, and it's incredibly rewarding to know we've met your expectations.
If there's anything else we can do for you, please don’t hesitate to reach out. Thank you for being such a valued part of the Sustainable Tomorrow family!
I have nothing but positive feedback…
I have nothing but positive feedback for this company and Adrien A. who has been superbly helpful and accommodating.
Their standard of their products is not only extremely high but also sustainable which makes purchasing from them an ethical and pleasant choice.
8 december 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Thank you so much for your heartwarming feedback! It truly means the world to us to hear how much you value both our service and our commitment to sustainability.
We’re thrilled that you’ve had such a positive experience, and your kind words about our ethical approach and high standards encourage us to continue striving for excellence.
Thrilled
Very responsive; great product with less waste and very little plastic- I am very pleased with the product, company, and customer service!
4 december 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Thank you so much for your kind words and wonderful review! We're thrilled to know that you're pleased with our product, commitment to reducing waste, and responsive customer service.
Your support motivates us to keep making a positive impact and providing eco-friendly solutions. If you ever need assistance or have any questions, we’re always here for you.
Brilliant company and product
Ive been using sustainable tomorrow for a few years now. And the products are amazing. Contributing to a cleaner earth and also the customer support was always excellent!! I had instant help with questions and everyone was super friendly and extremely kind! Thanks so much. My husband now uses the toothbrush too. We both love it. Cleans teeth amazingly clean! Better than any hand toothbrush can ever do highly recommend
1 december 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Thank you for your glowing review and for being a loyal part of the Sustainable Tomorrow community for several years! We're overjoyed to hear that you and your husband love our products and that they’ve made such a positive impact on your oral hygiene routine.
Your kind words about our customer support mean the world to us—we strive to provide friendly and prompt assistance to all our valued customers.
Thank you for recommending us and for contributing to a cleaner earth with your choices. If you ever need anything, don’t hesitate to reach out—we’re here to help!
I’ve had this toothbrush for 2 years
I’ve had this toothbrush for 2 years now. I love it. It has been elemental in maintaining my dental health. I’ve run into a couple of problems in this time and both times the customer service has been outstanding. The first instance, all of the replacement heads I had kept coming off—not staying in place while I was brushing. They sent me a whole new set (4) of replacement heads and all of them have fit perfectly. More recently, my brush stopped working altogether. I tried charging it a few times. After asking for help, they encouraged me to try different charging adaptors and even different power outlets. It was changing the outlet that did the trick and now the brush is working perfectly again. I highly recommend Sustainable Tomorrow for quality products and customer service.
28 november 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Thank you for sharing your detailed experience and for being such a loyal customer over the past two years! We’re thrilled to hear how much you love the toothbrush and that it’s been a key part of maintaining your dental health.
We’re sorry for the hiccups you experienced along the way, but it’s wonderful to hear that our team was able to resolve these issues for you. Sending a new set of replacement heads and helping troubleshoot your charging concerns are exactly the types of support we aim to provide.
Your recommendation means so much to us, and we’re grateful for your trust in Sustainable Tomorrow. Please don’t hesitate to reach out if you ever need assistance again—we’re always here to help!
New Dawn
Unsure what happened in the past but today is a new day. Toothbrushes are built very solid, feel upscale, comes with multiple settings and features. Biggest take away is the sustainability of the product and development of the brush head. I wish there was an electric face scrubber cause I would be a customer for life. Will be buying more toothbrushes for family.
15 november 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Thank you for your wonderful review! We're delighted to hear that you're impressed with the quality, features, and sustainability of our toothbrushes. It’s incredibly rewarding to know that our commitment to eco-friendly innovation has made a positive impact on your experience.
We love your suggestion about an electric face scrubber—it’s an exciting idea that we’ll definitely pass along to our product development team.
Your continued support means the world to us, and we look forward to helping you and your family enjoy sustainable oral care for years to come. If there’s anything else we can assist you with, please don’t hesitate to reach out!
This is a scam and even more fraud
This is a scam and even more fraud. Don't buy anything from them! I have ordered an electric toothbrush, that they claimed it "dispatched" after not received any further updates on the estimated delivery, getting in touch with them first they ignored every email. Then, 3rd email got a response about a "stock shortage that's causing delay". However, they have already confirmed that they indeed dispatched the item. Since the tracking details are only displaying error messages. Thankfully the bank could call back the funds so I'm not impacted financially. Although, they've dared emailing me to ask "what is the reason the funds been re-called?"
Do not trust in this company!!!
4 november 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
We are truly sorry to hear about your negative experience, and we deeply regret any frustration or inconvenience caused. This is not the experience we strive to provide our customers.
We’d like to clarify that while stock shortages may have delayed your order, it was dispatched as soon as we received confirmation from our logistics team. The issue with tracking details displaying errors is something we’re actively investigating to ensure smoother experiences for our customers in the future.
We also sincerely apologize if our communication did not meet your expectations. Your feedback highlights areas we can improve, and we are taking it seriously to better serve our customers moving forward.
If there is anything we can do to resolve your concerns or provide further assistance, please don’t hesitate to reach out directly to us at contactus@thesustainabletomorrow.com.
No support or ability to return damaged or incorrect goods
Purchased a bamboo electric toothbrush from them and was very pleased with it.
Then I made a 2nd order of additional round head toothbrushes, a bamboo toothbrush holder and a bamboo iPhone holder and natural speaker. The toothbrushes don't fit the bamboo electric toothbrush I purchased from them. In the brush holder my extra brushes fall over and if wet drip everywhere since the holes go through the whole thing and the iphone holder barely holds the phone (afraid it will fall out and the sound it emits of iphone music is screechy and distorted. Sound much better just coming out of the iphone.
There's no place on the website about returns or what to do if you've a problem with their products. There's an email address. Wrote them and have heard nothing back from them.
Unless you're buying an electronic toothbrush that you're sure you want, don't go near this website.
7 november 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Lynne,
Thank you for sharing your experience with us. We’re glad to hear that you were pleased with your initial purchase but are truly sorry to hear that your recent order didn’t meet your expectations.
Regarding the toothbrush heads, they are designed to be compatible with Oral B rotating models, as mentioned in the product’s compatibility section on our website. We apologize if this wasn’t clear enough and understand how disappointing this may be. Additionally, we’d like to address the concerns you had with the bamboo brush holder and iPhone speaker. We will certainly review these products and see if we can improve them to better serve our customers.
We’ll reach out to you directly by email to discuss the best solution and ensure you’re completely satisfied. Thank you for bringing this to our attention, and we appreciate the opportunity to make it right.
Warm regards,
The Sustainable Tomorrow Team
Works with you
I've been a long time customer of Sustainable Tomorrow, and this experience further cements my trust in them. I bought a toothbrush about 6 weeks ago that started having charging issues. I reached out to customer support and Adrien made it extremely easy to get a replacement. This is by far the easiest process I've ever had trying to work with a company with getting an issue fixed.
3 november 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Shannon,
Thank you so much for your kind words and for being such a loyal customer! We're thrilled to hear that we could assist you promptly and make the replacement process smooth and hassle-free. Ensuring your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep improving. If you ever need any further assistance, don’t hesitate to reach out. We're here to help!
Warm regards,
The Sustainable Tomorrow Team
Best products, incredible service, thanks
I have been using the Sustainable Tomorrow electric toothbrush for a couple of years. It's better quality and the battery lasts much longer than the brands that don't prioritise sustainability. It's a product of the future!
Not only that but their customer service is 10/10. I made a wrong order and they fixed it and gave me a gift within 24hrs.
Thanks Team Future!
17 oktober 2024
Svar från Sustainable Tomorrow
Hi Tim,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve been enjoying your Sustainable Tomorrow toothbrush and that our customer service team was able to quickly assist you with your order. It’s wonderful to know that our commitment to quality and sustainability resonates with you.
Thank you for being part of our journey towards a more sustainable future. We’re here whenever you need us!
Best regards,
The Sustainable Tomorrow Team
New experience
I have started to use the toothbrush since July 2023 when a friend of mine recommended this product. At the beginning, I was a little bit skeptical being an user of the classical Oral B products, a product sold from the Internet, not my cup of tea. But, I tried it when the prices were cheaper (thanks for the coupon) and I must say, it's been quite the game-changer for me. As someone new to the experience of using sonic technology in dental care, I was pleasantly surprised by the results.
First, the cleanliness I've observed on my teeth has been remarkable. I've noticed a significant improvement in plaque removal and oral hygiene since incorporating this toothbrush into my routine.
Not only that, but I've also noticed my teeth looking noticeably whiter, which is an added bonus. Bonus, the longevity of the toothbrush is very good (almost 1 year already) Despite its powerful performance, I've found that it requires few charging, which is incredibly convenient. This not only saves time but also contributes to its sustainability, a feature that I appreciate immensely.Speaking of sustainability, although it wasn't my primary goal when purchasing the toothbrush, I'm impressed by its eco-friendly design and materials.
Overall, I couldn't be happier with my experience with the Sustainable Tomorrow toothbrush. It's effective, convenient, and environmentally friendly – everything I could ask for in a dental care product. Highly recommended for anyone looking to elevate their oral hygiene routine while also being mindful of the planet.
11 juli 2023
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Mehdi,
Thank you so much for sharing your experience and taking the time to leave such a detailed review! We’re delighted to hear that our Sustainable Tomorrow toothbrush has made a positive impact on your oral hygiene routine. It’s wonderful to know that the cleanliness, longevity, and sustainability of the toothbrush have exceeded your expectations.
We’re thrilled that you gave us a chance and even more so that it became a game-changer for you. Your feedback on the eco-friendly design and lasting battery life inspires us to continue innovating sustainable solutions for oral care.
Thank you for recommending us, and for being a part of our journey towards a cleaner, greener planet!
Best regards,
The Sustainable Tomorrow Team
Brosse à dent au top
Article reçu rapidement et dans un emballage très soigné.
La brosse à dent est superbe et son emballage très joli. J’ai adoré utilisé cette brosse à dent et sont côté naturel est un grand plus comme ses nombreuses fonction. J’ai pris le voiture bambou de transport allant avec et il est tout simplement superbe.
Je ne regrette pas mon achat et j’aurai du la prendre depuis un moment.
Je recommande à 1000% cet article😊.
Merci encore pour cette superbe découverte
11 april 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Bonjour Mickael,
Merci infiniment pour votre superbe avis ! Nous sommes ravis d'apprendre que notre brosse à dents et son emballage vous plaisent. Le côté naturel et les nombreuses fonctionnalités de notre produit sont effectivement au cœur de notre démarche, et savoir que cela vous apporte satisfaction est une grande récompense pour nous.
Nous espérons que vous continuerez à apprécier votre expérience avec nos produits et que notre brosse à dents vous accompagnera longtemps ! Merci également pour votre recommandation chaleureuse.
À très bientôt et encore merci pour votre confiance,
L'équipe de Sustainable Tomorrow
I really like this product
I really like this product, I feel my teeth very clean after i brush and it’s like having a tooth and gum massage 🤪 I also feel that I won’t be using up the bristles of my brushes as much because it’s clearly more effective and at the same time softer… it’s a win win for me !! In truth I switched to bamboo brushes 15 years ago and the downside is the quality of the bristles that just don’t hold. After a month they were flat… with Sustanable Tomorrow electric tooth brush after a month I’m feeling the bristles are still strong and I’m very relieved. We don’t need to waste more even if it’s an ecological product 🙏✨💪. I’m actually starting to enjoy brushing my teeth because I’m really feeling that I’m deeply cleaning everywhere, cuz we all know, brushing everywhere and effectively is not that easy, their are always places harder to reach and we really have to work it 😂😅And the idea of not throwing out plastic really pleases me a lot… even if the base had to be made of plastic to last. It’s a great step in the right direction 🥰
Thank you for this great product
I feel freshly out of the dentists chair
All the time 🙏🙂
23 februari 2024
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Sarah,
Thank you so much for your heartfelt review! 🌟 We're thrilled to hear that our electric toothbrush has been such a positive addition to your oral care routine. It’s wonderful to know that it feels like a "tooth and gum massage" and that the bristles are still going strong after a month. We believe in creating durable, effective products, so we're delighted that you're experiencing both deep cleaning and comfort.
Your commitment to reducing waste and choosing sustainable products truly resonates with our mission. We're proud to be part of your eco-friendly journey and are glad to hear that our brush has helped you avoid frequent plastic replacements. Thank you for being part of this step toward a more sustainable future. 🌍💚
Wishing you many more refreshing brushes!
Warm regards,
The Sustainable Tomorrow Team
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