SolarCentre Omdömen 

We bought two outside lanterns in March of last year. We’ve enjoyed them immensely as they look great and throw off a lot of light.
Regrettably one of the lanterns bulbs stopped working. I contacted Solar and they were incredibly helpful and efficient in solving the problem.
Great product and great service - could not recommend them more highly.
Nic Lewis - Nottingham

We had a fault with one of our lights. Solar Centre agreed to send a replacement after we provided a video/photo showing the fault.
No quibbles or queries just a straight replacement which we feel is great service.

The customer service is brilliant. Unfortunately one of the lights I purchased stopped working. I contacted the support team and had a quick response from Ella. I have been sent a replacement and look forward when it arrives to complete my set. The “Lavenham Solar Garden lights” make such a difference to my garden and would highly recommend them.

What a great company with good quality products. I have used this company many times to buy my solar lights and they have always been good. The Falmouth fraction lights are my favourite. They have lasted years and still look great! The glass bulbs make them look better quality too. I had a small issue with a smashed bulb and Ella came straight back to me offering to send some more out to me, very quickly and efficiently, thanks Ella! Was buying 2 Truro solar lights via B&Q, saw they were sold from Solar Centre, so bought them direct through Solar Centre even cheaper! Great company, great products. Recommend.

Bought a lot of lights from here and 60% don’t work or have been faulty. Recurring issue with festoon lights. The final straw was the most recent replacement they sent also didn’t work. Clearly customer service is at the bottom of the list and quality checks before sending items out. Absolute waste of my time. You’re lucky if you get a reply to an email. Not very friendly on the phone either. Wouldn’t recommend.

Absolutely by far the best solar lights i have ever bought .they last for years ,one set i have had for 10 years and they are still going strong .I will never use any other company again. I have had many solar lights over the years that may last a year but since finding these i have them all over my back and front garden .i love them .I had a small issue with a set and customer service was amazing, please try this company you will not be disappointed ,Thank you to Solar Centre A+++++

I bought two solar lights for my Dad for Christmas. One of them is amazing and working well - he loves it. The other sadly stopped working after a few months.

I emailed Ella at SolarCentre, and she was very responsive and is getting a replacement sent out to replace this. Amazing customer service - thanks Ella!

Confusion about postage but sorted by Nicole very quickly.

The service is excellent. My query was answered by Ella very quickly and to my satisfaction. The goods arrived promptly and although I have not used the lights yet they seem to be of good quality and they were well packaged. I would certainly buy from them again.

I have been using this company for many years and I keep coming back to them to order lights both for myself and for family and friends. Their service is always of the highest quality and the products are excellent. Today’s experience was with Ella and I thank her for dealing with my query so swiftly.

Received wrong light. Emailed, dealt with Ella. Problem solved in minutes. Thank you Ella!

I recently purchased 2 Sphere lights. Unfortunately 1 didn’t work after a few days. I spoke to Ella regarding the problem who was very helpful & said without hesitation she would send a replacement. They look great among my flower border &stay on well into the night. I have purchased many lights from this company & would not hesitate to recommend them. Thank you Ella.

We always buy our garden solar lights from them because theirs are the only ones that last a British winter. We just had one bulb go on a set of our festoon lights, after contacting them and providing a picture, the very helpful Ella provided a replacement with no hesitation.
We will continue to use them for all our garden lighting

We have received our lights which were great! They unfortunately stopped working but Ella was quick at resolving the issue.

I always buy my fairy lights from the Solar centre. They are definitely the best ones by far. Also their returns department is spot on, I received a tube cap that was badly moulded, sent an email was dealt without delay by Nicole. Please note not their fault as the boxes are shrink wrapped. Thank you Nicole for your kind help.

I purchased 3 solar downlighters for my garde in May 2025Unfortunately last week one failed to come on in the evening.On Tuesday 24th March I rang the telephone number easily accessible on their website.Ella answered and was so helpful and understanding.Ella listened to the my problem ,told me to send a photograph of the light not working when a towel was put over it, replicating night darkness.I emailed the photograph and by return told me a replacement light would be sent immediately.I have been tol it will be delivered tomorrow 27th March.I cannot emphasise enough what a delight it has been to find a company who truly care about their customer satisfaction.Ella was so personable,polite and charming to speak to and so efficient in executing the response.I am about to place another order confident in the service I know will be generated.Thank you

The response time to any issue raised with the SolarCentre is always exceptional. Ella in particular responds efficiently and professionally in all communications I have had. They are not perfect in regards to product but the nature of the product dictates they will have some issues and these have in relation to my issues been very quickly and satisfactorily resolved.

I’ve used the solar centre on a number of occasions, they always send lights quickly, the lights are really good, and when I had a problem they were really good to rectify it.
Thank you for a great efficient service.
My problem was sorted out by Ella, who was really helpful, efficient and friendly.

Enjoyed prompt customer service with SolarCentre, thank you Ella

A great product , lots of variety , and Emma and Nicole were very helpful at the support centre