I bought lights from a garden centre whilst visiting a relative. When I got home to install the lights, I discovered that one if the bulbs was broken. Luckily spare bulbs are included in the box. I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service, very helpful I ordered 8 solar lights for my decking - very clever product - no mains, no charging station. The only snag was the stainless steel trim, came apart fro... Se mer
Amazing solar lights, ordered quite a few from here and only ever had an issue with a couple which was swiftly resolved with replacements, spoke with Ella and she was very helpful. Thankyou solar cent... Se mer
Ordered Falmouth lights in May this year and after two months 5 bulbs stopped working. I contacted Solar Centre to advise and found Nicole and Ella to be most helpful. Replacements bulbs sent out th... Se mer
Företagsinformation
Kontaktuppgifter
44-46 Coldharbour Lane, Al5 4UN, Harpenden, Storbritannien
- 01727 743200
- info@thesolarcentre.co.uk
- thesolarcentre.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 1 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy replacement process
I purchased some solar lights last October and they worked perfectly until one of the lights stopped working. I contacted the SolarCentre and they replied quickly asking for a photo of the faulty light. The SolarCentre then offered a replacement, free of charge, which were dispatched quickly. Great service from Ella.
Great products and equally great…
Great products and equally great customer service from Ella. Have bought from them several times. They are my go to for solar lighting.
New Battery For Existing Product
Fantastic aftercare service from Ella at Solar Centre. After calling to explain a problem with a Solar product I had bought 2 years previously, Ella advised me a new battery was probably required. The Solar Centre provide quality Solar Lights that last throughout the seasons and the aftersales care is exceptional. Highly recommend them to add life to any garden space.
Had a recent query on a delivery charge…
Had a recent query on a delivery charge and Ella dealt with it to my satisfaction, I have ordered quite a few lights from them and think they are pretty good, even when I had an issue with a faulty set of lights I was given a replacement in a reasonable time, so very happy.
love the lights from here
love the lights from here, i have bought quite a few from here since May 2025 once finding them on line, the deliveries are always prompt, love the items and especiall as the items i have purchased can all be charged by USB which i do in winter, the lights in the summer last until sunrise, i have had a couple of issues with some lights, but Ella in custoemr services has always been helpful and has replaced any lights that have had issues, but other wise great products and great customer service
Really good products but also excellent…
Really good products but also excellent customer service compared to the bigger online alternatives.
Top company, top service
Not only does this company sell top quality products, but their customer service and after sale service is second to none.
I bought a couple of sets of festoon lights in April which are amazing quality. Last month, the last bulb on the run of one set started to light up at dusk, then went off. I contacted customer service and was dealt with by a lovely girl called Ella. She immediately dispatched a replacement bulb (I didn't even realise they were removable, which is a bonus if in the future, any others fail). These units are top quality. The teardrop solar panels are really fabulous heavy duty quality, with replaceable rechargeable batteries (you can also charge the unit with a USB).
I have just ordered a set of the vintage bulb festoon lights which look amazing along my garage gutter.
All in all I 100% recommend this company, and want to say a big thank you to Ella for sorting my issue out without ANY qualm.
What a pleasant and very helpful lady…
What a pleasant and very helpful lady Ella is.
Nothing was any trouble and the issue was resolved in a professional manner and very quickly.
This the 2nd time buying from the Solar…
This the 2nd time buying from the Solar centre fast delivery well packaged products and great customer service from Ella with fast response times for support. Quality products.
Excellent products and outstanding…
Excellent products and outstanding customer service especially from Ella
Had 2 wall lights about 2 weeks ago 1…
Had 2 wall lights about 2 weeks ago 1 seemed not to be holding charge.
Contacted solar centre support spoke to Ella and was sorted within 2 minutes.
Replacement sent out for next day delivery
Excellent customer service
I purchased two sets of the Edinburgh USB Solar Smoked Festoon Lights a couple of months ago. The lights look beautiful on and are of great quality. Unfortunately one of the bulbs stopped working on one of the sets. I contacted the solar company and Ella has been most helpful and has advised that they will pre-order a replacement to be sent out. Great customer service thank you. Would highly recommend this company.
Excellent
I have been dealing with this company for few years now and whenever and if I have any questions or need to contact them, Ella is always on hand with suggestions, advice and support. Nothing is too much!
My recent addition to my solar lights collection are Gemini XL wall lights. I was getting lots of compliments how nice the front of the house looks with my previous purchase so I decided to add more on the side of the house. Will definitely recommend the company and their products.
Warranty Experience
I had some items from this company and unfortunately one of them malfunctioned during the warranty period. This issue was dealt with promptly and efficiently by Ella and a replacement unit was sent out immediately. Would certainly recommend this company. Their customer service was truly excellent. Well done The Solar Centre.
Falmouth Lights
Ordered Falmouth lights in May this year and after two months 5 bulbs stopped working. I contacted Solar Centre to advise and found Nicole and Ella to be most helpful. Replacements bulbs sent out that same week!
Already purchased Edinburgh festoon lights two years ago and they are still going strong. Amazing company, items sent out quickly, good communication and excellent customer service. Thank you!
Great products and superb customer service
We ordered some beautiful lights, one of which appeared to be faulty. We contacted The Solar Centre and received a comprehensive but simple guide to troubleshoot the problem, and ta-da we had light!
Many thanks to Ella for her great customer service, will buy again from this company.
Top notch customer service
I have always been very satisfied with product quality from SolarCentre. Recently, a bulb in my festoon lights failed. I contacted customer service to order replacements (for which I was quite happy to pay). Nicole quickly found my original order, identified the bulb type concerned and sent me some replacements free of charge. Excellent customer service.
I bought 6 solar spot lights last Aug…
I bought 6 solar spot lights last Aug but didn't get around to installing them. Setting them up this Summer and they didn't work. I contacted customer service and wow so amazing, provided my O/N explained the issue and they were so apologetic and sent a new set straight away. Amazing customer service and what you want from any company, how do respond when something is not right - These guys were Superb!!!! Will definitely buy from them again - Thank you team at Solar Centre
First Class Customer Service
After having a small issue with my order, it was quickly dealt with by Ella and Nicola. Fantastic customer service.
I would highly recommend Solar Centre
Responsive, friendly and excellent for money!
I have now purchased two festoon light sets from the SolarCentre. Excellent customer service and fast postage. I had a query and it was responsively resolved by the lovely Ella. Highly recommend this company.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








