Last two orders long overdue. Have asked for refund and am being ignored. Having initiated two reports via Paypal, haven't hear back on this either. Company 'sale'seeking to sell as much stock as poss... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered twice now, both times have came next day which I paid for, everything was wrapped up in bubble wrap to keep the products in good condition. Recieved everything I ordered apart from one thing,... Se mer
Wow! The food is great; service is fab, price is fair, delivery very prompt, communication excellent. What's not to love? Came across this company whilst Googling for some foreign food I have been cra... Se mer
I ordered over 2 weeks ago, which still hasn't arrived. My emails have been ignored. The company owner, Rebecca Brennard needs to get a grip, and pay more attention to this company, rather than horsin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to The Snack Chest, your one-stop destination for an extraordinary snacking experience from every corner of the world! Our mission is to take your taste buds on a delightful journey by offering a diverse range of delicious, authentic, and handpicked snacks from different cultures and regions. Our commitment to quality and authenticity means that we partner with local artisans and producers to source the finest, most distinctive snacks, made with the freshest ingredients and traditional recipes. We believe in supporting small businesses and sharing the stories behind each delicious creation. By choosing The Snack Chest, you are not only indulging in a one-of-a-kind snacking adventure, but also fostering a global community of food lovers, celebrating the diversity of cultures and the joy of discovery. Embark on a delicious journey with us and let your senses be captivated by the world's most delectable treats!
Kontaktuppgifter
Unit 17, Lea Green Business Park, WA9 4TR, St Helens, Storbritannien
- 01744 325045
- hello@thesnackchest.co.uk
- thesnackchest.co.uk
2,8
Medel
200 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent!!
Excellent range of products and very quick shipping. I will be shopping here in the future!
19 oktober 2021
Reliable
Timely delivery. Reliable. Happy with product . Received flavour of crisps that could not find in shops
18 oktober 2021
Came within 48 hrs
Came within 48 hrs - everything as ordered. Would order again
18 oktober 2021
Omdöme utan inbjudan
Every thing was fantastic will defo…
Every thing was fantastic will defo reccomend and use again
14 oktober 2021
Omdöme utan inbjudan
AVOID!
AVOID!! Ordered items in June they marked as dispatched the next day, with a fake tracking number, tried to contact them, they don’t reply to Instagram DM’s, I got no reply whatsoever, the customer service is SHOCKING! Had to open a case against them with PayPal to get a refund, they even added the fake tracking number to PayPal, anyway I won the case & finally got a refund after a month! Will never order from them again!
9 september 2021
Came next day
Came next day
Package as described
No damage
Would order from there again
10 augusti 2021
Omdöme utan inbjudan
Sent partial order took 6 days to respond to me
Please see original issue below which has now been resolved. I eventually received an email (6 days after writing to them) saying they had IT issues and were sorry for the delay in getting back to me. They sent the missing items with some extra things I hadn’t ordered which was nice. They kept me updated with postage and emailed me the time it was due to be delivered.
I ordered 5 items, only 2 came. The invoice was in the box clearly showing that ordered 4 of one thing and one of the other but got one of each. I emailed them but received no response. I also private messaged them on Instagram and even commented on their latest post asking for information about the missing order and they have failed to respond to any of my correspondence.
8 augusti 2021
Omdöme utan inbjudan
Items undelivered!!
Ordered in early June and items still haven’t arrived. I have emailed them about it with no response at all. Terrible customer service. Don’t buy from them
7 augusti 2021
My items arrived damaged so I sent…
My items arrived damaged so I sent pictures of the damaged goods to the company asking for a replacement or refund. I received no response, despite following up with further emails. Customer service is shockingly bad, there’s been no attempt to correct their mistake or even acknowledge my attempts to contact them.
16 juli 2021
Items missing
Put in an order, some items were missing. Have emailed now 3 times about it and no response :(
9 maj 2021
Omdöme utan inbjudan
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