It was the mattress I needed. Andrew was excellent, showed find the right mattress for me. We had a conversation about the mattress which helped me to make my decision. Looking for to receiving m... Se mer
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Det här tycker kunderna
Matt, the salesperson at the Red Bank store, was very helpful, nice and knowledgeable. The 3 delivery people were also great - quick, neat and nice. But I had to wait about a month for the delivery.... Se mer
Our salesman Kevin was very helpful. He hooked us up with a nice mattress at a pretty good price. There was no pressure and we were able to try out several mattresses. We asked him a lot of questions... Se mer
Got to try out multiple mattresses of different brands until we felt confident we were picking the right one. Didnt feel rushed at all.
Företagsinformation
Skrivet av företaget
The Sleep Loft Showroom in New York City is ready for you to try your favorite online beds before you buy. Conveniently located in Manhattan, New York, 10011 in the neighborhood of Chelsea. Our mattress store offers a large, comfortable space with ample parking and an easy to find, convenient location.Find your favorite online mattress brands all in the same spot. Find popular mattresses from Leesa, WinkBed, Helix, Brooklyn Bedding, Nest Bedding, Bear, DreamCloud and many more. Enjoy an easy, no pressure mattress shopping experience in our comfortable showroom. Let our experienced mattress guides help you find your new mattress by offering the best advice and knowledge. Our team is not only well versed in each mattress found in store, but also in every adjustable base, silky sheet set and adaptable pillow we carry too. You’ll enjoy a relaxed and easy going atmosphere, as well as top notch customer service at every step of the way. We are open 7 days a week for you to test out a wide variety of the best online bed-in-a-box brands. The Sleep Loft Mattress Store provides access to many amazing beds you won’t find anywhere else. And to top it off we also ensure the best pricing on your new mattress with our exclusive savings and coupons. Try! Buy! Sleep! The best part about The Sleep Loft Mattress Store is the fact that you can try dozens of online bed-in-a-box mattresses you can’t try anywhere else. Meaning that you don’t have to actually buy the bed before you get to try it. You can do it the right way, and try it first. Not only that, but our awesome guides make sure the buying process is smooth and easy. And you get the best savings possible. Not to mention access to an array of bedding accessories to create the perfect sleeping experience. The convenience and affordability of online mattresses is awesome. But, when you are shooting in the dark when it comes to what you want and need, it’s BEST if you’re the judge! And we know this, which is why we are here – so TRY! BUY! SLEEP! Also, we are here to to help you find the best choice for your new mattress. Which means we can help you in person, via email or by phone, whichever is most convenient for you. With our guidance, years of mattress review experience and exclusive coupons we are able to bring quality advice and the best prices right to you. What You’ll Experience in The Sleep Loft Mattress Store: A large variety of online bed-in-a-box mattresses displayed in one location. You’ll have the ability to test out and try these online only brands for yourself. Giving you free and easy access to learn more and try out multiple brands first hand. You’ll also have access to expert help and advice. Our Mattress Showroom Guide’s are here to answer any and all of your questions on mattresses and bedding accessories. Exclusive coupons and discounts only available to The Sleep Loft customers. NO PRESSURE! We want to be a helpful resource that allows you to have a wonderful experience. Whether you would like more or less assistance, we are here for you. Does The Sleep Loft Showroom Sell Accessories? Yes! On top of all the amazing mattresses you can try and buy at the showroom we also have a variety of mattress and bedding accessories. We offer a variety of adjustable bases that compliment every mattress offered. Ranging between Queen sizes to Split King as well as several other size needs too. You’ll find affordable, well made and adjustable frames with a variety of upgrade options. On top of adjustable beds we also offer several beautiful upholstered bed frames. These luxurious frames add a touch of class and elegance to any bedroom. Available in 5 colors and 4 styles, you’ll find the perfect match for your room. If you are looking for a more basic frame we also carry a heavy duty 14″ metal mattress base. This mattress frame is compact, durable and doesn’t require a box spring. Making it easy to buy your online mattress and not have to worry about buying a box spring too. Beyond the variety of frame options we also carry an array of sheets, mattress protectors, pillows and weighted blankets. All in several options to cover all price points, color variety and sleeping needs. You’ll find everything you’ll need to outfit your bedroom with comfortable, affordable and luxurious bedding accessories.
Kontaktuppgifter
231 West 18th Street, 10011, New York, USA
- (646) 400 5758
- support@thesleeploft.com
- thesleeploft.com
4,6
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent quality and very reasonable…
Excellent quality and very reasonable prices. Very nice people shop for your mattresses here 😀
14 juli 2026
Omdöme utan inbjudan
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Holly was great
Holly was great, no fooling around no pushy sales pitch. All straight talk without waisting anyone's time. Very appreciative of her quick emails and excellent service.
12 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Kevin Hercules truly lived up to his…
Kevin Hercules truly lived up to his name!
I came in looking for a mattress to help with the pain from my herniated discs, and Kevin made the entire experience easy and stress-free. He was incredibly knowledgeable, patient, and took the time to explain the different options without making me feel pressured.
Thanks to his guidance, I found the mattress that felt right for my needs. If you’re looking for someone who genuinely listens and wants to help you make the best decision, I highly recommend asking for Kevin. I can’t recommend him—or this location—enough!
14 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Excellent quality and very reasonable…
Excellent quality and very reasonable prices. I compared several stores, and this one definitely stands out.
13 juli 2026
Omdöme utan inbjudan
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Very helpful sales person
Very helpful sales person, (Chauncy) providing advice about guest room beds. Flexible about delivery. I hope it works! Thanks.
13 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Jerome is knowledgeable and so helpful
Jerome is knowledgeable and so helpful. He did not pressure me at all. Great employee. I hope you pay him enough!
12 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Wonderful experience and Malique was…
Wonderful experience and Malique was extremely professional and helpful! Would definitely recommend.
12 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Chauncey was delightful & so so…
Chauncey was delightful & so so helpful. Really appreciate his expertise & his friendly demeanor.
10 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Waited much longer than promised to…
Waited much longer than promised to receive delivery. And even then the delivery date was only confirmed once we threatened to cancel the order. Poor communication throughout the process.
10 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Awesome Salesperson
Josh. He was kind, considerate and knowledgeable. He listened and didn’t push and merchandise or add ons to purchase.
10 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Great experience with The Sleep Loft
Great experience with The Sleep Loft! The ordering process was simple, customer service was friendly and helpful, and my mattress arrived as expected. If you're looking for quality and a hassle-free mattress shopping experience, I highly recommend them!
3 juli 2026
Omdöme utan inbjudan
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
So far
So far, so great. Neil was very helpful in our selection. Awaiting delivery and we will see how good or bad the mattress really performs.
10 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
Billy is terrific
Billy is terrific. He is obviouly a mattress pro, as he has been in the industry for a long time. Very knowledgeable and helpful.
10 juli 2026
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
once they have your money, they ghost you.
Ghosted. Promises made with no follow through. Buying the mattress was seamless n a nice experience thanks to Malik. As promised after a month if we weren’t happy we could exchange our mattress for another without cost . And so the process began for our exchange with Jerome. It’s been a very stressful n tiring experience. We’ve been ghosted. No one answers the phone and all promises have not been met. We have had to return to the store FOUR times to talk to Jerome face to face. More promises. To date promises of delivery have not been met. We are still waiting with no answers and no one picks up the phone so yet again we will have to physically go to the showroom to get an update from Jerome. Will it be another fake update? We are frustrated and tired. Face to face we get smiles apologies n promises, with NO FOLLOW THROUGH.
We do not recommend this location if you are shopping for a mattress with the full service they promise and you pay for choose another location. Once they have your money, any exchanges or refunds as promised is a time consuming and frustrating battle. Still no resolve here.
26 maj 2026
Omdöme utan inbjudan
Had a very negative experience with…
Had a very negative experience with Sleep Loft. The company delivered the mattress weeks later than promised during purchase and didn't provide adequate customer support. I recommend you find another shop for your mattress needs.
20 december 2025
Omdöme utan inbjudan
I hope you do not try to return it
There is no one to speak with if you have a problem. They do not respond to emails and the salesman makes a mysterious call and then said no. I was no way informed my adjustable frame was non returnable I was told over and over that I could exchange or return anything by the salesman. There are no signs in the store about the return policy, which I finally did find online. Why would I have to look online to find their return policies in the store. I have never been left in such a black whole For a company trying to enhance the online retailer. They have dropped the ball. I should have bought online. I could have returned it if I wished to. My mistake Please read my Google review be
5 december 2024
Omdöme utan inbjudan
Clean and low key showroom
Clean and low key showroom. Same price as online and the service was super cool
3 juli 2024
Omdöme utan inbjudan
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
No need to return a bed you already like
A chance to try out multiple beds in privacy is nothing to be sneezed at. All good beds have return policies, but why not skip that step?
30 september 2023
Omdöme utan inbjudan
Svar från The Sleep Loft - Online Mattress Showroom
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at Sleep Loft Mattress Showroom. It’s our mission to help our customers find the perfect mattress, and we’re delighted that our selection and customer service exceeded your expectations.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to welcoming you back!
Sleep well,
Sleep Loft Mattress Showroom Team
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