Love my new rug! I ordered a sample, which took several weeks to arrive, and then placed the order. It was about six weeks to receive my 9x12 rug, but it’s perfect. Colors match sample, packaging and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Over 2 months in and still don’t have the rug. Slow responses from customer service. I’ve asked several times when expected delivery, where it’s being shipped from and still no answer.
I previously wrote a 1 star review because of the time it took to receive the rug. I am back to update my review to **5 STARS**!! My 9x12 rug was worth the wait! Though it took 4 months to make, it sh... Se mer
We ordered with some trepidation, given that TheRugDecor has no physical presence in the US (at least as far as we could tell). But after seeing TrustPilot reviews and then exchanging a couple of prel... Se mer
Företagsinformation
Kontaktuppgifter
100 Ashley Dr S Suite 600, 33602, Tampa, USA
- info@therugdecor.com
- therugdecor.com
4,1
Bra
160 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The rug has a strange smell
6 maj 2023
My experience was 5-Star!
My experience was 5-Star!
The rug was expedited and arrived ahead of expected delivery.
The communication responses were extremely fast.
Best of all, the rug is BEAUTIFUL!
10 mars 2023
Omdöme utan inbjudan
Great communication and helpful with…
Great communication and helpful with questions. Beautiful rugs!
16 januari 2023
I was a little nervous ordering at…
I was a little nervous ordering at first because I generally order from the same sites . I am so glad I took the chance . My rubber is stunning and feels so soft and has the perfect thickness. The man I dealt with was great at communicating and answered all my questions. Will definitely purchase again.
6 december 2022
Omdöme utan inbjudan
Great experience
My experience when dealing with this company was excellent. They were courteous, helpful and prompt. The rug I ordered was exactly as was shown on their site and is of excellent quality!
17 juli 2022
Omdöme utan inbjudan
Very good experience
Very good experience: the rug was designed to my specific measurements and arrived in good time. Looks beautiful.
27 maj 2022
Omdöme utan inbjudan
Extremely happy with our rug
Extremely happy with our rug. The quality is out of the park for the price. Would definitely use them again.
19 maj 2022
Omdöme utan inbjudan
At first I wasn't sure the rug would…
At first I wasn't sure the rug would look match the colors in my office; however, it looks perfect and love it. The colors are extraordinary and customer service was amazing.
10 maj 2022
Svar från therugdecor.com
Thank you so much for your kind review!
Beautiful Quality - As Described
The rug was ordered and shipped to Australia. I wasn’t sure what I would get but pleasantly surprised by the quality of the rug…absolutely what was hoped for. I will definitely order again from the rug decor. Thanks
8 april 2022
The did a great job resoliving one…
The did a great job resoliving one small issue and I love the rug A+
2 mars 2022
Good quality rug
Good quality rug. Design identical to photo. Quick delivery. Parcel well packaged. Delighted. Definitely recommend.
6 december 2021
Stunning rug!
I received my rug from The Rug Decor and it’s even better than in photos. It’s absolutely beautiful, so soft and the pile is thick enough that it’s comfortable and plush under our feet. The customer service was great and the shipment was sent and received very quickly! Will definitely shop there again.
3 december 2021
I have purchased 5 different rugs from…
I have purchased 5 different rugs from Rugdecor for our new home. The customer service was excellent, they are highly responsive and helped select alternatives when the rug I had liked was out of stock. Everything came amazingly packaged. The quality is excellent. Cannot be happier - highly recommend.
24 oktober 2021
therugdecor.com - My go-to decor shop.
therugdecor.com is one of the very few websites that I trust for my home decor needs. The rugs are grea. The material is always of high quality and most items are handmade and every piece is unique. I have had a great experience with therugdecor and highly recommend it.
21 maj 2021
Omdöme utan inbjudan
Loved my ottomans and carpet piece
Great buy! Loved my ottomans, very stylish. Worth the price. I reached out to seller for few questions, the seller was quick to respond - 5 stars to costumer service. Highly recommended!
21 maj 2021
Omdöme utan inbjudan
Super satisfied with the product quality
Super satisfied with the product quality. I ordered a couple of handmade rugs for my living room and they came out perfect.
6 april 2021
Omdöme utan inbjudan
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