Si je pouvais mettre 0, je le ferai. Le colis a été livré sans ma signature, mais celle d'un inconnu sans mon accord au préalable. La signature de n'importe qui leur suffit et pour eux, ils n'ont auc... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order and paid for 48 hour delivery. I did not get the parcel until 2 weeks later. The customer service team were not helpful and kept ignoring my emails and messages. I spent 3 hours on t... Se mer
Me encanta la ropa de Ragged Priest. A veces es un poco cara para su calidad (que es bastante buena pero dentro de un criterio normal), pero en sus rebajas creo que se vuelve muy interesante. Siempre... Se mer
Got some standard combat jeans on sale last year. I wear them semi-regularly. Unfortunately they are spectacularly non-durable despite appearing to be nice solid denim... I've already had to repair on... Se mer
Företagsinformation
Skrivet av företaget
The official page of The Ragged Priest. British Grunge since 2007. Designed in London. Instagram: @theraggedpriest TikTok: @theraggedpriest
Kontaktuppgifter
Ground floor and Basement, 28-30 Coronet Street, N1 6HD, London, Storbritannien
- info@theraggedpriest.com
- theraggedpriest.com
2,2
Dålig
861 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Swift customer service response
18 januari 2024
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Sue,
We're so pleased to hear you had a good experience with our customer service team. Thank you for taking the time to leave us a review.
Kind regards,
TRP team x
Seems to be a scam…
Has been more than two months since I placed an order and the order still remains unfulfilled. No updates, no confirmation, i lost £70 i guess. Sent them an email, no reply.
19 januari 2024
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Yen Lynn,
Thank you for your honest review!
We are so sorry to hear you have not received your order! Could you please get in touch again at info@theraggedpriest.com with the title "TRUSTPILOT" and our customer service team will get this resolved for you.
Kind regards,
TRP team x
The whole order experience was beyond amazing / thank you!
The order experience was easy, the delivery was swift and the items beyond evening I wished for - fabulous quality, I love the colour ( had a mani / pedi all painted in matching colours) thank you, thank you, thank you! I will definitely use again and have recommended to everyone I know that knows what I like to wear!!
30 december 2023
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Debra,
Thank you for taking the time to write this lovely review about our brand!
We are delighted to read you've had such a positive experience with us and will be shopping with us in the future!
Kind regards,
Louise
Everything I thought it would be and…
Everything I thought it would be and abit more. Fast delivery. I will certainly be using you again
5 januari 2024
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Sara,
Thank you for your kind review!
We are pleased to hear you're happy with the items you purchased from us.
Kind regards,
TRP team x
Louise handled my situation in the…
Louise handled my situation in the smoothest way possible !
Everything was very simple and easy !
9 januari 2024
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Miriam,
Thank you very much for your lovely review!
We are pleased to hear Louise was able to help you with your situation and everything was resolved smoothly :)
Kind regards,
TRP team x
REFUND
Hello,
I have just received notice that my package with the tracking
# LTN276746375N1 ORDER #253726
#LTN281346033N1 ORDER #255984
has been returned to sender.
I believe this is an issue with the delivery service as my address on the order was correct.
#253726
I need some helps with this.
I PLACED THE FIRST ORDER MORE THAN A MONTH AGO AND I STILL HAVE NO RESPONSE OR REFUND
AND WITH THE SECOND ONE I HAVE THE SAME PROBLEM, IT SHOULD ARRIVE TODAY AND I TELL ME THAT IT IS RETURNED DUE TO INCORRECT ADRESS, I NEED AN URGENT RESPONSE
5 januari 2024
Omdöme utan inbjudan
Commande passée le 17 décembre
Commande passée le 17 décembre. Elle devait arriver pour Noël... on est le 6 janvier et le colis n'est toujours pas arrivé !
Je vous en ai informé il y a une semaine et je n'ai toujours pas de réponse !
5 januari 2024
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Nathalie,
Thank you for your honest review!
We are sorry to hear there was delay in the courier service delivering your parcel.
We can see from your order information, our customer service team got back in touch with you and confirmed the delivery.
We hope you are happy with the items you received.
Kind regards,
TRP team x
Colis pas arrivé à cette date
Colis pas arrivé à cette date! Il est en route depuis le 22/12 pour une commande du 12/12.
4 januari 2024
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Francis,
Thank you for your honest review!
We are sorry to hear there was delay in the courier service delivering your parcel. We can see our customer service team have been in touch and resolved the issue for you.
We apologies on behalf of the courier service for the delay.
Kind regards,
TRP team x
i didn’t get my gift card
25 december 2023
Svar från The Ragged Priest
Hello Issac,
We are sorry to hear you have not received your gift card.
Please be aware the gift card is sent via email. You would of been sent a separate email providing a code to use with your next order. Please check your spam/junk folder.
If you have any issues with your order, please email our customer service team and they will be happy to help.
Kind regards,
TRP team x
Everything!
26 december 2023
Lovely top
Lovely top, exactly as described. It was a present for my daughter who loved it. Arrived quickly too. Thank you very much! Would definitely use Ragged Priest again.
25 december 2023
Omdöme utan inbjudan
I have now got five different pairs of…
I have now got five different pairs of your trousers which I absolutely love , two pairs my daughter borrowed !! And has taken with her to Barcelona !! Now I have one of your amazing jumpers , she wasn’t allowed to borrow that one !!
31 december 2023
Omdöme utan inbjudan
Accurate sizing and amazing quality
Accurate sizing and amazing quality. Fast shipping along with amazing customer support will make me a returning costumer!!
25 december 2023
Omdöme utan inbjudan
Absolutely fantastic customer service…
Absolutely fantastic customer service when a delivery didn’t arrive (due to the courier). And we love the cardigan - looks great - thank you 🤩
11 december 2023
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello,
Thank you so much for your kind review!
We are so happy to hear you had a good experience with our customer service team and you loved the item you purchased.
Kind regards,
TRP team x
Great styles and products.
The clothing that i brought was much nicer than they appear on the website. The material was great, no wool content, and the style and size was perfect for me.
26 december 2023
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Aj,
Thank you so much for your review!
We are so pleased to hear you're happy with the items you received :)
Kind regards,
TRP team x
terrible returns system not only do you…
terrible returns system not only do you have to pay for returns, I’m still waiting on money back from the refund and haven’t even had a confirmation email to let me know whether it has arrived back at the returns department and I’ve been waiting to get my money back with no response. won’t be ordering again
11 november 2023
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello Allison,
Thank you for your honest review.
I’m so sorry to hear about your concerns with returning your order. I can understand the frustration regarding the cost of returns but unfortunately, as a small company still, we’re not in a position just yet to cover the cost of returns. Our policy is stated on our website here if you’d like to take a look for more understanding.
We apologies for the delay in processing your refund. If you haven't already, please email info@theraggedpriest.com with the title "TRUSTPILOT" and our customer service team will get back in touch.
Kind regards,
TRP team x
Avoid!
This company is very secretive about the source of its clothes and material, while the excuse “we’re a small business” does not qualify for ethical clothing.
I found out after I ordered an item, which never arrived. Terrible customer service, it took me 4 weeks to get someone to issue me a refund. Avoid.
19 oktober 2023
Omdöme utan inbjudan
Terrible sizing
Sizing was completely insane, could fit my entire body into one leg of the jeans
10 december 2023
Omdöme utan inbjudan
£12 to return short jeans
Jeans too short so had to return, no free returns so I had to pay out of pocket. Spent £12 for nothing, very disappointing, will not be using this company again
16 december 2023
Omdöme utan inbjudan
Svar från The Ragged Priest
Hello,
Thank you for your review.
I’m so sorry to hear about your concerns with returning your order. I can understand the frustration regarding the cost of returns but unfortunately, as a small company still we’re not in a position just yet to cover the cost of returns. Our policy is stated on our website here if you’d like to take a look for more understanding.
We do however recommend using parcelmonkey.com/uk to compare prices/couriers as we’ve found this to be the most cost effective way to send your parcel back. Rest assured we do hear your feedback and are working towards an easier return resolution for our customers, it’s just taking a little longer to develop than we’d like.
We’re so sorry for the inconvenience caused and hope we’ve been able to help explain the situation a little more.
Kind regards,
TRP team x
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