Been to this store many times since 5 years, but this time the experience was worth a review. Usually it becomes a stressful job to find a right fragrance but Iksha was fabulous in helping us to choos... Se mer
Plats
Byt plats37A Town Mall Walk, The Oracle, RG1 2AH READING, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hannah served us in Reading Oracle amd she was so brilliant in helping my kids and i choose a cologne for their dad. It was swift painless and we made a great choice
Sidhu was very helpful & polite. She was able to give very good advise and was very patient in assisting us when we were at the Reading store. Great customer service with a smile.
Good helpful staff. Very quick delivery!
Företaget har svarat
Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
37A Town Mall Walk, The Oracle, RG1 2AH, READING, Storbritannien
4,9
Utmärkt
308 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great perfume choices and wonderful…
Great perfume choices and wonderful deals. Worldwide delivery and fast delivery
2 april 2026
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Alisha was very knowledgable and super…
Alisha was very knowledgable and super helpful . Also she spotted a great deal for me .
4 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona in the the Reading branch is very…
Ramon in the the Reading branch is very lovely. She help and gives me alot of advice on what to buy and give me variety of options. She is good with customers and always in a good spirit. I feel wellcome anytime I am in the shop and end up buying more.
1 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the Perfume shop in Reading
I went to the Perfume shop in Reading, I was served by this lovely girls Salma and Alisha, they wrapped my gifts beautifully. Thank you
26 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very pleasing and warm attitude from…
Very pleasing and warm attitude from Hannah. Thank you.
23 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went in pretty blind of what I was…
I went in pretty blind of what I was wanting to buy and was helped by a lovely worker named Josh who helped me find just what I was looking for at the right price range and with an amazing smell! Couldn’t Recommend shopping here more, the service was friendly and fast!
21 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great perfume and price
9 mars 2026
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thank you to Alisha at the Reading Oracle branch
I went to the Reading branch in the Oracle to buy a present for a friend and had no idea which perfume would fit the ‘scent’ I was hoping to match!
I was served by Alisha who absolutely nailed what I had described. I was impressed by how knowledgeable she was with the varied brands on sale and how she picked out the right samples for me to try. Her customer service skills were excellent. Please thank her for me as she went above and beyond to make sure I was happy. Not to mention helping me to sign up to a membership and applying the small discount which allowed me to have my perfume wrapped beautifully with a message ribbon. Alisha is an excellent ambassador for your brand. Thank you Alisha.
17 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Outstanding Service from Selma
I had a great experience at the perfume shop thanks to Selma. From the moment I walked in, she was welcoming, attentive, and really knowledgeable about all the fragrances. She took the time to understand what I was looking for and recommended a few options that were spot on.
What stood out most was her patience and honesty—she wasn’t just trying to sell anything, but genuinely wanted me to leave with something I loved. Her customer service was excellent and made the whole experience enjoyable.
Big thank you to Selma for the help—I’ll definitely be coming back
19 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bought a few fragrances
Bought a few fragrances. Ramona Packaged them all nicely for me. 10/10 customer service
19 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anne Marie was an absolute delight
Anne Marie was an absolute delight. Amazing service with much patience and kindness.
19 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service today from…
Great customer service today from Lorna. She was very helpful and professional.
I will definitely return
17 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good experience
Very good experience, Lorna was very helpful and kind. She helped us find exactly what we wanted!!
14 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Josh was an amazing help
Josh was an amazing help. With a friendly smile. Made my purches easy. Reading Oracle store. Alexia was the forst that I approach quick to help. Tha k you
15 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was very friendly and lovely…
Ramona was very friendly and lovely amazing customer service
15 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ramona was amazing
Ramona was amazing, brilliant customer service and very personable. Excellent personal ribbon gift wrapping experience too. Highly recommend The Perfume Shop!!
14 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
One word excellent customer service by…
One word excellent customer service by Alisha polit and helpful
13 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service at the oracle branch…
Excellent service at the oracle branch in Reading from Josh and thank you ramona ❤️
12 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Reading 67
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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