placed an order for 4x 6 packs of tape and bags 1 pack of tape arrived and bags speratate. whats alarming is this is the 3rd time this has happened... customer service is non existent... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have finally used up all of the free samples I received, I only expected one! They seemed quite strong and I have shipped 4 parcels using them all have arrived at their destination well! I really li... Se mer
Företaget har svarat
Order was easy to place and website easy to navigate. Disappointed with delivery, as we are a business and closed at weekend. Package was left outside building, unsheltered, on a Friday we think, so... Se mer
Företaget har svarat
We bought mailing bags from this company many times to mail out our smaller items. As an online business our service is paramount. With our last order there was a problem that was eventually and succe... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Packaging Zone, a young and dynamic company, is an importer and distributor of packaging products throughout the United Kingdom. We pride ourselves to be the packaging solution company whose services are specially tailored to e-commerce businesses of all sizes. E-commerce is a fast-moving industry which is why we have an adjusted service offering to ensure your industry with a flowing supply of products. With a rapidly expanding range of high-quality products and materials. TPZ Group strives to give the best customer experience in the most effective way. Our dedicated team take into consideration the need of our customers, sourcing our products directly to ensure a trustworthy service.
Kontaktuppgifter
Unit 5c, Tungsten Park, Colletts Way, Witney, OX29 0AX, Witney, Storbritannien
- (+44) 020 8064 1686
- cs@thepackagingzone.com
- thepackagingzone.com
3,2
Medel
140 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
BEWARE!!
BEWARE!!! Paid for a pack of 6 items and received only 1 item. Unable to contact via telephone and ignored all my emails. Do not buy from this company!
20 januari 2024
Svar från The Packaging Zone
Dear Customer,
We sincerely apologize for the inconvenience you've experienced with our company. Your feedback is crucial, and we're committed to resolving this promptly to regain your trust.
Receiving only one item instead of the full pack of six is unacceptable, as is the difficulty you faced in contacting us. We're actively addressing these issues.
Please provide your order details, including the order number, to cs@thepackagingzone.com. We'll swiftly investigate and either send the missing items or issue a full refund.
We're also improving our communication systems to prevent similar issues in the future.
Thank you for your patience and understanding. Your satisfaction is our priority.
Warm Regards,
The Packaging Zone.
very happy with the products and the…
very happy with the products and the great price . it is ideal that you can purchase small quantities.
9 januari 2024
Svar från The Packaging Zone
Dear Mrs Palmer,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you're happy with both the products and the pricing. Providing the option to purchase small quantities is something we value greatly, and we're delighted that it's been convenient for you.
Your satisfaction is incredibly important to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us. We look forward to serving you again in the future.
Warm regards,
The Packaging Zone
Fast
Fast, Reliable service. I have ordered the mail bags for my company a number of times over the last year and never had an issue so they consistently prove themselves.
Thanks guys
24 november 2023
Svar från The Packaging Zone
Dear Neilp,
Thank you for your kind words and for being a loyal customer! We're thrilled to hear that you've consistently had positive experiences with our service. Providing fast and reliable service is our priority, and we're delighted that we've met your expectations every time.
Your satisfaction means the world to us, and we're grateful for your continued support. If you ever need anything else, please don't hesitate to reach out. We're here to help!
Thanks again for choosing us. We look forward to serving you again soon.
Best regards,
The Packaging Zone
Honest product
10 november 2023
Svar från The Packaging Zone
Dear Customer,
Thank you taking the time to leave us five-star review.
It's fantastic to see you will continue using us for your packaging requirements and are happy with all aspects of your order and experience with us.
Kind regards,
The Packaging Zone
Only half my delivery has turned up…
Only half my delivery has turned up I've emailed and been on the sontactus page on website and have had no reply in a week. Extremely disappointed as I always use them
6 november 2023
Svar från The Packaging Zone
Hi Luke,
Thank you for taking the time to leave us a review although we are sorry to see you haven't received your entire order. We can see one of our customer service team have reached out and this all in hand and being resolved for you.
Kind regards,
The Packaging Zone
Parcel was destroyed by Hermes
Parcel was destroyed by Hermes
No response given from their customer services team when I reached out.
Still waiting on a reply.
6 november 2023
Svar från The Packaging Zone
Hi Kirk,
Thank you for taking the time to leave us a review although we are sorry to see that your parcel was damaged during transit. We can see one of our customer service team have reached out and this all in hand and being resolved for you.
Kind regards,
The Packaging Zone
Great Value and Service
After deciding to have a clear out and list things on eBay I bought the bags for posting items in. I have to say in my opinion the price was very good and service, communication was first class. I will certainly be back again if I need more.
6 november 2023
Svar från The Packaging Zone
Hi Simon,
Thank you taking the time to leave us five-star review.
It's fantastic to see you will continue using us for your packaging requirements and are happy with all aspects of your order and experience with us.
Kind regards,
The Packaging Zone
Excellent service excellent product for…
Excellent service excellent product for the money and arrived on time. 10 out 10.
27 oktober 2023
Svar från The Packaging Zone
Hi Simon,
Thank you for your 5* review.
We are delighted to see your order arrived with our third-party courier quickly and we hope your products serve you well.
Kind regards,
The Packaging Zone
A good product and very helpful sales…
A good product and very helpful sales team. We will use again.
22 september 2023
Svar från The Packaging Zone
Hi Nick,
Thank you for your 5* review.
We are delighted to see your order arrived with our third-party courier quickly and we hope your products serve you well.
Kind regards,
The Packaging Zone
Great service!
28 september 2023
Svar från The Packaging Zone
Hi Neil,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing The Packaging Zone for your requirements.
We look forward to seeing you again soon!!
BRILLIANT CUSTOMER SERVICE
BRILLIANT CUSTOMER SERVICE. Quick DELIVERY .
Who could ask for anything more 😊
11 september 2023
Svar från The Packaging Zone
Hi Susan,
Thank you for your five-star review. We're delighted to see you've had a positive experience with us.
Our friendly customer service team is always happy to help when issues arise and we're glad we could help you out.
Kind regards,
The Packaging Zone
Received as promised.
9 september 2023
Svar från The Packaging Zone
Hi Penny,
Thank you for your 5* review.
We strive to offer all of our customers the highest quality products and best services, so we are thrilled to hear that we accomplished this.
Kind regards,
The Packaging Zone
Can't ask for anything more...
Professional and Extremely quick at getting the items sent out!
15 augusti 2023
Svar från The Packaging Zone
Hi Abdul,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing The Packaging Zone for your requirements.
We look forward to seeing you again soon!!
Svar från The Packaging Zone
Hi Glen,
Thank you for your five-star review.
It's great to see you're pleased with our speedy service and are liking our mailing bags just as much. We hope they meet your needs and look forward to seeing you again when you need more packaging.
Kind regards,
The Packaging Zone
Svar från The Packaging Zone
Hi George,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing The Packaging Zone for your requirements.
We look forward to seeing you again soon!!
Exceptionally good packaging
Exceptionally good packaging, reasonable cost and delivered very promptly. Thank you!
4 juli 2023
Svar från The Packaging Zone
Hi Susan,
Thank you for your five-star review.
It's great to see you're pleased with our speedy service and are liking our mailing bags just as much. We hope they meet your needs and look forward to seeing you again when you need more packaging.
Kind regards,
The Packaging Zone
Great product and very fast delivery
20 juni 2023
Svar från The Packaging Zone
Hi Jayne,
Thank you for your five-star review.
It's great to see you're pleased with our speedy service and are liking our mailing bags just as much. We hope they meet your needs and look forward to seeing you again when you need more packaging.
Kind regards,
The Packaging Zone
Quick Delivery
The ordered grey bags came in very quickly the next day as I wanted, and they were of good quality.
2 juni 2023
Svar från The Packaging Zone
Hi Abby,
Thank you for your five-star review.
It's great to see you're pleased with our speedy service and are liking our mailing bags just as much. We hope they meet your needs and look forward to seeing you again when you need more packaging.
Kind regards,
The Packaging Zone
Great quality and price
25 maj 2023
Svar från The Packaging Zone
Hi George,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing The Packaging Zone for your requirements.
We look forward to seeing you again soon!!
Svar från The Packaging Zone
Hi Juliette,
Thank you for your 5* review.
We strive to offer all of our customers the highest quality products and best services, so we are thrilled to hear that we accomplished this.
Kind regards,
The Packaging Zone
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