I have ordered a chair for my son's birthday on 8th October. birthday has gone and no sign of the chair. I reached out to their customer support and received an email saying they will look int... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I want to start by thanking the staff at the Office Crowd,especally Sarah, she was great and went above and beyond to chase up my order. I am very happy with the chair i received. The condition... Se mer
I’m so pleased with my desk. It took a while to get here. But was in great condition. Arrived on the pallet and I had to assemble it myself, which was very straightforward. Exceptional value for money... Se mer
I think the experience I received is mirrored by many. Tried the call The Office Crowd 3 times to ask a question, no reply but left a message. I heard nothing. I also emailed them to ask the same que... Se mer
Företagsinformation
Skrivet av företaget
Looking for sustainable and affordable office furniture? Look no further than the largest collection of new, refurbished and 2nd hand designer office furniture for your home office. Trust our team of experts to help you find the perfect pieces to fit your style and budget at the office crowd.
Kontaktuppgifter
2 Stoneygate Rd, KA16 9AJ, Newmilns, Storbritannien
- +4412 9243 1155
- customerservice@theofficecrowd.com
- theofficecrowd.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional and prompt
Good selection, quick delivery, very reasonable prices
Everything was smooth
Everything was smooth. My lower bid for the second Herman Miller chair I bought was accepted, which made the buying experience positive. Shipping and delivery was seamless and the chair is great. It also feels good to purchase a refurbished chair for the environment. Thank you Office Crowd
Packing excellent
Packing excellent. No chair instructions. Arms flip out when arm leans on . Video forwarded does not EXPLAIN LH 2 levers well.
Just what I wanted and exceptional value
The desk was delivered safely arrived by FedEx. It was very heavy and took some effort to get it into the house but the delivery man was very helpful. Once I had unwrapped the desk it was clear it was high quality and in very good condition. However, there were no instructions and no screws for assembly. I eventually worked out that the screws had already been driven into the desk. Unfortunately, they had been driven so tightly that I could not separate the bolts - to secure the legs - from the threaded sleeves that were to be screwed into the desk. It took me a long time and a lot of frustration but I finally managed to separate four of the six bolts from their sleeves. Unfortunately the sleeves were a little damaged in the process but the top is now securely fastened to the legs.
Replacement part for Herman Miller Aeron
The correct part was refurbished, and then sent to me with free delivery. Seamless swap out as you can imagine for Herman Miller chair. All in all a great service!
Easy process ordering and delivery…
Easy process ordering and delivery good.
Chair is in excellent condition.
Poor Returns Communication/Service
I ordered some Humanscale Diffrient World chair replacement arm pads.
Although the pads arrived in a reasonable timeframe, they don't fit the chair as they advertised they would.
I have tried to arrange for a return but nobody answers their contact number or customer services e-mail. Very disappointed and would recommend that you avoid purchasing through this company.
Delighted with my Office Crowd chair
Delighted with my Office Crowd chair. Excellent range to choose from. Happy to wait the short time for refurbishment for a better chair than I could afford new. The refurbishment is top notch and looks brand new! Added bonus that it arrived fully assembled! Great also that I could order one chair, no minimum order or catering for offices only. I will shortly be ordering a second as the rest of my family have now seen what is possible! Thank you again, very happy.
Great quality
Really like the idea of buying refurbished rather than new, and impressed with the quality of the product received.
Giroflex 64 office seat delivered with damaged back
The seat was delivered with a significant delay. The order was placed on 08/07, while the product was not dispatched until 22 May.
In addition, the product was received yesterday in a damaged condition on the back (Insurance Percentage Plan has been included in the order).
An email describing the issue, together with supporting photographs, was sent immediately yesterday to Mrs. C. Bennet and to the customer service (copied). I am currently awaiting their response so that this matter can be resolved.
No one picks up the phone
No one picks up the phone, emails bounced back. No delivery date. Zero communication. Awful
The refurbished chair is excellent
The refurbished chair is excellent. Its like brand new.
It’s a very nice desk perhaps you…
It’s a very nice desk perhaps you should give more accurate delivery times though other than that I am very pleased with my purchase
Excellent chair
Excellent chair, just as described- this is the second time I have bought from them, and it didn’t disappoint. Delivery is very slow though, and customer service difficult to get hold of, which is the reason for four not five stars. However , once I did manage to get a response from customer service though, they were brilliant, and got my order shipped immediately!
Great office chairs!
Great office chairs, looks absolutely brand new for a refurbished product! Very well packaged and delivered in perfect condition. Great value too.
Good quality desk in good condition…
Good quality desk in good condition (with one chip, luckily not visible). All fittings supplied, but no instructions.
I bought a human scale Freedom chair…
I bought a human scale Freedom chair and a double monitor stand also by human scale both of them are excellent. The service from the office crowd was brilliant as well and they even sent me good photographs of the covering and discussed the quality of the leather so I could decision. I would recommend them if you’re gonna buy used office furniture!
Great service and item!
I was a bit worried having seen the reviews but decided to place an order as I really wanted this desk and it was a bargain price. Dispatch took a little time - as explained and expected and I checked in with customer service in my excitement. They were pleasant and helpful, giving an update. Item arrived and a couple of minor damage places but nowhere visible or that mattered - after all it is refurb! It’s up and functioning perfectly and exactly what I wanted. Thank you!
I ordered the RH Logic 400
I ordered the RH Logic 400, and it arrived surprisingly quickly, even though it was an international delivery. The customer service was excellent, particularly Lyndsey, who was incredibly patient and accommodating to all my requests. The chair arrived in excellent condition, and I’m thoroughly enjoying it so far.
Company dissolved
Absolutely terrible customer service, having read online reviews (which I should have done before placing an order) I haven’t been able to get hold of these people once since placing my order on the 11th may, there was an automatic confirmation of receiving payment but despite phone and email requests to confirm a delivery update, absolutely nothing. I urgently need the items ordered and I’m now thing it’s better to spend more and go to Ikea but it’s not even possible to cancel as you can’t get anyone to email or call you back.
still no response to any of my calls or messages, just checked companies house as more than a bit worried and it seems the company is dissolved which explains the lack of response and I doubt the resent reviews
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