Loved the look and purchased the black CZ bracelet which arrived quickly. However, I ordered the wrong size and returned for a smaller size which was dispatched as soon as my return was received, cu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered 3 of the Metzi bracelets. I received them in one week as promised by the company. The bracelets are stunning and beautiful and I have received numerous compliments when I wear them. They are... Se mer
Trying to get more into my style and was looking for amazing quality rings, earrings, bracelets for not too killer of the price….and boy oh boy these guys didn’t disappoint! The quality of the items I... Se mer
Very poor communication from seller. Jewelry took 2 weeks to get delivered. Chain and bracelet are very good looking. Clasps are trash, jewelery keeps coming off with light rubs even from own clothin... Se mer
Företagsinformation
Skrivet av företaget
Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!
Kontaktuppgifter
Storbritannien
- support@themetzicollective.com
- themetzicollective.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The bracelet is very good quality but…
The bracelet is very good quality but the shipping took almost a month and got no new emails telling me it was delivered.
Rings, good. Other products less so.
Rings are good, no complaints there. Necklace and bracelet both broke within first week or two. Connecting links to clasp are very flimsy.
Great products and customer service
Great products and customer service! I wasn’t sure how the quality would be before I ordered but was extremely happy with the results!
I just received two orders I made which…
I just received two orders I made which included the 8mm cuban bracelet, two rings, a set of the black stud and ember stud earrings and also the ember square pendant necklace. Only 12 days from ordering to recieving the items in San Diego Ca which was nice. Perfect fits and already getting compliments on all of the pieces. Great price point and quality is great as well. 10/10 would recommend and will be purchasing more in the future! The only issue I had was the first parcel was left on top of a community mailbox in the open, second parcel was delivered to my door. Not in their control but worth noting for the service used for shipping.
Black Bracelet and Necklace
The jewelry, necklace and bracelet, are beautiful but shipping took a long time to arrive. I no longer have the bracelet. It was lost while going through the airport. I feel like the bracelet should’ve been more secured by including a latch for security.
My money is gone never received my…
My money is gone never received my order , scammers

Svar från Metzi
I’m extremely frustrated with the lack…
I’m extremely frustrated with the lack of communication. I’ve been waiting for my bracelet for a very long time, and every time I ask for an update, I get no response.
At this point, I’m starting to believe I’ve been scammed. It honestly feels like you’ve taken my money and disappeared. If you are a legitimate company, then please prove it by responding and giving me a clear update on my order immediately.
This level of customer service is completely unacceptable.

Svar från Metzi
Great experience & quality
Had a great experience, purchased a chain bracelet and it was beautiful with great quality. They helped adjust my order quickly via email and it arrived on time. Already making another purchase.
My ember set is absolutely beautiful
My ember set is absolutely beautiful. Super fast shipping and excellent customer service. Overall very happy with my purchase.
Looks great, size up
I got the red gem and black tennis bracelet. Very impressed with the colour which looks exactly like the video ads. Also I've purchased tennis bracelets online before and they always feel flimsy, but this one has a solid clasp.
One tip: the large stone size makes it tightee than expected. I'm usually an 18cm, but it fits snugly. I suggest sizing up.
Swagger past swagger👌🏾👌🏾👌🏾
It’s on point brought my whole outfit together, everybody was asking about it. Affordable and worth it.
I ordered a couple of pairs of earrings…
I ordered a couple of pairs of earrings from this company I found on instagram. I didn’t realize that I chose the “non-tracking shipment” option. I sent an email asking about tracking and within one day of it being sent I got a response from one of the founders which a very nicely worded email explaining to me my situation and he even put in a ticket for me order. They just earned themselves a life long customer. 10/10 would recommend!
black bracelet
I love the black bracelet. My one issue is that the clasp is so hard to work. I always need to have someone assist with getting it on. Also very hard to take off at time - its very tricky.
Item no show
Placed an order with an estimated delivery date of 7 days post order. The tracking info was not working which was unfortunate but after requesting a correct tracking number, I was just sent a link to a royal mail tracking page. So I was unable to see the delivery status.
12 days on and still no tracking info, no delivery, no response to an email requesting an update or refund.
Very disappointing and think I may have fallen foul of being scammed from an instagram advert.
Love it
Love it, the only complaint is that the chain catches me neck hair often. Other than that amazing looking and feeling
Scammed out of money and order never arrived
The order shows had arrived in the United States in Chicago on June 5. However, I have not received any order and the order shows not delivered. The USPS believes the package is now lost. And I’ve contacted support and have not heard back. Very disappointing of this scam.
The items are beautiful and came…
The items are beautiful and came packaged great! Will definitely order again!!
I been looking for a bracelet necklace…
I been looking for a bracelet necklace combo for a while and something that won’t tarnish or change color and turn my skin green I been wearing them both for a while and love it I don’t take the bracelet off but and it been staying in perfect condition and the gemstones are my favorite color red customer service is really fast as well I lost my cleaning cloth and they responded really fast about it which is so nice to see

Svar från Metzi
I bought two of the 3 mm tennis chains
Updating my original review, they did get back to me and have sent two new chains. Good customer service, hopefully these two will hold up better. Great looking chains.

Svar från Metzi
Great experience overall
Great experience overall. My original shipment got lost and they quickly sent a replacement free of charge with expedited shipping. The piece is strong and beautiful just as expected and is a great compliment to my ink!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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