Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’m truly impressed by the customer service they provide, as my order was out of stock and they ensured I would get a never batch, offered a gift for my patience and even had the order rerouted to a d... Se mer

Betygsatt 2 av 5 stjärnor

Absoluut ondermaats kwaliteit van armbanden. Heb bijna 15 dagen moeten wachten voor een bestelling die zogezegd verkocht wordt door Nederlandse bedrijf. Bestelling komt uit China. Geen vakmanschap goe... Se mer

Betygsatt 1 av 5 stjärnor

Absloute scam you pay around 50 euros for a ripoff ring you can get for 2-3 euros on temu or Aliexpress, I got 2 rings and there is no direct return method and the return policy is a scam when I tried... Se mer

Betygsatt 4 av 5 stjärnor

First off, I have begun contact with the company. The issue Is I purchased 3 bracelets together, and in less than two months we have significant tarnishing/oxidation happening on the back side where... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik
  2. Herrkläder
  3. Butik med träningskläder

Skrivet av företaget

Pureform is a design-led brand offering timeless jewelry, understated accessories and exclusive apparel. Rooted in quiet elegance, Mediterranean influences and refined craftsmanship, our pieces are made to feel natural from the start — and essential over time. Jewelry in its purest form — and the form beyond.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

72 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absloute scam you pay around 50 euros…

Absloute scam you pay around 50 euros for a ripoff ring you can get for 2-3 euros on temu or Aliexpress, I got 2 rings and there is no direct return method and the return policy is a scam when I tried to request a return they asked me to ship it back to china at my own expanse absloute scam don't waste your money.

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’m truly impressed by the customer…

I’m truly impressed by the customer service they provide, as my order was out of stock and they ensured I would get a never batch, offered a gift for my patience and even had the order rerouted to a different continent. On top of all that im truly impressed with the quality of the goods and I surely would say you will be happy on the customer service. Thanks Julia

14 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NON COMPRATE!!!!

Non comprate la roba non arriva corriere inaffidabile non mi hanno consegnato il pacco e ho ricevuto un messaggio di pacco consegnato! Peccato...

4 april 2026
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

We are sorry to hear your package is missing despite the 'delivered' status. We want our customers to be satisfied with their order and we'd be happy to look into this further. Please visit our contact page at pureformeu.com/pages/contact so we can investigate this for you.

Betygsatt 3 av 5 stjärnor

Unfortunately my bracelet broke an I am…

Unfortunately my bracelet broke an I am awaiting a response from preform !

16 februari 2026
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Hi Robert, thank you for your patience while we sorted this out. We're glad we could get the correct replacement on its way to you, and we hope you enjoy the necklace as a gift from us for the mix-up. We'll be keeping an eye on the new tracking to make sure your bracelet arrives safely this time.

Betygsatt 4 av 5 stjärnor

First thing First...

First off, I have begun contact with the company. The issue Is I purchased 3 bracelets together, and in less than two months we have significant tarnishing/oxidation happening on the back side where it's against the skin. I'm hoping they can assist, as their ads indicate these are high quality items, I wouldn't have expected them to tarnish, and stupidly, I don't. have my initial order number or email to fall back on. But in looking at their current ads, this shouldn't be happening, and I expect them to do something about it. UPDATE. They are sending me three new bracelets, apparently they've improved the quality, unfortunately one of my initial colors is no longer available.....but.
UPDATE: they are sending replacement bracelets with an upgraded material that should eliminate the problem. No cost to me. I’ll update again once items received.
UPDATE: the replacement bracelets arrived and are beautiful. They no longer had one of our color choices, but we choose another option and all 3 look fantastic. They feel stronger, heavier, more detailed. Glad they were able to help us out.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Hi Brian, thank you for the update and for your immense patience with us. We’re glad we could connect and arrange those replacements for you. It’s great to see the package is now moving through the carrier network, and we’ll be keeping an eye on the tracking from our end to ensure they reach you soon!

Betygsatt 5 av 5 stjärnor

Satisfação

Gostaria de deixar a minha avaliação à Pureform.nl relativamente à compra que realizei, pois fiquei extremamente satisfeito com o produto recebido e com a qualidade do serviço prestado.

19 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No Action ..Generic Response.

I remian completly disappointed with my experience at Pureform. Despite receiving generic email responses and what felt like insincere concern, I have not received any tangible feedback regarding the resolution of my ordered item. Ultimately, I had to dispute the payment with my bank. I recommend sticking to local jewelry retailers; there are many American businesses that provide genuine customer service and are much more efficient in addressing issues.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Hi Dane,

Thank you for sharing your experience. We’re genuinely sorry to hear that you felt disappointed with the handling of your order.

We would like to clarify that throughout the process, our team responded to your messages and provided updates based on the latest tracking information available to us. Once you informed us that you had opened a dispute with your bank, the case was immediately transferred to the appropriate channel and we fully cooperated with the chargeback procedure as required.

When a payment dispute is opened, the process is unfortunately handled externally by the bank, which limits the actions we can take directly until the investigation is completed. That said, we always remain willing to assist and provide documentation where needed.

We truly regret that this situation led to frustration, as our intention is always to resolve matters in a fair and professional way. If there is anything still open on your end, we remain available to help.

Kind regards,
Pureform

Betygsatt 5 av 5 stjärnor

Everyone needs a dash of spark

I wasn’t expecting such a nice piece of jewelry! The price point was almost too good to be true. They had a very dressy look seem to be well made. I have been wearing it pretty well nonstop since right after Christmas couldn’t be more. It was a little slow, but it was the holidays.

30 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

disappointed

Hello,
I bought two bracelets, and they look like Chinese cheap jewelry.
Very disappointed.

4 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I bought the silver bracelet

I bought the silver bracelet, after 2 weeks it becoming cooper color.

16 november 2025
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Hi there,
Thank you for your review. We're very sorry to hear that this happened — this is definitely not the quality or experience we want to provide, and it shouldn’t occur with our bracelets.

We’d really like to look into this for you and arrange a suitable solution.
Could you please contact us at info@pureform.nl
with your order number and a photo of the bracelet?

We’ll make sure to resolve this for you as quickly as possible.

Betygsatt 1 av 5 stjärnor

Estafa

Después de un mes , en recibir mi pedido es pésima calidad , plástico made in china
Puedes encontrar exactamente las mismas por dos euros en cualquier plataforma de venta .

15 november 2025
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Hi Gaby,

I’m very sorry to hear that the item didn’t meet your expectations — that’s not the experience we want to deliver. We’d love to help resolve this for you.

Could you please contact us via email at info@pureform.nl
with your order number? We’ll make sure to take care of it right away.

Betygsatt 5 av 5 stjärnor

This is the second order I received in…

This is the second order I received in 1.5 months. I also really liked my new bracelets, nice quality and excellent design. Keep up the great work 👍

1 november 2025
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Thank you so much for your lovely review! 💛 We’re thrilled to hear you’re happy with your bracelets. Your support means a lot to us — hope to see you again soon! ✨

Betygsatt 1 av 5 stjärnor

So disappointed!!!!After almost one…

So disappointed!!!!After almost one month I haven’t received my purchase yet!!

30 oktober 2025
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

Hi Panagiotis,

We’re really sorry to hear about the delay — we completely understand how frustrating that must be. Unfortunately, your parcel was held up at customs for a longer period than usual, which caused the delay in delivery.

We’ve checked your order, and the package has now cleared customs and is currently with the local courier for final delivery.

Please don’t hesitate to email us at info@pureform.nl
— we’d love to make this right for you and ensure you’re fully satisfied.

Thank you for your patience and understanding 🙏
– The Pureform Team

Betygsatt 5 av 5 stjärnor

Met my expectations

I bought recently two bracelets from Pureform. The bracelets were of high quality and the storage package was elegant!! The brand offers high quality products in an affordable cost!!

20 oktober 2025
Omdöme utan inbjudan
Logotyp för Pureform.nl

Svar från Pureform.nl

So happy to hear you’re pleased with your bracelets! 💛 We take great pride in offering quality and style at a fair price. Thank you for your kind words and for choosing Pureform! ✨

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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