Es un tratamiento de masajes orientados por un vídeo y un diálogo con una especialista. Solo llevo dos días. Me gusta mucho, pero es pronto para obtener resultados.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Max Beauty has really great customer service!! The were helpful when I ran onto an issue. The program itself is really well structured and easy to follow
By far the very best customer service I have ever experienced. Instant replies,extremely helpful and friendly.thank you ❤️
Des exercices qu'on peut trouver sur youtube gratuitement. D'autres appli de yoga sont bien moins chères et plus sérieuses. J'avais souscrit un plan de 14 jours en promotion, sans intention de prolon... Se mer
Företaget har svarat
Företagsinformation
Om MaxBeauty
Skrivet av företaget
MaxBeauty
Daily self-care for your beauty and inner calm
MaxBeauty is a personal beauty and wellness app designed to make self-care simple, clear, and consistent.
Build a routine that supports how you look and feel — with guided morning and evening rituals including facial massage, breathing exercises, meditations, skin progress tracking, and AI Assistant in one place.
MaxBeauty is designed for people who want a more complete approach to self-care: not just skincare, not just exercises, but daily care that connects your face, habits, stress levels, and consistency.
What you can do with MaxBeauty
🗓️ Follow daily content
Open new content every day and build a steady self-care rhythm with short, guided lessons and practices.
🌗 Start morning and evening routines
Follow video routines with facial massage, fascia release exercises, and relaxing self-care practices designed for different moments of the day.
🪷 Relax with breathing and meditation
Use breathing exercises and meditations to slow down, reset, and return to yourself during the day.
🫂 Ask the AI Assistant
Get help building a beauty routine that fits your goals, habits, and preferences — from routines and facial care to product use, ingredients, and daily care choices.
📈 Track your skin state
Use the FaceIQ scanner to analyze visible skin condition, review tension patterns over time, and get an AI summary that helps you understand what to focus on next.
🧭 Explore topics you care about
Look through by concern, target area, or topic. Find lessons, routines, meditations, breathing exercises, and beauty guidance based on what you want to work on.
With MaxBeauty, self-care becomes easier to keep: guided, personal, and part of your everyday life 💜
Kontaktuppgifter
Verzika Limited, Georgoiou A, 83, Cyprus, 4047, Limassol, Cypern
- +1 (215) 434-6052
- support@themaxbeauty.com
- themaxbeauty.com
4,2
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am writing this review based on the…
I am writing this review based on the service received by the customer service representative. He was extremely polite, professional, and resolved my query in no time. Thank you Arthur.
12 januari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Jekaterina,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
Great information on what to use
Great information on what to use, and how to use it. I used the AI function and was able to get assistance with the products I currently use to see if they were appropriate for my skin. It gave me explanations on the ingredients and why it was or was not beneficial.
10 januari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Julie,
Thank you so much for your review!
We’re really glad to hear you found the guidance useful and that the AI feature helped bring clarity to your routine. Providing clear explanations and helping you make informed decisions about ingredients and products is exactly what we strive for.
If you ever have questions or need further support while exploring our tools and courses, we’re always here to help.
Warm regards,
The MaxBeauty Team 💜
The AI component is really good and…
The AI component is really good and took out the guess work in what to use for my skin concerns
9 januari 2026
Svar från MaxBeauty
Dear Colleen,
Thank you so much for your review!
We’re really glad to hear that the AI feature helped take the guesswork out of choosing the right solutions for your skin concerns. That’s exactly what it’s designed for - making skincare clearer, easier, and more personalized.
Warm regards,
The MaxBeauty Team 💜
Wonderful staff
The staff that I have had correspondence with have been fantastic. Very polite, understanding, prompt and professional.
10 januari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Customer,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
Prompt response and follow up to my…
Reputable customer service. Responsive to issue
1 januari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Anna-Marie,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
Easy to follow instructions
Easy to follow instructions. Interesting information presented clearly and at a good pace.
31 december 2025
Svar från MaxBeauty
Dear Customer,
Thank you for your wonderful review! We are so delighted to hear that you're having a great experience with MaxBeauty.
Our team works hard to create a supportive and effective learning environment, and feedback like yours makes it all worthwhile.
We're here for you every step of the way on your skincare journey 💜
Warm regards,
The MaxBeauty Team
Svar från MaxBeauty
Dear Mohala,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
ACHTUNG ABO-FALLE
ACHTUNG ABO-FALLE. Habe ein Abo für eine Woche zum Preis von knapp 20 Euro abgeschlossen und plötzlich werden knapp 6o Euro abgebucht. Ich habe jetzt schriftlich gekündigt - was auch immer man mir hier untergeschoben hat und kann nur alle warnen, hier extrem vorsichtig zu sein..
31 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Liebe Monica,
vielen Dank für Ihr Feedback.
Es tut uns leid, dass es zu Unklarheiten bezüglich Ihres Abonnements gekommen ist. Wir möchten jedoch darauf hinweisen, dass alle Preise, Abrechnungszeiträume und wiederkehrenden Zahlungen vor Abschluss eines Abonnements auf der Zahlungsseite deutlich angezeigt werden.
Unseren Unterlagen zufolge haben Sie uns mit einer Kündigungsanfrage kontaktiert, und Ihr Abonnement wurde innerhalb weniger Minuten erfolgreich gekündigt. Eine Bestätigung wurde Ihnen ebenfalls zugesandt.
Wenn Sie noch Fragen haben oder etwas unklar ist, wenden Sie sich bitte direkt an unseren Kundensupport unter support@themaxbeauty.com.
Wir helfen Ihnen gerne weiter.
Mit freundlichen Grüßen,
Ihr MaxBeauty-Team
The unsubscribe for paid option doesn’t…
The unsubscribe for paid option doesn’t work! Everytime I think I’ve unsubscribed I continue to get billed! There are no contact points on their website! Total scam
30 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Kim,
Thank you for your feedback.
We regret your dissatisfaction and would like to clarify how the subscription cancellation system works at MaxBeauty.
Subscriptions can be canceled by contacting our customer service team, as outlined in our Subscription Policy. According to our records, your subscription was successfully canceled immediately after your request, and you received confirmation within 5 minutes.
We would also like to note that MaxBeauty offers several ways to contact us on our website, including online chat, contact form, email, and phone support.
If you have any further questions or if anything is unclear, please contact us at support@themaxbeauty.com — we will be happy to assist you.
Sincerely,
The MaxBeauty Team
Svar från MaxBeauty
Dear Bohdan,
Thank you for your wonderful review! We are so delighted to hear that you're having a great experience with MaxBeauty.
Our team works hard to create a supportive and effective learning environment, and feedback like yours makes it all worthwhile.
We're here for you every step of the way on your skincare journey 💜
Warm regards,
The MaxBeauty Team
Svar från MaxBeauty
Dear Natasha,
Thank you for your wonderful review! We are so delighted to hear that you're having a great experience with MaxBeauty.
Our team works hard to create a supportive and effective learning environment, and feedback like yours makes it all worthwhile.
We're here for you every step of the way on your skincare journey 💜
Warm regards,
The MaxBeauty Team
Very easy to read step by step modules
Very easy to read step by step modules. All the information you will ever need about your skin and how to properly love the skin you are in.
29 december 2025
Svar från MaxBeauty
Dear C.L.,
Thank you for your wonderful review! We are so delighted to hear that you're having a great experience with MaxBeauty.
Our team works hard to create a supportive and effective learning environment, and feedback like yours makes it all worthwhile.
We're here for you every step of the way on your skincare journey 💜
Warm regards,
The MaxBeauty Team
Good content
24 december 2025
Svar från MaxBeauty
Dear Maksym,
Thank you for your wonderful review! We are so delighted to hear that you're having a great experience with MaxBeauty.
Our team works hard to create a supportive and effective learning environment, and feedback like yours makes it all worthwhile.
We're here for you every step of the way on your skincare journey 💜
Warm regards,
The MaxBeauty Team
Helpful but sometimes the website gets stuck
Good infor for your skin health but the website can get stuck at times and that’s a little annoying
18 december 2025
Svar från MaxBeauty
Dear Ashley,
Thank you for taking the time to share your feedback.
We’re glad to hear that you found the information helpful for your skin health — that truly means a lot to us. At the same time, we’re sorry for the inconvenience caused by the website performance issues you experienced.
Your feedback helps us improve, and we’re continuously working to ensure a smoother and more reliable experience across the platform.
If the issue persists or if you notice specific pages where this happens, please feel free to contact us at support@themaxbeauty.com. Our team will be happy to assist and look into it further.
Warm regards,
The MaxBeauty Team
Dodgy.
I signed up with Liven, an online learning app. Apparently, according to my back statement, I’ve paid to join MaxBeauty. When I queried it, they cancelled my subscription and shut me down.
Scam? Definitely dodgy.
14 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Terri,
Thank you for your review.
We’d like to clarify that MaxBeauty is not associated with Liven in any way. We have reviewed our records using the name provided on Trustpilot and were unable to find any transactions or subscriptions linked to it. As no email or purchase details were included in the review, we’re currently unable to verify the payment mentioned.
We have requested additional information via Trustpilot to help us investigate this matter. Alternatively, you’re welcome to contact us directly at support@themaxbeauty.com, so we can review this promptly.
Warm regards,
The MaxBeauty Team
Svar från MaxBeauty
Dear Emily,
Thank you for your review.
We take claims like this very seriously and would like to clarify the situation. After receiving your request, our support team successfully canceled your subscription and issued a refund for your most recent transaction in accordance with our policy.
MaxBeauty is a legitimate educational platform, and we do not retain customers against their will. Subscriptions can be canceled at any time by contacting our support team, and refund requests are reviewed and processed accordingly.
If you have any additional questions or believe something remains unresolved, please contact us at support@themaxbeauty.com
so we can assist you directly.
Warm regards,
The MaxBeauty Team
SCAM!!!!! Please dont fall for it like I did
When you subscribe you just get access to an AI assistant (chat gpt gave me better recommendations lol) and a bunch of pdf files that are not personalized. The thing that really scared me was when I tried to cancel my subscription, they asked me over email to send my credit card information to "locate my account". Unfortunately I think this is a scam.
12 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Elizabeth,
Thank you for sharing your feedback.
We’re truly sorry to hear that your experience led you to feel concerned. We take comments like this very seriously, and we’d like to clarify a few important points to ensure transparency.
MaxBeauty is a legitimate educational platform focused on beauty, skincare, and self-care. A subscription provides access to structured online courses, including expert-reviewed educational videos and articles covering skin types, cosmetic ingredients, routine building, seasonal skincare changes, cycle-related skin considerations, and more. Personalized product guidance is part of the learning experience, while the AI assistant is an additional feature — not the core of our service.
Regarding your concern about account verification:
In rare cases where an account cannot be found using the email address (e.g., due to a typo or a different billing email address), our support team may request non-confidential payment identifiers, such as the first 6 digits (BIN) or the last 4 digits of the card and the date of purchase, solely for the purpose of locating the transaction.
We never request full card numbers, CVV codes, or passwords. This approach follows standard customer support practices used across many subscription-based services.
At this time, we’re unable to locate your account based on the information available in the review, which prevents us from proactively reaching out. We would genuinely like to investigate this further and address your concerns directly.
Please contact us at support@themaxbeauty.com, and our team will be happy to assist you promptly and clarify everything in a secure manner.
Your satisfaction and trust are very important to us, and we look forward to resolving this with you.
Warm regards,
The MaxBeauty Team
I appreciate how quick my problem was…
I appreciate how quick my problem was solved
12 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Zuzana,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
Thank you for your help
Thank you for your help, even though I didn't use the services, I know it has great information on skincare, unfortunately I didn't use the services and had to cancel, your prompt response was very much appreciated, thank you for your understanding.
10 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Abigail,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
I asked for a refund and I got answered…
I asked for a refund and I got answered immediately. Very happy with the quick response.
9 december 2025
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Angelica,
Thank you for your kind words about our support team! We are thrilled to hear that you had a positive experience and that we were able to assist you effectively.
Providing excellent, timely support is a top priority for us at MaxBeauty. Your feedback lets us know we're on the right track.
If you need anything else, remember we're just an email away 💜
Warm regards,
The MaxBeauty Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.