I really like this app. The videos are short and sweet. The facial exercises are so lovely and it’s nice being called beauty each time. I had some billing issues but customer service was extremely... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Estoy cada día más sorprendida con esta aplicación que promete enseñarte ejercicios de fascia y tips interesantes sobre yoga facial y no puede ser más decepcionante por lo básico del contenido y enci... Se mer
Företaget har svarat
Impressive how fast the email responses are — the “within 10 minutes” claim is genuinely accurate. The platform is also very intuitive and easy to use, as long as you stay consistent with it. Overall,... Se mer
MaxBeautyTeam est très professionnel car ils m'ont rembourse de suite, l'abonnement que je n'avais pas du tout souscrit.... Je les remercie du fond de mon cœur ❤️ de la France 🇨🇵 et extrêmement... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MaxBeauty is a comprehensive online learning platform designed for those seeking trusted, expert-led education in skincare, haircare, and face yoga. Our mission is to provide more than just beauty advice—we offer practical, science-backed solutions that deliver real, lasting results. Every course we develop is built upon proven techniques, carefully curated in collaboration with certified dermatologists, experienced trichologists, and renowned beauty professionals who bring years of expertise into every lesson. In a world overwhelmed by fleeting trends and viral beauty hacks, MaxBeauty stands apart by focusing on what truly works. Our content is crafted to help you understand the fundamentals of skin and hair health, empowering you to create routines that are both effective and sustainable. Whether you're looking to refine your skincare regimen, address specific haircare concerns, or explore the holistic benefits of face yoga, you'll find resources that are thorough, practical, and tailored to your needs. At MaxBeauty, we believe education is the foundation of beauty. That’s why we prioritize depth over hype, offering you clear, professional guidance that you can trust. With our expert-led courses, you gain the knowledge and confidence to care for your skin and hair in a way that aligns with both your personal goals and professional standards.
Kontaktuppgifter
Verzika Limited, Georgoiou A, 83, Cyprus, 4047, Limassol, Cypern
- +1 (215) 434-6052
- support@themaxbeauty.com
- themaxbeauty.com
4,3
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Je tiens sincèrement à remercier…
Je tiens sincèrement à remercier l’équipe derrière cette application ! Nous avions rencontré un problème au niveau de l’abonnement et de la transaction pour cet abonnement, il s’avère que j’ai été victime de fraude et qu’un appareil inconnu ai réussit à se connecter sur mon compte PayPal pour souscrire un abonnement chez MaxBeauty via mon propre compte et mes coordonnées bancaires. Je les ai alors contacté en urgence pour leur demander d’annuler cette souscription et transaction qui ne venaient pas de moi mais pourtant qui venaient belle et bien de mon compte. On a pu échanger et ils ont été d’une honnêteté rare de nos jours, ils m’ont fait un remboursement et retiré l’abonnement en comprenant la situation.
Merci infiniment à toute l’équipe pour votre gentillesse et honnêteté !
24 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Cher Cassandra,
Merci beaucoup pour vos aimables paroles !
Nous vous sommes sincèrement reconnaissants de nous avoir contactés et nous sommes ravis que notre équipe ait pu vous aider dans cette situation si stressante. La confiance, la transparence et le souci de faire ce qu'il faut pour nos utilisateurs sont au cœur de tout ce que nous faisons ; vos commentaires comptent donc beaucoup pour nous.
C'est extrêmement encourageant de savoir que nous avons pu vous aider à résoudre votre problème et vous apporter un peu de sérénité. Si vous avez besoin d'aide à l'avenir ou si vous avez des questions, nous sommes toujours là pour vous.
Cordialement,
L'équipe MaxBeauty 💜
I love how informative and helpful the…
I love how informative and helpful the app is! The information is condensed and easy to follow. The product recommendations are very effective.
5 mars 2026
Svar från MaxBeauty
Dear Amanda,
Thank you so much for your kind words!
We’re really glad to hear the content feels clear and easy to follow, and that the recommendations are working well for you — that’s exactly what we aim for. It means a lot to know the experience is both helpful and practical.
If you ever have any questions or need support along the way, we’re always here for you.
Warm regards,
The MaxBeauty Team 💜
The support team has been great
The support team has been great, I had a problem with the subscription and they fixed it the moment i reached out. 10/10
20 mars 2026
Omdöme utan inbjudan
Very considerate company
Very considerate company. Helped me get a refund during times of great difficulty. Really grateful for that.
19 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Cara Dálete,
Muito obrigado pelas tuas palavras simpáticas!
Ficamos muito felizes por saber que estás a aprender e a gostar da experiência — isso significa muito para nós. Apoiar-te na tua jornada e ajudar-te a ampliar os teus conhecimentos é exatamente o nosso objetivo.
Se alguma vez tiveres dúvidas ou precisares de ajuda, estamos sempre aqui para te ajudar.
Cumprimentos,
A equipa da MaxBeauty 💜
Don't fall for this service
Don't fall for this service, they are scammers and withdraw money from your card automatically.
18 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello Olga,
We’re sorry to hear about your experience and understand how frustrating this situation must feel.
MaxBeauty works as a subscription service, and all details about pricing, trial period, and renewal are shown before completing the purchase. We always aim to keep this as clear as possible.
We’d really like to look into this for you and help resolve any concerns. Since we don’t have enough details to identify your case here, please feel free to contact us at support@themaxbeauty.com — we’ll be happy to assist you.
The MaxBeauty Team
I'm trying to access my courses but…
I'm trying to access my courses but they won't let me access the courses without giving a positive review.
15 mars 2026
Svar från MaxBeauty
Hello,
The feedback form appears only after completing the first few modules, but it is completely optional. You can skip it using the arrows at the bottom of the screen or simply return to the main menu and continue studying any module of your choice.
Providing feedback is never required to access or continue learning, and it does not affect course progress in any way.
If you’re still having trouble accessing your courses, please contact us at support@themaxbeauty.com and we’ll be happy to help.
Sincerely,
The MaxBeauty Team
Unauthorized charges on card and no trace of email subscription
My husband and I have never heard of this company. Yet his credit card (which I use only to purchase our groceries) was charged monthly fees since December 2025.!(4 times now). He's not into beauty, and I don't even wear makeup and feel its a waste of my time and money on such things. We can't find any email records of a subscription, which makes sense because both of us are not interested. We don't know how they got a hold of the card info but we blocked them ad will ask for a refund immediately. I believe this is a SCAM.
14 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello Dev,
We’re sorry to hear about your concern and understand how worrying unexpected charges can feel.
At the moment, we’re unable to identify your account based on the information in this review. Charges like the ones you described are typically linked to an active subscription that was set up earlier and may have simply been forgotten.
Please contact our support team at support@themaxbeauty.com
and include the email address used for the purchase or the last 4 digits of the card along with the transaction dates. Our team will review everything carefully and help you resolve this as quickly as possible.
Sincerely,
The MaxBeauty Team
Love the app
Love the app! And love the customer service! You guys met my needs and took care of it! I really appreciate it! Thank you!
14 mars 2026
Omdöme utan inbjudan
quick response and refund.
12 mars 2026
Omdöme utan inbjudan
MaxBeautyTeam est très professionnel…
MaxBeautyTeam est très professionnel car ils m'ont rembourse de suite, l'abonnement que je n'avais pas du tout souscrit.... Je les remercie du fond de mon cœur ❤️ de la France 🇨🇵 et extrêmement gentils et d'une rapidité incroyable.
Merci MaxBeautyTeam de vôtre gentillesse.
Cordialement.
Madame LEMEE Valérie
De la France 🇨🇵
7 februari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Chère Madame Lemee Valérie,
Merci beaucoup pour vos aimables paroles !
Nous sommes très heureux d’avoir pu vous aider rapidement et résoudre votre demande. Offrir une assistance rapide et bienveillante à nos utilisateurs est très important pour nous, et votre message compte énormément pour toute notre équipe.
Si vous avez la moindre question ou besoin d’aide à l’avenir, nous serons toujours ravis de vous accompagner.
Cordialement,
L’équipe MaxBeauty
Be upfront and transparent about your costs
I find it very frustrating and misleading when companies promise something e.g a skincare routine on their YouTube Ads that would work
For your skin and tailored skin care products . You spend a very long time filling the various questionnaires only to receive nothing at the end - just a subscription plan! !!! Be upfront about your subscription plan instead of getting people to onboard and spend time for a free assessment as opposed to something they didn’t sign up
For. It would be better for you too as for me the trust is not there anymore and don’t want to try your service.
8 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello Zorba,
Thank you for sharing your feedback. We’re sorry to hear that the experience felt frustrating.
During the quiz and again before completing a purchase, we show that MaxBeauty works as a subscription service, including the available plans and their pricing. The questionnaire helps us tailor your experience once you enter the app.
Depending on the plan, you can find your routines on the main page and product recommendations tailored to your skin type in the “Shelf” section of the app.
If you’d ever like us to take a closer look at your experience or guide you through the app, feel free to reach out to us at support@themaxbeauty.com.
We’re always happy to help.
The MaxBeauty Team
Thank you for handling the request…
Thank you for handling the request quickly and with so much information!
5 mars 2026
Omdöme utan inbjudan
This service is very frustrating
This service is very frustrating. They do not warn you when the trial period is about to end, so the charge happens without any reminder. It is also impossible to cancel the subscription in the app, you have to write to support and wait for a response. The problem is that they usually reply only after the payment has already gone through. After that, they continue sending extremely long messages, trying to push their services again. This feels very manipulative and inconvenient for users.
28 februari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello,
Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating.
Subscriptions can be canceled by contacting our support team, and we usually respond very quickly, with an average first reply time of under 5 minutes. Users can reach us in several ways, including email, live chat on our website, phone, or direct messages on Instagram and Facebook, so everyone can choose the option that feels most convenient.
We understand that unexpected charges can feel upsetting, and we’re always happy to review any case personally. Please feel free to contact us at support@themaxbeauty.com, and we’ll gladly assist you.
The MaxBeauty Team
Detangling my confusion about courses
Rachel from Max Beauty support was exceptional in helping me. She was patient, kind, informative and professional. She answered all my questions in the most timely manner and put me completely at ease. It was a joy to work with her. Thank you and I LOVE your courses❤️
28 februari 2026
Omdöme utan inbjudan
I´m really happy with the app
I´m really happy with the app, i can see lots of improvement in my face, after having using the fascia program for two months. I also had an issue trying to login from my computer and they so kindly and super fast supported me and fixed the issue.
28 februari 2026
Omdöme utan inbjudan
MaxBeauty speaks serenity
Everything about this company speaks peace. From the awesome videos to the very informative daily sessions, I have thoroughly enjoyed using this app. I recently interacted with a member from the team via email and there was so much understanding and warmth to the message! I felt heard and respected.
26 februari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.