Es un tratamiento de masajes orientados por un vídeo y un diálogo con una especialista. Solo llevo dos días. Me gusta mucho, pero es pronto para obtener resultados.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Max Beauty has really great customer service!! The were helpful when I ran onto an issue. The program itself is really well structured and easy to follow
By far the very best customer service I have ever experienced. Instant replies,extremely helpful and friendly.thank you ❤️
Des exercices qu'on peut trouver sur youtube gratuitement. D'autres appli de yoga sont bien moins chères et plus sérieuses. J'avais souscrit un plan de 14 jours en promotion, sans intention de prolon... Se mer
Företaget har svarat
Företagsinformation
Om MaxBeauty
Skrivet av företaget
MaxBeauty
Daily self-care for your beauty and inner calm
MaxBeauty is a personal beauty and wellness app designed to make self-care simple, clear, and consistent.
Build a routine that supports how you look and feel — with guided morning and evening rituals including facial massage, breathing exercises, meditations, skin progress tracking, and AI Assistant in one place.
MaxBeauty is designed for people who want a more complete approach to self-care: not just skincare, not just exercises, but daily care that connects your face, habits, stress levels, and consistency.
What you can do with MaxBeauty
🗓️ Follow daily content
Open new content every day and build a steady self-care rhythm with short, guided lessons and practices.
🌗 Start morning and evening routines
Follow video routines with facial massage, fascia release exercises, and relaxing self-care practices designed for different moments of the day.
🪷 Relax with breathing and meditation
Use breathing exercises and meditations to slow down, reset, and return to yourself during the day.
🫂 Ask the AI Assistant
Get help building a beauty routine that fits your goals, habits, and preferences — from routines and facial care to product use, ingredients, and daily care choices.
📈 Track your skin state
Use the FaceIQ scanner to analyze visible skin condition, review tension patterns over time, and get an AI summary that helps you understand what to focus on next.
🧭 Explore topics you care about
Look through by concern, target area, or topic. Find lessons, routines, meditations, breathing exercises, and beauty guidance based on what you want to work on.
With MaxBeauty, self-care becomes easier to keep: guided, personal, and part of your everyday life 💜
Kontaktuppgifter
Verzika Limited, Georgoiou A, 83, Cyprus, 4047, Limassol, Cypern
- +1 (215) 434-6052
- support@themaxbeauty.com
- themaxbeauty.com
4,2
Bra
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was a good experience except the…
It was a good experience except the fact that there is a little confusion at least for me on the fact that is a service you ar providing not products.
28 mars 2026
Omdöme utan inbjudan
Super responsive with my request and…
Super responsive with my request and sent several follow up
26 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Dear Susie,
Thank you so much for your feedback!
We’re really glad to hear our team could support you quickly and stay attentive throughout — providing timely and thoughtful assistance is something we truly care about.
If there’s ever anything else you need, we’re always here to help.
Warm regards,
The MaxBeauty Team 💜
I loved all the skin care…
I loved all the skin care recommendations and skin care tips. I have yet to try all of the products they have recommended. Apparently, it’s a bit expensive for a trial subscriptions with add on trial included which a bit confusing for me.
25 mars 2026
Omdöme utan inbjudan
in fase di acquisto decido per la cosa…
in fase di acquisto decido per la cosa più basic, in modo da provarla e poi evetualmente estendere. Peccato che -casualmente o no- la pagina va in freezing e tu continui a cliccare e finisce che clicchi sul tasto di acquisto di pacchetti aggiuntivi, e non sei consapevole dell'acquisto fin quando non ti arriva la notifica da paypal (nel mio caso). Contatti il sito e ti dicono che non è refundable. provi ad usare il tool di ricerca dei prodotti e propone solo cose non acquistabili dall'Italia o con spese di trasporto tutt'altro che marginali. In pratica: UNA TRUFFA.
24 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Buongiorno,
Ci dispiace per l'accaduto e comprendiamo quanto gli acquisti online possano creare confusione.
Per chiarire: quando selezioni PayPal sul nostro sito, vieni immediatamente reindirizzato alla pagina di PayPal, che è interamente gestita da PayPal. L'addebito avviene solo se confermi il pagamento su quella pagina. Per questo motivo, non è possibile che ti venga addebitato accidentalmente un importo per qualcosa che non hai approvato, anche se la nostra pagina dovesse bloccarsi.
Vorremmo davvero aiutarti a chiarire la situazione del tuo account e assicurarci che tutto sia corretto. Contattaci all'indirizzo support@themaxbeauty.com e il nostro team sarà lieto di aiutarti.
Il team di MaxBeauty
Je tiens sincèrement à remercier…
Je tiens sincèrement à remercier l’équipe derrière cette application ! Nous avions rencontré un problème au niveau de l’abonnement et de la transaction pour cet abonnement, il s’avère que j’ai été victime de fraude et qu’un appareil inconnu ai réussit à se connecter sur mon compte PayPal pour souscrire un abonnement chez MaxBeauty via mon propre compte et mes coordonnées bancaires. Je les ai alors contacté en urgence pour leur demander d’annuler cette souscription et transaction qui ne venaient pas de moi mais pourtant qui venaient belle et bien de mon compte. On a pu échanger et ils ont été d’une honnêteté rare de nos jours, ils m’ont fait un remboursement et retiré l’abonnement en comprenant la situation.
Merci infiniment à toute l’équipe pour votre gentillesse et honnêteté !
24 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Cher Cassandra,
Merci beaucoup pour vos aimables paroles !
Nous vous sommes sincèrement reconnaissants de nous avoir contactés et nous sommes ravis que notre équipe ait pu vous aider dans cette situation si stressante. La confiance, la transparence et le souci de faire ce qu'il faut pour nos utilisateurs sont au cœur de tout ce que nous faisons ; vos commentaires comptent donc beaucoup pour nous.
C'est extrêmement encourageant de savoir que nous avons pu vous aider à résoudre votre problème et vous apporter un peu de sérénité. Si vous avez besoin d'aide à l'avenir ou si vous avez des questions, nous sommes toujours là pour vous.
Cordialement,
L'équipe MaxBeauty 💜
I love how informative and helpful the…
I love how informative and helpful the app is! The information is condensed and easy to follow. The product recommendations are very effective.
5 mars 2026
Svar från MaxBeauty
Dear Amanda,
Thank you so much for your kind words!
We’re really glad to hear the content feels clear and easy to follow, and that the recommendations are working well for you — that’s exactly what we aim for. It means a lot to know the experience is both helpful and practical.
If you ever have any questions or need support along the way, we’re always here for you.
Warm regards,
The MaxBeauty Team 💜
The support team has been great
The support team has been great, I had a problem with the subscription and they fixed it the moment i reached out. 10/10
20 mars 2026
Omdöme utan inbjudan
Very considerate company
Very considerate company. Helped me get a refund during times of great difficulty. Really grateful for that.
19 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Cara Dálete,
Muito obrigado pelas tuas palavras simpáticas!
Ficamos muito felizes por saber que estás a aprender e a gostar da experiência — isso significa muito para nós. Apoiar-te na tua jornada e ajudar-te a ampliar os teus conhecimentos é exatamente o nosso objetivo.
Se alguma vez tiveres dúvidas ou precisares de ajuda, estamos sempre aqui para te ajudar.
Cumprimentos,
A equipa da MaxBeauty 💜
Don't fall for this service
Don't fall for this service, they are scammers and withdraw money from your card automatically.
18 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello Olga,
We’re sorry to hear about your experience and understand how frustrating this situation must feel.
MaxBeauty works as a subscription service, and all details about pricing, trial period, and renewal are shown before completing the purchase. We always aim to keep this as clear as possible.
We’d really like to look into this for you and help resolve any concerns. Since we don’t have enough details to identify your case here, please feel free to contact us at support@themaxbeauty.com — we’ll be happy to assist you.
The MaxBeauty Team
I'm trying to access my courses but…
I'm trying to access my courses but they won't let me access the courses without giving a positive review.
15 mars 2026
Svar från MaxBeauty
Hello,
The feedback form appears only after completing the first few modules, but it is completely optional. You can skip it using the arrows at the bottom of the screen or simply return to the main menu and continue studying any module of your choice.
Providing feedback is never required to access or continue learning, and it does not affect course progress in any way.
If you’re still having trouble accessing your courses, please contact us at support@themaxbeauty.com and we’ll be happy to help.
Sincerely,
The MaxBeauty Team
Unauthorized charges on card and no trace of email subscription
My husband and I have never heard of this company. Yet his credit card (which I use only to purchase our groceries) was charged monthly fees since December 2025.!(4 times now). He's not into beauty, and I don't even wear makeup and feel its a waste of my time and money on such things. We can't find any email records of a subscription, which makes sense because both of us are not interested. We don't know how they got a hold of the card info but we blocked them ad will ask for a refund immediately. I believe this is a SCAM.
14 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello Dev,
We’re sorry to hear about your concern and understand how worrying unexpected charges can feel.
At the moment, we’re unable to identify your account based on the information in this review. Charges like the ones you described are typically linked to an active subscription that was set up earlier and may have simply been forgotten.
Please contact our support team at support@themaxbeauty.com
and include the email address used for the purchase or the last 4 digits of the card along with the transaction dates. Our team will review everything carefully and help you resolve this as quickly as possible.
Sincerely,
The MaxBeauty Team
Love the app
Love the app! And love the customer service! You guys met my needs and took care of it! I really appreciate it! Thank you!
14 mars 2026
Omdöme utan inbjudan
quick response and refund.
12 mars 2026
Omdöme utan inbjudan
MaxBeautyTeam est très professionnel…
MaxBeautyTeam est très professionnel car ils m'ont rembourse de suite, l'abonnement que je n'avais pas du tout souscrit.... Je les remercie du fond de mon cœur ❤️ de la France 🇨🇵 et extrêmement gentils et d'une rapidité incroyable.
Merci MaxBeautyTeam de vôtre gentillesse.
Cordialement.
Madame LEMEE Valérie
De la France 🇨🇵
7 februari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Chère Madame Lemee Valérie,
Merci beaucoup pour vos aimables paroles !
Nous sommes très heureux d’avoir pu vous aider rapidement et résoudre votre demande. Offrir une assistance rapide et bienveillante à nos utilisateurs est très important pour nous, et votre message compte énormément pour toute notre équipe.
Si vous avez la moindre question ou besoin d’aide à l’avenir, nous serons toujours ravis de vous accompagner.
Cordialement,
L’équipe MaxBeauty
Be upfront and transparent about your costs
I find it very frustrating and misleading when companies promise something e.g a skincare routine on their YouTube Ads that would work
For your skin and tailored skin care products . You spend a very long time filling the various questionnaires only to receive nothing at the end - just a subscription plan! !!! Be upfront about your subscription plan instead of getting people to onboard and spend time for a free assessment as opposed to something they didn’t sign up
For. It would be better for you too as for me the trust is not there anymore and don’t want to try your service.
8 mars 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello Zorba,
Thank you for sharing your feedback. We’re sorry to hear that the experience felt frustrating.
During the quiz and again before completing a purchase, we show that MaxBeauty works as a subscription service, including the available plans and their pricing. The questionnaire helps us tailor your experience once you enter the app.
Depending on the plan, you can find your routines on the main page and product recommendations tailored to your skin type in the “Shelf” section of the app.
If you’d ever like us to take a closer look at your experience or guide you through the app, feel free to reach out to us at support@themaxbeauty.com.
We’re always happy to help.
The MaxBeauty Team
Thank you for handling the request…
Thank you for handling the request quickly and with so much information!
5 mars 2026
Omdöme utan inbjudan
This service is very frustrating
This service is very frustrating. They do not warn you when the trial period is about to end, so the charge happens without any reminder. It is also impossible to cancel the subscription in the app, you have to write to support and wait for a response. The problem is that they usually reply only after the payment has already gone through. After that, they continue sending extremely long messages, trying to push their services again. This feels very manipulative and inconvenient for users.
28 februari 2026
Omdöme utan inbjudan
Svar från MaxBeauty
Hello,
Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating.
Subscriptions can be canceled by contacting our support team, and we usually respond very quickly, with an average first reply time of under 5 minutes. Users can reach us in several ways, including email, live chat on our website, phone, or direct messages on Instagram and Facebook, so everyone can choose the option that feels most convenient.
We understand that unexpected charges can feel upsetting, and we’re always happy to review any case personally. Please feel free to contact us at support@themaxbeauty.com, and we’ll gladly assist you.
The MaxBeauty Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.