I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was happy with the booking service, delivery and product quality. Just a couple of points. I ordered two of the Musgo colognes. One was with splash style of dispensing and the other was spray atomi... Se mer
Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Se mer
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Kontaktuppgifter
Storbritannien
- thegroomingclinic.com
4,7
Utmärkt
214 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Five Stars
There was an issue with my delivery, which wasn't the fault of TGC. However, in the absence of any assistance from Royal Mail, they resolved the issue fully, with quick communication throughout.
28 mars 2024
Omdöme utan inbjudan
Fabulous service!Fabulous product❣️
The Grooming clinic gave me such lovely service.I spoke with Henry on the phone,what a delightful man!Loved my Eight and Bob products.Fabulous all round
22 mars 2024
Svar från The Grooming Clinic
Thank you for taking the time to leave your review, Josephine =)
Svar från The Grooming Clinic
Thank you Julie, I'm glad we made you smile =)
Damaged product; awful customer service
Product arrived damaged and I was advised that “the bottle still look fairly full”, or I could send it back from FR to the UK.
There are enough other shops that sell male grooming products, I won’t shop here again.
After this review, TGC also felt that it was appropriate to threaten legal action - so buyer beware. They may claim to "divide and conquer", but this isn't some battlefield - I needed a faulty product replaced. The fact that they immediately threatened legal action shows how much of a "serious" business they are - countless 5 star reviews, or not.
They can't all be winners.
22 mars 2024
Svar från The Grooming Clinic
This review is sadly not a true reflection of events. For anybody reading this please rest assured that if something goes wrong with your order then we will divide and conquer to put it right for you. If you keep scrolling you'll see 100s of verified 5 star reviews reflecting the great service we are best known for.
Superb customer service
Henry's customer service is the best I have ever come across - helping me track down my missing parcel (my fault as I included an incorrect post code) and the very regular updates to get the parcel back on track and heading to me. I'll certainly make The Grooming Clinic my first port of call from now on. Thank you Henry.
22 mars 2024
Omdöme utan inbjudan
Cheaper than makers site.
Google searched for a product and found it at The Grooming Clinic site. It was in stock, other sites all out of stock. I wouldn’t have thought to search here first. Cheaper than the makers site which had been out of stock for quite a while. Delivery was quick and on time. Would recommend this site.
15 mars 2024
Omdöme utan inbjudan
Quality service and product
Great service as usual. Product in stock and arrived on time.
20 februari 2024
Good product and very quick shipping
20 februari 2024
Good prompt service
22 januari 2024
Svar från The Grooming Clinic
Thanks for taking the time to leave your review, Ant =)
Svar från The Grooming Clinic
Thank you, Francis =)
The best!
Brilliant Grooming Clinic! Fantastic range of innovative, creative products, excellent customer service - really second to none- Steven is a true gem/Angel/star 🌟
Many thanks always
Xxx
22 december 2023
Svar från The Grooming Clinic
Thank you =)
Customer service is great
Customer service is great, I ordered from the US and had a customs issue that was dealt with right away. Also, since the items travel a long way from the UK to the US, the packaging is great. I have ordered from FeelUnique in the past and they are quite sloppy. Grooming Clinic takes the time and effort to pack things correctly.
23 november 2023
Omdöme utan inbjudan
Great site and quick delivery
21 november 2023
AS GOOD AS IT GETS.
Steve at TGC is an absolute pleasure to deal with. I've tried other companies and can't say I've been over impressed with their stock and customer service. Ordered my Horace products and they arrived very quickly. TGC is as good as it gets. 5 stars all day long.
16 november 2023
Omdöme utan inbjudan
good product and service
9 november 2023
Omdöme utan inbjudan
suport team
despite a technical issue with my email I received a telephone call from the suport team today updating me all required information regarding my email and the order track number .
I do appreciate their prompt action.
11 november 2023
Omdöme utan inbjudan
Svar från The Grooming Clinic
Good morning Mohamed,
Could you please send us your order information so we can take a look for you?
With best wishes,
Team TGC
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.