The GP Service Omdömen 

1 247
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Absolute waste of time! You speak with a Pharmacist who follows a chart. Conclusion - contact your GP! The irony is not wasted as they are supposed to be a private GP Consultation. Don’t waste your mo... Se mer

Betygsatt 5 av 5 stjärnor

Short notice appt for repeat prescription that would have taken a week on NHS but needed quickly on a Saturday. Excellent service. I got more holistic advice about my health condition in one phone cal... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

On bank holiday Saturday my husband discovered a rash had come up around a tick bite he had sustained walking in Spain 2 weeks ago. Knowing it was high risk for Lyme disease I knew we had to get antib... Se mer

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Betygsatt 5 av 5 stjärnor

I was having a hard time getting a repeat script via NHS which had been stressful, so I made an appointment online with The GP Service. There were some technical issues logging into my account and the... Se mer

Företaget har svarat

Företagsinformation

  1. Praktiserande läkare

Skrivet av företaget

In our busy day-to-day lives, more people are finding it difficult to take time off to see their GP or have to wait on average up to 10 working days to see a GP. We at The GP service provide an Online Doctor service to help diagnose and treat common conditions using our on-line consultation platform. Our aim is to provide a safe, discreet and easy journey for patients who are looking for private medical treatment at their convenience and at a cost that people can afford. Our system allows patients to consult with qualified Doctors with a consultation via online assessment questionnaires or through secure video chat. They can then choose to collect their treatment from any Pharmacy registered with our service. The service also allows Doctors at their sole discretion to provide prescriptions where appropriate as well as referral letters and fit notes. For full details and charges, please refer to our Terms and Conditions on this site.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 54 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(1 247)

64 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Holiday help

I was holidaying from Australia and couldn’t believe how easy it was to get assistance for my chest infection, had antibiotics prescription sent to the local pharmacy where I was staying.. saved my holiday!
Thank you 🙏

2 augusti 2024
Betygsatt 5 av 5 stjärnor

Above and beyond

My situation was unusual and both the doctor and administrative staff followed up to do their best to ensure I got what I needed.

27 juli 2024
Betygsatt 5 av 5 stjärnor

Professional help desk and great…

Professional help desk and great doctors.

18 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Rhyan

Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 4 av 5 stjärnor

It was a very quick and helpful consultation

Very rapid response, and shorter waiting time

11 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Afroz
Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 4 av 5 stjärnor

The actual appointment was fine

The actual appointment was fine, absolutely no issues with the medical advice and issue prescription.
However I didn’t want to download the App or set up an account

15 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Stephen

Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 1 av 5 stjärnor

Failed to supply prescribed medication

A month after my (very expensive) consultation with the Treat-it clinic operated by the GP Service, they have failed to provide the medication they prescribed. The prescription has been cancelled three times due to 'stock issues' and despite many queries no one at this clinic can give me a credible timescale for when they will supply the medication I have paid for. They brand themselves as the 'most trusted clinic' in the UK - well they are not trusted by me.

23 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Giles

We would like to apologise for the negative experience you had with our service.

Our team takes all feedback seriously and we would greatly appreciate the opportunity to discuss your concerns in more detail. Please don't hesitate to give us a call on 024 7745 0727 at your earliest convenience so that we can work to make things right. If you can kindly get in touch and provide us with your full name and order number we can help resolve this.


Thank you for your understanding, and we look forward to the opportunity to improve your experience with our service.

Best regards,
The Treat it Clinic.

Betygsatt 5 av 5 stjärnor

Very quick and easy

Very quick and easy. And relatively inexpensive at €49 plus prescription.

12 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Carl


Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 5 av 5 stjärnor

Good prompt service

Service was good and prompt.

12 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 2 av 5 stjärnor

My last prescription took three weeks…

My last prescription took three weeks of emails back and forth to finally get a prescription delivered to me and this time seems to be shaping up the same.

There is no pharmacy list of current available strains with stock levels so I have to look on Medbudwiki and it would appear that the information on there is unreliable. I looked on the Specials Pharma page and chose strains with supposedly good stock levels however one of them is now out of stock despite Medbudwiki claiming the pharmacy is holding 10kg!

So now my prescription has gone back for a rewrite and if past experience is anything to go by I will now find out that another strain has now gone out of stock and we will begin yet another iteration of rewrites.

This is an untenable position and I note that competitors such as Alternaleaf have they're own pharmacy and up to date strain lists on their own portal. In my opinion you need to get reliable stock details for patients and perhaps a more reliable partner pharmacy.

I've been happy with your clinic up until this point but I cannot spare the time or energy to be undertaking a prescription refill process that takes several weeks and which I have to drive. Unfortunately unless things improve I will be looking to another clinic to meet my needs.

12 juni 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Paul

We would like to apologise for the negative experience you had with our service.

Our team takes all feedback seriously and we would greatly appreciate the opportunity to discuss your concerns in more detail. Please don't hesitate to give us a call on 024 7745 0727 at your earliest convenience so that we can work to make things right. If you can kindly get in touch and provide us with your full name and order number we can help resolve this.


Thank you for your understanding, and we look forward to the opportunity to improve your experience with our service.

Best regards,
The Treat it Clinic.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, easy to get an appointment same day and within a couple of hours or even sooner. Prescription sent to the pharmacy of your choice. Doctor’s note issued for work which allowed me time to recover without stressing. Customer service is excellent if any issue with appointment timings occurs. Highly recommend.

26 juni 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Farah

Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 5 av 5 stjärnor

Fantastic service, highly recommended.

So easy to book online, the video call app was so simple to use. The doctor was excellent, prompt and helpful. Really saved my life on a Sunday as well! Highly recommended.

7 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Michael

Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, easy to book, on time appointment , lovely doctor.

7 juli 2024
Logotyp för The GP Service

Svar från The GP Service

Hi Nancy

Thank you for your 5-star review! We are delighted that our GP Service met your expectations. We look forward to the opportunity to serve you again in the future.

Kind regards,

The GP Service Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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