The Online Clinic Omdömen 

14 003
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy purchase once you have gone through a consultation and it's agreed. Easy website. Just the discount for regular orders is very minimal. At last a 20% would be a kind gesture when you're spendi... Se mer

Betygsatt 5 av 5 stjärnor

The delivery company DPD failed to deliver my order to the correct address and was sadly never rectified by DPD. Which caused great anxiety. But once I contacted The online clinic I was met by a lovel... Se mer

Betygsatt 5 av 5 stjärnor

I’ve used The Online Clinic on several occasions and have always had a great experience. Most recently, I had a query about two items on my prescription and was really impressed with how quickly they... Se mer

Betygsatt 5 av 5 stjärnor

The medication has stopped my cravings for 'unhealthy' food. I stay full for longer and just don't get hungry. I have no desire to binge eat and am no longer bothered about eating chocolate. I have... Se mer

Företagsinformation

  1. Apotekshandel
  2. också i
  3. Hemsjukvård

Skrivet av företaget

We provide private prescriptions for guaranteed next day delivery. We are UK based and licensed by the Care Quality Commission. All doctors are registered with the General Medical Council.

The Online Clinic Details

Skrivet av företaget


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

14 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(14 003)

555 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy purchase once you have gone…

Easy purchase once you have gone through a consultation and it's agreed.

Easy website. Just the discount for regular orders is very minimal. At last a 20% would be a kind gesture when you're spending around £200 every time you order.

1 oktober 2026
Betygsatt 2 av 5 stjärnor

The first order was quick and easy and…

The first order was quick and easy and the treatment worked. The problem came when I tried to reorder to finish the course. The first refusal said my symptoms "do not appear to be resolving", even though I'd told them clearly they were improving. They seem to have misread my timeline. To get a doctor to look again, they wanted me to pay a fee. When I emailed to explain, the second refusal changed the reason entirely: they don't prescribe repeat courses without examining you.

If that's the policy, fine, but say so upfront, and explain the dose properly so the tube lasts the full course. Don't just leave someone halfway through a treatment that's working with a generic "see your GP". Use them for genuine one-off prescriptions only.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för The Online Clinic

Svar från The Online Clinic

Daniel

Thank you for taking the time to write a review.

It is not the case that we do not do repeat prescriptions. As you will see from the other reviews, patients use us on a regular basis.

There are some clinical indications that require a physical examination if the patient has used the full course of what has been prescribed without the symptoms completely resolving. This is a patient safety issue. Although most of what we do is for minor ailments, there is always a possibility that unresolved symptoms could indicate an alternative underlying pathology, hence a physical examination is recommended in some cases. I am very sorry if this was not made entirely clear. I can obviously understand your frustration and we will review to the administration instructions provided to you.

Kind regards,

Robert MacKay

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I’ve used The Online Clinic on several occasions and have always had a great experience. Most recently, I had a query about two items on my prescription and was really impressed with how quickly they responded, especially as it was over the weekend. Their service has consistently been excellent, and I really appreciate how helpful and responsive the team are. I’ll definitely be using them again and would happily recommend them!

26 september 2026
Betygsatt 5 av 5 stjärnor

Exceptional customer service

The delivery company DPD failed to deliver my order to the correct address and was sadly never rectified by DPD. Which caused great anxiety. But once I contacted The online clinic I was met by a lovely lady called Lisa who promptly rectified the order and I received my order within a Day and the kind and calm professional manner greatly eased my anxiety over the issue. I highly recommend this company. Outstanding customer experience to say the least.

18 september 2026
Betygsatt 5 av 5 stjärnor

Prompt, efficient assessment and prescription

Really quick assessment of my nausea and fatigue symptoms (as filled in online) - within a day I had received some follow-up questions from the assessors, and hours after I answered that I was provided a prescription for the medicine I so badly needed but was struggling to access soon enough from the NHS. Of course more expensive than the NHS as privately purchased but well worth my accessing it earlier for symptom relief in this case

21 september 2026
Betygsatt 5 av 5 stjärnor

Excellent

Excellent, quick and effect service. Used multiple times and service always 100% will be back next time

9 september 2026
Betygsatt 5 av 5 stjärnor

Fast device

I did an
Online form for a prescription, had a very fast response ! Was approved for it and it was despatched quickly. Delivery chatted was a bit high but very good service overall.

16 september 2026
Betygsatt 5 av 5 stjärnor

The online clinic is a reasurringly…

The online clinic is a reasurringly prompt, professional and easy to use service. I have found them to be very clear in the information they give about any allowed prescriptions and would highly recommend them to anyone looking for simple treatments that they'd otherwise have to wait to see a GP about in person.

17 september 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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