The Flower Factory Omdömen 1 690

TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've used The Flower Factory a few times now for holidays and friends' birthdays, and they’ve never let me down. The flowers always arrive on time and look just as lovely as they do online — even the... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The order itself was fine but..... I got what I paid for,but the barrage of emails since has been unreal The request to ask me to essentially donate to 'pride ' really hacked me off. I just wan... Se mer

Betygsatt 5 av 5 stjärnor

Hi there I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful. Customer Service was excellent. I would h... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very good - the flowers were lovely and arrived the afternoon of the designated date. As I hadn't heard from the recipients (flowers sent for bereavement, a beloved pet) I worried that they would not... Se mer

Företagsinformation

  1. Blomsterbud
  2. Blomsterhandel

Skrivet av företaget

Welcome to The Flower Factory, Dublin's premier flower delivery service. Since 2014, we have been the leading bouquet distributor in the Republic of Ireland, spreading joy and beauty with our meticulously handcrafted arrangements. Our team of talented local florists pours their passion into every bouquet, ensuring that each creation is a visual masterpiece of vibrant colors and delicate fragrances. We take pride in our commitment to excellence and guarantee the freshness and quality of our flowers, bringing smiles to faces across Ireland. With our extensive delivery network, we offer both same-day and next-day delivery options. Whether you're in Dublin or any other county in Ireland, we've got you covered. Our dedicated fleet of local drivers and national courier partners ensures prompt and reliable service. Join our ever-growing family of satisfied customers who have come to rely on The Flower Factory for top-notch service and exquisite bouquets. Experience the magic of sending and receiving stunning floral arrangements, adding a touch of elegance to any occasion. Discover why we're Dublin's trusted flower delivery company. Choose The Flower Factory for an unforgettable experience of freshness, beauty, and guaranteed satisfaction.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The flowers are beautiful

The flowers are beautiful! They were for my friend and her family who are going through a difficult time. I live in the USA and wanted to give them something to show they’re in my thoughts. I highly recommend getting flowers from them.

3 juni 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Eva,

We appreciate the 5* review Eva and glad to help.

Thank you for shopping with The Flower Factory.

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Great experience

On time delivery.Exactly as ordered. My mother was very pleased with her birthday presents

2 juni 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Anna,

Thank you for the lovely review. We are always happy to help!

Thank you for shopping with the Flower Factory!

Regards,

Anna.

Betygsatt 3 av 5 stjärnor

Flowers were lovely

Flowers were left outside door not handed to recipient, but looked lovely
Flowers were left in a safe place in the garden 👍👍

6 juni 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi,

We are glad you were happy with your flowers. With the delivery we do our best to always deliver the bouquet and leave the bouquet in a safe place if the recipient inst home, so we don't have to fail the delivery. I will get in touch with our courier DPD and further investigate this issue for you.

Kind Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Prompt response and good communication…

Prompt response and good communication on the process. My friend said the flowers were beautiful and cheered her up

1 juni 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Colleen,


We appreciate your 5* review and are happy to help, glad your friend liked her flowers!

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

delightful bouquet

delightful bouquet ; really fresh flowers delivered promptly ... very very happy customer !!

5 juni 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi,

Thank you so much for the review. We are delighted that you enjoyed your flowers.

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Excellent Service

The Flower Factory provided excellent customer service and the flowers were beautiful.

3 juni 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Kate,

We appreciate your 5* review and are happy to help.

Kind regards,

Anna.

Betygsatt 5 av 5 stjärnor

My daughter was delighted with her…

My daughter was delighted with her bouquet, delivered on the date ordered
Great service and excellent choice with reasonable prices

29 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Ann,

Thank you for the 5* review. We are glad your daughter liked her flowers.

Warm regards,

Anna.

Betygsatt 5 av 5 stjärnor

Efficient Friendly and efficient customer…

Friendly and efficient customer service. I accidentally double paid and it was sorted immediately!

27 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Anna,

Thank you for the lovely review. We are always happy to help!

Thank you for shopping with the Flower Factory!

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Beautiful Flowers

Hi there

I ordered flowers last Wednesday and my friend received on Friday. They were delivered by DPD. The flowers were absolutely beautiful.

Customer Service was excellent.

I would highly recommend The Flower Factory.

Kind regards

Collette O'Dwyer

28 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Collette,

I hope all is well.

Thank you for the review and we are glad your friend is happy!

Regards,

Anna.
The Flower Factory.

Betygsatt 1 av 5 stjärnor

Flowers were left upstairs in office…

Flowers were left upstairs in office next door - I accidentally gave wrong door number - but correct eircode - recipient was called but couldn’t answer - I got no call - echo would have sorted it out. So delivery just left flowed outside a busy street - they were collected next day- all you needed to do was call 🙄

26 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Thank you, and indeed we truly appreciate your feedback. It's always valuable to hear from our customers, and I've passed your comments along to our Head Office for further review. We're constantly striving to improve, and your input helps us do just that.

Kind regards,
Anna

Betygsatt 5 av 5 stjärnor

the ease of paying and delivery

This is my first time to use the Flower Factory. I could not be happier from the email saying what time the flowers were going to be delivered to my sister so delighted receiving such a big box of flowers

25 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Justin, thank you very much for your review it is very much appreciated.

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Website very easy to use and delivered…

Website very easy to use and delivered exactly on time.Super pleased with my flowers,absolutely for.Would highly recommend.

21 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Tracey,

Thank you for the great review:)
We are pleased to hear you are happy with the service we provided for you and that you have an enjoyable and easy experience throughout the entire process!

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Beautiful flowers

The flowers were unique and beautiful and the lady I bought them for was over the moon

20 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Kev,

Thank you for the review, Its always great to hear back from the customer, happy you had a great experience!

Regards,

Anna.

Betygsatt 1 av 5 stjärnor
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Joseph,

Thank you for taking the time to share your feedback, and we're very sorry to hear about your recent experience. We understand how disappointing it must have been to have the flowers left without a proper handover.

Please accept our sincere apologies this is not the standard of service we strive to provide. We are currently investigating the matter, and we’ve also reminded all our drivers of the importance of proper delivery.

Your feedback is valuable to us, and we truly appreciate you bringing this to our attention. If there’s anything more we can do for you, please don’t hesitate to get in touch.

Regards,

Anna.

Betygsatt 3 av 5 stjärnor

The presentation was perfect

The presentation was perfect, the flowers smelled off.

19 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Noel,

Thank you for your feedback we're really glad to hear you were happy with the presentation!

We’re sorry to hear about your concern regarding the smell of the flowers. We’ve sent you an email with more details explaining the possible reasons behind this, and we’re here to help with anything further you may need.

Regards,

Anna.

Betygsatt 5 av 5 stjärnor

Overseas bouquet, so easy

We were easily able to send flowers from Canada to Dublin. They got there very quickly and thrilled the recipient

18 maj 2025
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Sandra,

Thank you for the great review! We are pleased you are happy with the service. If you ever need flowers delivered to Ireland again we would be happy to help🍀

Regard,

Anna.

Betygsatt 5 av 5 stjärnor

Lovely people

Lovely people, good communication, always delivered on time with great packages and products

13 mars 2025
Omdöme utan inbjudan
Logotyp för The Flower Factory

Svar från The Flower Factory

Hi Jillian,

Thank you for the review! Its always great to hear back from the customer, happy you had a great experience!

Regards,

Anna.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer