The Flooring Guys Omdömen 

Very unsuportive and unprofessional service.

I don't know how this business gets any good reviews! I purchased hybrid flooring from here after supplying them with my house plans and providing details of all the areas the flooring was required. Well they didn't work it out properly and there was not enough to even start downstairs. They don't answer emails, They were rude and unhelpful. I had to organise the balance of the flooring elsewhere so no doubt I have 2 different batches. We drove 5 hrs each way to pick this flooring up originally to be told they shipped it to Canberra somewhere and the supplier tried to say we already picked it up! Had to then wait for them to repick it before we could make the 5 hr journey back home. Would never recommend this business to anyone.

products purchased but do not provide receipt

Ordered 2 large rugs on 02/10/23. 2 weeks later I am still waiting for the rugs to be dispatched. Have emailed them 4 days ago with no response. Very disappointing.

Absolutely the best price on the flooring adhesive I required and excellent service when I arrived at the Brisbane shop to pick it up.

Brisbane. Online, The Flooring Guys seems like a large business. Tried ringing the number (Brisbane has a mobile number only) a number of times and there was no answer. The website says 'Visit our showroom in Brisbane'. If you are having trouble working out whether that is at Willawong or Slacks Creek, they have moved from the former to the later. Did a 30-minute drive to visit the showroom and we, along with the fellow who had just arrived too, were disappointed to find that the showroom consisted of a few displays with limited stock, loose planks lying around and some boxes of flooring on the floor. The person working there was not at all helpful. I said that there doesn't seem to be anyone answering the mobile and he said that he must have been busy. We all left within five minutes after feeling like we wasted our time going there.

Purchased laminate flooring.
Beautiful product, well priced, good communication. Delivery fees were very high, we opted for pick up to save on costs.

The manager of the warehouse, the quality and stuff makes me impressed at this company. I got them to do my flooring and it turned out amazing. No cracks and the rugs were excellent quality. Quick and professional Definitely recommend

Great rug at a great price and fast delivery

Honestly so easy, fast delivery good quality and good price!

Order received with one box completely damaged . Sent an email with photos asking for replacement. No response at all. Disappointed

Good guys - made experience easy

There was a bit of delay in shipment, but altogether they were good.

Communication and updates to let me know what is going on was fantastic. Everything about the whole transaction was great highly recommend The Flooring Guys. Many thanks

Excellent Sales - Fast Shipping - Gorgeous Items - Very Happy Customer thank you!

I'm very happy with the way an issue with my rug was handled. I received a rug that had been wrongly labeled by the supplier and hence the wrong colour. I appreciated having a phone number to ring to discuss the issue. Vincent was very helpful and got to the root of the problem and we arranged for the rug to be returned. Thank you so much.

Thanks for an easy, fast and efficient service. My only comment would be an easier search page. I knew what I wanted but found it difficult to look at other carpets. I have recommended you to my friends. Thankyou

Purchased a floor runner as hallway was empty and echoed. True to description on the website and prompt delivery! Great product and ease if purchase and delivery.

Excellent product, shipping took a bit longer then expected

Prompt response, great speedy deliver and lovely quality rug. Thank you!