Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... Se mer
We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... Se mer
Företaget har svarat
If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.
Kontaktuppgifter
24 Market Square, HP1 1ER, Hemel Hempstead, Storbritannien
- 0203-892-5853
- customerservices@theflightmakers.com
- theflightmakers.com
4,8
Utmärkt
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från The Flight Makers
Dear Big,
We are happy we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Perfecta atención
Perfecta atención , cumplieron mis requerimientos
14 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Estimado Nicole,
¡Gracias por tu reseña!
Apreciamos que haya decidido escribir una reseña de nuestros servicios y esperamos atender sus necesidades de viaje en el futuro.
Espero verte de nuevo.
Saludos
Theflightmakers.com
Conil was extremely helpful and…
Conil was extremely helpful and professional. He solved my issue.
14 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Marcia,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
A giant problem and Conrad came through.
After finding out that the flight I thought I had booked was totally cancelled, Conrad got us a flight to and from our destination. Thanks again Conrad for all the hard work.
13 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear William,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
theflightmakers.com
Friendly and courteous service
Friendly and courteous service. Well explained by Bella!
Appreciated! Great work!
11 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Tanjot Kaur,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
Bella was very helpful in flight change
Bella was very helpful as I needed to make changes in my flights due to my son’s Naval Aviation Graduation dates being moved. She was thorough in explaining everything. Was able to keep the same times as well. Thank you
12 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Candace,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Svar från The Flight Makers
Dear Lesia,
We are happy we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
The Customer service rep Conil what…
The Customer service rep Conil what great and made my changes needed! He was very helpful! Much appreciated!
11 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Rhonda,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
Bella was wonderful
Bella was wonderful, helpful, and very kind. 10/10.
10 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Heather,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
It was good booking flights through…
It was good booking flights through their agent Tilton L.
7 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Bhagyesh,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
Svar från The Flight Makers
Dear Tiffany,
We are happy that you had a great experience with us and we could help you out.
Thanks for being our customer.
Regards
Theflightmakers.com
My representative
My representative, Thor was so polite and helpful and kind, it was refreshing after my horrible experience with the online call tree.
All the best,
Celia Evans, PhD
7 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Celia,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
Freddy Smith is awesome
Freddy Smith was very patient and competent. We complete my request with lots of his knowledge and research. Thanks Freddy
5 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Gomes,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
We look forward to seeing you again soon and thank you for your feedback!
Regards
Theflightmakers.com
J'essaye de booker un vol sur le site
J'essaye de booker un vol sur le site - je choisis les dates, je remplis toutes mes infos, au moment de valider le payement ça ne passe pas. Je demande de me rappeler, une dame me rappelle qui parle un anglais approximatif, m'explique que pour les dates choisies le prix serait beaucoup plus cher ( 400 $ de plus!), donc, je lui dis non, je ne suis pas intéressée .. elle me parle mal!
Attention avec eux, ils mettent des prix et des vols inexistants pour attirer les gens, c'est tout !
4 juni 2023
Omdöme utan inbjudan
Svar från The Flight Makers
Chère Noura,
Votre expérience et vos commentaires sont importants pour nous et nous nous excusons que notre agent n'ait pas été à la hauteur de nos attentes et, surtout, de vos attentes. Votre demande a été transmise aux autorités supérieures et notre équipe examinera les détails de votre échange avec nos agents. Cela faciliterait le processus nous permettant de prendre les mesures appropriées à ce sujet et, par conséquent, nous vous répondrons. Si vous avez plus d'informations à partager, envoyez-nous un e-mail à customerservices@theflightmakers.com ou appelez-nous directement au +18456525521.
Salutations,
Le site Flightmakers.com
Colin was helpful in my booking on…
Colin was helpful in my booking on 6/3/24
3 juni 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Carolyn,
Thank you for your amazing feedback.
Our agent is always super helpful and clear.
We are so glad you like his work! We’ll pass along the kind words.
Regards
Theflightmakers.com
Onyx did an amazing job helping us
Onyx did an amazing job helping us when we ran into a highway shutdown. He was understanding and very worked with us to make sure we were able to adjust our travel planes.
31 maj 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Matthew,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Ask for Freddy Smith
Really devoted to getting results. Went out of his way to help me in ways I didn’t even ask him for. Deserves more money.
30 maj 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Jacob,
We were thrilled to read your 5-star review of our service. We are glad you had such a positive experience with our representative. We’ll pass along the kind words.
Regards
Theflightmakers.com
This was my second time trying to make…
This was my second time trying to make a Change on my return flight. The first person wasn’t able to make the changes. So I tried again on May 30, 2024 and was lucky to get Bella who was able to make all my Changes even though I had changed my mind while Bella was helping me. It didn’t upset Bella she just kept on helping me was able to make all the changes I needed. Thank you Bella for your wonderful service
30 maj 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear Antonio,
Amazing feedback!
We're thrilled to hear that you've had such a positive experience with our representative.
We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.
Regards
Theflightmakers.com
Svar från The Flight Makers
Dear Lola,
We are happy we could help you out.
Thanks for being our customer.
Regards
theflightmakers.com
Attentive Service
My call got disconnected but Gary called me back immediately. He then dealt with several issues to make my flight better.
29 maj 2024
Omdöme utan inbjudan
Svar från The Flight Makers
Dear ChelleBe,
Thank you so much for taking the time to write us a great review, we appreciate it. It's a real boost to the staff when they get a good review and feel their efforts are appreciated.
Regards
Theflightmakers.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.