Buying a prom dress in Wales, Uk seems impossible 🤯 I found by “mistake” this website, and we decided on one dress, after weeks of searching. I was quite skeptic to order, distance, sizing, quality... Se mer
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Det här tycker kunderna
Don't do it. I wish I had come here before ordering. Their return policy is written in a way that makes you think you can return items but you cannot unless they are part of "The Dress Outlet... Se mer
Wow, I can't believe it! The dress arrived a whole week earlier than expected, and let me tell you, it's absolutely stunning. I'm completely smitten with its elegance, adorableness, cuteness, and styl... Se mer
Företaget har svarat
I ordered a dress for a 35th company anniversary party and was SO excited to find the perfect dress. Two days later I get an email saying it is out of stock after ordering the matching shoes, purse,... Se mer
Företagsinformation
Skrivet av företaget
The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.
Kontaktuppgifter
532 E 11th Street, 90015, Los Angeles, USA
- 213-642-1003
- info@thedressoutlet.com
- thedressoutlet.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful wedding dress and lighting fast delivery
I got invited to my cousin's wedding. I was so excited hearing the news so I instantly went online to look for a wedding guest dress that would make me feel comfortable, looks good but doesn't distract from the bride and groom. Since I was so determined to find that dress and I really didn't want to spend too much money, I found the dress outlet. I saw a lot of great looking dresses for not that much money. I ended up placing an order and got it in a couple of days It was quick! I didn't actually expect that. I immediately tried the dress on and it looked like it was especially made for me! I am worried about online dresses since places like shein get the sizing very wrong. This place did disappoint

Svar från TheDressOutlet.com
Horrible
Horrible. Spent $104, got a refund for $78. Plus, paid $4.98 for return label that was not provided. Customer Service takes 8 emails back and forth to get a straight answer. They are very condescending. Will see if refund actually shows up on credit card or if I have to dispute the charge. My advice is shop elsewhere. Clothing is cheap looking. Poor fit.

Svar från TheDressOutlet.com
I had a snafu with an order-my fault-…
I had a snafu with an order-my fault- and a lovely woman from Dress Outlet called and emailed me to get it straightened out. Thank for going above and beyond!!! I will be back!

Svar från TheDressOutlet.com
AWFUL RETURN POLICY
I bought a dress and it was just not going to work out for me—the fabric was scratchy and uncomfortable, it was so big on the shoulders, hips and length, but yet I could barely zip it up in the lower back. I ordered while out of town, came home a couple weeks later, opened it up within a couple days, tried it on, realized it was not going to work. I packaged it back up and emailed the company for return information…only to be told that I had a week to return it and that window passed. That is absurd! Absolutely bonkers. I want my money back and I don’t want the dress.

Svar från TheDressOutlet.com
Best online PARTY Dresses
I stumbled upon this online shop a few weeks ago by accident, and to my surprise, a design immediately caught my attention. Initially, I had some doubts, but I couldn't resist purchasing the dress with its fancy ruffles and adorable skirt. Once I tried it on, I was delighted to discover that it was a perfect fit for me. Taking that leap of faith was truly worth it because this plus size party dress is absolutely amazing, especially for special occasions.

Svar från TheDressOutlet.com
Lightning Fast Delivery
Wow, I can't believe it! The dress arrived a whole week earlier than expected, and let me tell you, it's absolutely stunning. I'm completely smitten with its elegance, adorableness, cuteness, and stylishness. And that's not all – it's incredibly comfortable too. When I was searching for a plus-size dress for my niece's wedding, I never imagined stumbling upon such a wonderfully creative design. I am beyond thrilled with my purchase!

Svar från TheDressOutlet.com
Great experience
I had an amazing experience buying a dress from here for prom! Although I initially had some doubts about whether it would arrive on time, I was pleasantly surprised. The dress arrived in less than a week after I made the purchase, and it looked exactly like the photo!

Svar från TheDressOutlet.com
Wrong size pants received with no relief!
Update: In June, I returned the incorrect-sized pants received with the return label. It's been well over 30 days and I have to receive the replacement pants (correct size) or a store credit. 25 July 2023
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I paid for a pantsuit and received pants that were 4 sizes different.
All I want are the correct size pants or a store credit for the pants, it's that simple.
The back and forth with customer service has been exhausting with me providing them the correct customer service protocols though my teaching is now over.
Yes like others, I've ordered two dresses that weren't correctly sized and had to keep them because once received they alert you that it's a "final sale".
I've learned now what to order to assure outfits were fit.
And in the case above, I'm not even asking for a credit card refund as I am loyal customer and at least deserve store credit for the incorrect sized pants being sent.

Svar från TheDressOutlet.com
Prom 2023
Omgosh I can not rave how amazing The Dress Outlet saved prom this year! Daughter decided last minute literally four days before prom she wanted a Ballgown Dress for Prom! The Dress Outlet overnighted the dress up me! I have never had any company go out of their way like they did! I will be getting my daughter Senior Prom dress here!! I promise not last minute. Lol I’d get her Senior Homecomibg dress but our other dress we had originally will be Homecoming Dress. Anyways you guys are amazing and again
Thank you so much!!

Svar från TheDressOutlet.com
This has been honestly the best online…
This has been honestly the best online shopping experience I've had so far, and I shop online A LOT. My dress was shipped and delivered in 5 days all the way from CA to Jordan! Customer service is soooooooooo amazing! I sent them many questions and requests and they answered really quickly and made everything easier for me. On top of all that, they gave me an extra 10% for my future purchases. I am literally obsessed with The Dress Outlet. Thank you guys sooooooo much!

Svar från TheDressOutlet.com
Superb support
The support and understanding from the sales staff was amazing. We ordered 2 dresses and were concerned about delivery since these were for a cruise. The dresses arrived in plenty of time however one was ordered in the wrong size because we didn't notice it had defaulted back to a smaller size. They helped with setting up the return and shipping the proper size. Both dresses were AMAZING

Svar från TheDressOutlet.com
The dress that arrived was too small
The dress that arrived was too small. I didn't see all the reviews before I ordered. I returned and had to pay return shipping 23.00 and because I decided on a different brand of dress due to sizing was charged a 15% restocking fee to even get the other dress. They issued a store credit and because the new dress was less than the credit just had to leave the unused credit because what could I buy for 11.00 after they took out the restocking fee. Then shipping again was 8.95 and could not use the store credit to cover that so all around lost money. My advice go to a reputable site that does shipping and you can return to their store or if you return and decide on something else they don't charge some bogus restocking fee they are making a killing in the money they take from people! I will know next time to do my due dillegence.
Absolutely stunning dress!
I was so nervous to order a formal dress online,and on shorter notice than my usual planning, but Dress Outlet was super fast with shipping. I messed up and clicked on pick up,but have no fail the chat was available and a lovely agent helped correct my mistake and assured me dress would ship out the next day. Sure enough it was on it's way with tracking. The dress arrived today and it's stunning!! The quality of the dress was fabulous,the lace and shimmer it's perfect for Winter Formal.
It even had built in cups,so no need for a bra.
Sizing is accurate,my daughter is a zero and it was on the nose
She's 5'3 and weighs 94lbs. We ordered a 0.
I cannot thank Dress Outlet enough for a positive first experience. We will definitely be back for future formal dress needs.
Thank you
Great online shopping experience!
Simple checkout, my dresses were delivered promptly! My dresses were too big so I had to send them back. The exchange process was simple and surprisingly fast!
The packaging was big enough for the dresses not to get bunched up or wrinkled! I am definitely shopping the dress outlet again!
Simple ordering & checkout
Ordering and checkout were fast and very simple once I decided to order. I made a mistake and ordered the wrong dress when I needed it in a new size, and the exchange was virtually seamless, with very little to pay as far as the restocking fee and difference in price.
The dress is super ugly
The dress is super ugly, I can't send it back because you only have 5 days to return it. very bad!
The dress Outlet has great customer service
The Dress Outlet review from time to time the price on the beautiful dresses they have . The pictures are not deceiving. Respond to my inquiry. May have not been to my likeness but at least find an easy way to do it.
I bought a $300 dress for a wedding…
I bought a $300 dress for a wedding event and due to unforeseen events the wedding is no longer happening. The dress is never worn, in original packaging and tags- yet it’s a COUPLE of days past the “5 day return policy” and I think it’s utterly ridiculous to deny a return for such a short amount of return time. I didn’t know the event would be canceled and now I’m out $300 because dress outlet is a scam of a site. Buy your dress somewhere else. It’s not worth it with this site.
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