The Dog Doctors Omdömen 

289
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

These sprays only work for a couple of days this was no different . Didn’t smell as unpleasant as some but doesn’t work but is 1 of the better ones

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Increased my review to 2 stars for efficient feedback. Gave 1 star originally because bought 2 bottles of stop dog weeing one @ £24 the other @ £20 and to be totally honest it does not stop them wee... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... Se mer

Företaget har svarat

Företagsinformation

  1. Foderbutik

Skrivet av företaget

Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

289 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(289)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Excellent range of products

Excellent range of products, we purchased the Urine Stopper and Stool Eating deterrent. Definitely value for money. Fast delivery, very easy to order products, easy app to navigate. Excellent service and seller, thank you.

16 september 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you so much for your fantastic review! We’re delighted to hear you’re happy with our range of products and that you found everything easy to order and navigate. It’s great to know the Urine Stopper and Stool Eating Deterrent are proving good value too. We really appreciate your support! 🐾

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery

4 september 2025
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Svar från The Dog Doctors

Hi there, thanks for your review! We’re so glad to hear your order arrived quickly — we always do our best to get tails wagging fast. 🐾

Betygsatt 2 av 5 stjärnor

So far not positive results.…

My dogs has had either very soft or loose poo and it still scooting and licking.

1 september 2025
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thanks so much for taking the time to leave us a review. Every dog is different, and with Scoot Solution it can sometimes take up to 4 weeks (or a little longer) before you start to see results. We’d recommend keeping going with the supplement to give it the best chance to work.

If after fully trialling it you’re still not happy, don’t worry — you’re covered by our satisfaction guarantee. And of course, if you’ve got any questions along the way, just drop us a message at enquiries@thedogdoctors.co.uk
— we’re always happy to help.

Thanks again for your feedback

Betygsatt 1 av 5 stjärnor

The spray I bought to stop my dog…

The spray I bought to stop my dog peeing everywhere doesn’t work!

29 april 2025
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Svar från The Dog Doctors

Hi there, thanks for taking the time to leave your feedback. Urine Stopper must to be used generously and consistently to ensure the enzymes are broken down to help stop repeat marking. The area must be thoroughly cleaned between each use.

Please let us know if you have any questions about the product and if you have tested the product fully and wish to get a refund, please let us know by email enquiries@thedogdoctors.co.uk so we are able to start processing this for you. Thanks

Betygsatt 5 av 5 stjärnor

Scoot solution really works!

I have been using scoot solution for my cocker spaniel for some time. Weve had no more trips to the vet for anal gland treatment.

29 augusti 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you for your review :) We love hearing from our lovely customers!

Betygsatt 5 av 5 stjärnor

Brilliant product

Brilliant product, its disgusting stuff but is working

30 juli 2025
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thanks so much for taking your time to leave your review on our Anti - Chew Spray. We hope we can continue to help you pup in the future with our other products too! Thank you

Betygsatt 1 av 5 stjärnor

i do not think that this spray is…

i do not think that this spray is providing anything relevant to my dog. it does not stop him from marking.

21 juli 2025
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi, thanks for taking the time to leave your feedback. Urine Stopper must to be used generously and consistently to ensure the enzymes are broken down to help stop repeat marking. The area must be thoroughly cleaned between each use.

Please let us know if you have any questions about the product and if you have tested the product, please email enquiries@thedogdoctors.co.uk. Thanks

Betygsatt 5 av 5 stjärnor

Good firm

Good, prompt service. Immunity skin support chews purchased on behalf of a friend who's dog has skin irritation. She had been given some to try and felt they were helping, so wanted to continue the treatment.

12 juli 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you for taking the time to leave your review. We are so pleased to hear you found Immune Support to help elevate allergies . Thanks again

Betygsatt 5 av 5 stjärnor

Tummy Settler/tonic is a life saver

Tummy Settler/tonic is the best product I've used. I have a Romanian rescue who's come with a multitude of health issues, worse one is gastrointestinal.
I give him the settler when he frantically eats grass or vomits & he's right as rain half an hour after. You can literally see the discomfort leave his eyes. Nothing I've tried works as well as this brand. Long may it continue!!

14 juli 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi :) Thank you so much for leaving your review. We are so pleased you found our Tummy Settler for your rescue. We love hearing of these stories.

Betygsatt 5 av 5 stjärnor

Anti chew spray and urine stopper spray

I ordered the anti chew spray and urine stopper spray, both did an excellent job and solved the problem. The service I received was also very good.

30 april 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you for taking the time to leave your review. We love hearing from our new customers :) Thanks again

Betygsatt 5 av 5 stjärnor

Superb

Quick helpful and always a great product at a great price

21 april 2025
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Svar från The Dog Doctors

Thanks for taking the time to leave your review :) we love hearing from our lovely customers!

Betygsatt 1 av 5 stjärnor

UPDATED Caveat emptor - Let the buyer beware

Update 1st June 2025 : no update / refund from Dog doctors.
However successful Charge back from visa, full amount refunded.

Update - 7th May 2025
No resolution, no goods, no update, no refund.
Order placed and charged on 25th Feb.
At this point, I’m starting to question whether this company even exists.
A chargeback has been issued, which will result in additional fees for the merchant—likely costing them more than the original charge.


Hello Everyone,
We placed an order for several items to be delivered to Ireland on February 25th. However, nothing ever arrived. After requesting a refund, we were told the order had been "refused." This is not true— we have a CCTV system, and according to the online tracking information, it advised it was a refusal. It did not arrive to us, so how can we refuse it? Plus, why would we when we ordered it. We sought location, etc from customer service.
We suspect the package was not sent to the correct address, even though I provided the correct details, including a contact number. To be honest, the customer service team has been less than helpful, and we are now in the process of issuing a chargeback due to their failure to address the situation properly. Their response has been nothing short of incompetent.

Update 20th April 2025: Customer services were in contact to advise the above Trustpilot review was incorrect (which is untrue) and to asked if we gave the correct address. As we all know, Apple Pay has a default address for all online ordering and auto-populates the addresses. Again, the incompetent customer care is more inclined to blame the customer and find fault. Rather than investigate their end. E.g., dispatch address printed on label. Shipping company used. All shipping/scanned locations.

Message to Customer Care: Stop Digging

18 april 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you for taking the time to leave your review. We are very sorry for the experience you have had and the frustration caused. Customer service is something we pride ourselves on, we will ensure we get to the bottom of your order. Due to using a third party courier we have to wait for information from them before we are able to move forward with any refund. We are awaiting clarification from them on the 'refused' status of this order. We absolutely understand your concern and want to get to the bottom of what’s happened so you can successfully receive your products. Thanks again

Betygsatt 5 av 5 stjärnor

Happy Mummy

I love this product it works well on my dogs ,this is my second lot ,like to have some in the cupboard ready .i would say if your dog has an upset stomach try it ,

31 mars 2025
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Thanks for taking the time to leave your review about Tummy Settler. We love hearing from our customers!

Betygsatt 3 av 5 stjärnor

Coprophagia

Coprophagia
The Dog Doctors site is very useful but unfortunately the tablets recommended for my dog's coprophagia have not stopped the problem. I have been administering them for approx 10 days so hopefully there is still time as Dog Doctors say 2 weeks.

31 mars 2025
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thanks so much for taking the time to leave your review. Depending on your dogs specific situation, the chews can sometimes take up to 4 weeks to see the desired effects. Keep administering the chews with no breaks and please get back in touch if you still have not seen the desired results. Thank you

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Quick free delivery with products at competitive prices. Have already recommended to other friends with dogs.

26 mars 2025
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Svar från The Dog Doctors

Hi there, thanks so much for your review :)

Betygsatt 5 av 5 stjärnor

Coprophagia chews

My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference

Monitoring her and introducing Dog Doctors’ Coprophagia chews took a while to work.

Even better, I had a brain wave and started giving them to both dogs; whilst the pup sniffs the poop she doesn’t always eat it unless she knows I am watching and then makes it a chase game!

So overall I would say some success and worth using 💩💩

27 mars 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you so much for taking the time to leave your lovely review, it means a lot to us! We love hearing from our customers

Betygsatt 5 av 5 stjärnor

Dogs approve!

Been using the dog doctors for many years now with their huge variety of remedies. Whether it’s medicine for an upset tummy or spray to help calm them when it’s bonfire time, they have it all! I find their products to be safe, reliable and effective. I highly recommend them. Thank you dog doctors!

19 februari 2025
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Svar från The Dog Doctors

Hi there, thank you for your kind review. We're delighted to hear you’re happy with our products and customer service. We truly appreciate your support. Thanks again

Betygsatt 5 av 5 stjärnor

First class customer service

We are a repeat customer who received the wrong product due to a barcode error at the warehouse. When I emailed them to let them know ( 5pm Fri night) they sent a replacement product within 12 hours (impressive, yes). However, as they were not aware of the barcode error at that point, we received the wrong product again.

I emailed them again on a sat afternoon and they replied on a Sunday morning to apologise and ensured the correct product would be with us first thing Tuesday morning at it arrived at 09:10.

Amazing customer service, that was impressive and very responsive.

Product good as well, allergy aid keeps my dog’s allergies at bay, when all else failed.

11 mars 2025
Omdöme utan inbjudan
Logotyp för The Dog Doctors

Svar från The Dog Doctors

Hi there, thank you for taking the time to leave your review on our customer service and products :) We love hearing from our lovely customers! Thanks again

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