I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Se mer
Företaget har svarat
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Se mer
I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... Se mer
Företagsinformation
- Bänkskivor
- också i
- Järnhandel
Skrivet av företaget
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Kontaktuppgifter
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Storbritannien
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Utmärkt
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Svar från The Crock Ltd
Thank you for your kind words:)
bread bin
Item of the bread bin was ready for collection.
It was just what we wanted.
Easy transaction
11 oktober 2024
Svar från The Crock Ltd
Dear Robert
Delighted you were happy with our service and bread bin :
Svar från The Crock Ltd
Dear Deborah
Thank you for your review its very much appreciated :)
Svar från The Crock Ltd
Dear Chaz
Thank you for your order and delighted you were happy with everything :)
Order received quickly with a friendly…
Order received quickly with a friendly personal note of thanks ☺️
3 oktober 2024
Svar från The Crock Ltd
Dear Kimberley
Delighted you received your order quickly hope you enjoyed the sweeties:)
Svar från The Crock Ltd
Dear Caroline
thank you please your order arrived next day
Outstanding Customer Service
This is a truly outstanding shop. Who would ever have believed that a store of this size, stocking everything even a cordon bleu chef would require, is to be found nestling in the middle of the Cotswolds. Stow in the Wold is a remarkable little town full of independent shops attracting visitors from all over the country.
Crock offers an extra dimension ... knowledgeable staff who are attentive to the customer's needs and offering the widest possible range of products.
They also have an efficient on-line service. I required 2 kitchen craft packs of seven assorted magnetic bag clips. Some people use them as Memo holders but wait for it .... these are absolutely ideal for keeping the pages of hymn books in place for church organists and pianists who may have suffered the embarrassment of a loose page flashing by before their eyes right in the middle of playing a congregational song.
One pack Crock dispatched to an organist friend in Crieff who's absolutely thrilled to bits. The second pack was for myself but stock had run out. The shop manager Richard kept me in touch every week about the progress of the order and it finally arrived last week looking resplendent inside the bubble wrapping. He thanked me for my patience and even drew a smiley figure on the receipt. Outstanding customer service. Next time you are in Stow, I suggest you pop in and look around for yourself. You never know what you might find!
6 september 2024
Svar från The Crock Ltd
Dear William
Thank you so much for your detailed review. We are so pleased that you were delighted with our service, sorry we could not fulfil your order in one transaction but delighted Richard looked after you and you got your bag clips, theres so much you can use them for!
Thank you again and hope to see you soon
Clare :)
Svar från The Crock Ltd
thank you:)
Your customer service was absolutely…
Your customer service was absolutely first class over the telephone,and delivery and packaging was excellent
19 augusti 2024
Svar från The Crock Ltd
Dear Margaret
Thank you so much for your kind words, we try to give the best customers service and its always nice to hear that you were happy.
Thank you again
Clare
Brilliant company to purchase from
Brilliant company to purchase from. Speedy delivery, customer service is faultless and overall super impressed!
Would recommend to anyone :)
1 augusti 2024
Svar från The Crock Ltd
Thank you for taking the time to leave us such a lovely review Louise :)
Great service.fast delivery & even had…
Great service.fast delivery & even had some sweets included!
18 juli 2024
Svar från The Crock Ltd
Thank you, we all love sweeties hope you enjoyed yours;)
Svar från The Crock Ltd
Thank you:)
Good service
Items arrived promptly, well packed, and as described. Good service. Thank you.
24 juni 2024
Svar från The Crock Ltd
Thank you we try to get orders out same day, delighted you were pleased:)
Excellent service from Crocks
Excellent service from Crocks! Very quick dispatch of my order, with the item very well packaged. Plus the casserole was offered at a very competitive price. I hadn’t come across Crocks before but I wouldn’t hesitate to use them again.
13 juni 2024
Svar från The Crock Ltd
Many thanks for your kind review. We take pride in our family business that has been running for over 30 years, we welcome your custom again in the future. Enjoy the casserole! Kind regards, The Crock team.
Svar från The Crock Ltd
Thank you delighted order got to you quickly:)
Fantastic evening
Fantastic evening. Service, Food, Wine and the atmosphere in this restaurant was perfect. Highly recommend
7 maj 2024
Svar från The Crock Ltd
Dear Andy
I think you may have the wrong business we are a kitchenware shop, but delighted you had a lovely meal somewhere:)
Great transaction
Great transaction - very easy and the item arrived speedily with a nice thank you note. Would use them again.
30 april 2024
Svar från The Crock Ltd
Dear Penny
Thank you so please you would buy from us again:)
The Crock shop in Stow on the Wold
The Crock shop in Stow on the Wold is one of my favourite places to visit. Such a great selection of excellent kitchenware.
15 april 2024
Svar från The Crock Ltd
Dear John
Thank you so pleased you like our shop we really try to make it a great shopping experience:)
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