I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Se mer
Företaget har svarat
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Se mer
I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... Se mer
Företagsinformation
- Bänkskivor
- också i
- Järnhandel
Skrivet av företaget
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Kontaktuppgifter
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Storbritannien
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Utmärkt
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från The Crock Ltd
Thank you for your 5 Star review Michele
2 snack size trays in lovely pastel colours …
I ordered 2 small sized trays from The Crock. Ordering on line was easy, & I was able to choose the colours in lovely pastel shades.
Delivery was very quick, & they are just what I was looking for. They are big enough to put a cereal bowl on, or snacks for ourselves or our young grandson.
10 augusti 2025
Svar från The Crock Ltd
Thank you for your positive review, glad you were able to find what you were looking for!
Very good indeed
Very good indeed. Been rang to ask what colours etc I wanted for my order. Packed beautifully with some free sweeties. Extremely pleased with the service.
5 augusti 2025
Svar från The Crock Ltd
Thank you for the positive review Waveney, glad you're pleased with the service!
Svar från The Crock Ltd
Thank you for your positive review Marian, we pride ourselves on excellent service!
Excellent service all round from order…
Excellent service all round from order to delivery.
4 augusti 2025
Svar från The Crock Ltd
Thank you for your positive review Jane, we pride ourselves on excellent service!
Excellent service,would highly…
Excellent service,would highly recommend pleasure to deal with
23 juli 2025
Svar från The Crock Ltd
Thank you for your positive review Mr J!
Good service.
Parcel received intact and we'll packed. Staff member very helpful with my query. Happy with product and service. Highly recommend this company.
9 juni 2025
Svar från The Crock Ltd
Thank you for your positive review Angie!
Svar från The Crock Ltd
Thank you Miss Riley for the positive review, many of our mugs are fired in-store in our own kiln so we're glad you like them!
Delighted
Mine was only a small order(2 Mugs) unfortunately one of my choice was out of stock. I had a very friendly call from James asking if I would like to make another choice, I invited him to choose an alternative for me , the order arrived arrived two days later. Great service !
28 april 2025
Svar från The Crock Ltd
Hi Rita
Thank you so much for your review, no order is too small, hope your enjoying your mugs
Clare
Excellent all round
Good product. Sensibly packaged and quickly delivered. Personal service
7 april 2025
Svar från The Crock Ltd
Dear Lynfa
Thank you for your order and delighted your happy with your product
thanks again
Clare
Svar från The Crock Ltd
Dear Neil
So pleased that your were happy with your order, we try to get orders out same day
thank you again
Clare
Svar från The Crock Ltd
Dear David
Thank you for your kind review we try to get all of our orders out to our couriers on the same day.
thank you
Clare
Slightly disappointed as the mug tree…
Slightly disappointed as the mug tree was not exactly as advertised. I had ordered it to match others I own.
13 mars 2025
Svar från The Crock Ltd
Good Morning Elizabeth,
I hope you are well, Firstly once again our apologies that you are unhappy with your product.
Further to our email last week I have been in contact with Apollo directly and have been advised that the stamp you were expecting on the top of your item has been removed from the full beech range of products, so to keep cost down.
Obviously manufacturing changes like this are out of our control but we will update our images on our website for relevant products.
If you would like to return the product I am more than happy to arrange a returns label to be emailed to you?
Once again our apologies.
Kind regards
Lee
Svar från The Crock Ltd
Dear Nassimah
So pleased you got your delivery in speedy time
Thank you
Clare
Crome soap that I ordered was perfect, thrilled with my purchase
I'm completely delighted with my purchase , exactly as described and exactly what I wanted, cannot fault The Crock Ltd for speedy service and amazing packaging
28 februari 2025
Svar från The Crock Ltd
Dear Karie
Thank you for your kind words, we try to recycle as much packaging as possible and get orders out same day. We are so please that you are delighted with your product
Thanks again
Clare
I cannot praise you enough for your…
I cannot praise you enough for your excellent professional service. Thank you ! ( and thank you for the sweets too!
28 februari 2025
Svar från The Crock Ltd
Dear Mrs Jacques
We all love a sweet, thank you for your high praises this means a lot to us.
Thank you again
Clare
Good site.
Good description of the item so l bought the correct part and a quick delivery.
24 februari 2025
Svar från The Crock Ltd
Dear Anne
Delighted the description was correct for your spare part, thank you for your kind words
Clare
Svar från The Crock Ltd
Dear David
Thank you for your review, we aim to give the best service we can and get deliveries out same day if possible
thank you again
Clare
Svar från The Crock Ltd
Dear Michael
Delighted your item is fab and arrived quickly
Thank you
Clare
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