I had ordered the wrong item online & called straight away to cancel. The person I spoke to was so friendly & helpful, corrected my order which I then received within 2 days
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Such a great shop to visit, with a good online shopping selection too. Very well packaged delivery and timely too. Extremely pleased with my products and a seamless service throughout. Even receiv... Se mer
Företaget har svarat
Quickly after ordering I was informed unfortunately my item was not in stock. I was offered a similar item or a refund. This was swiftly done over the phone by a very apologetic member of the staff. I... Se mer
I visited the shop for the first time recently and purchased several items. On returning home I then ordered something else online. The order was processed immediately and arrived a few days later by... Se mer
Företagsinformation
- Bänkskivor
- också i
- Järnhandel
Skrivet av företaget
The Crock Ltd is an independant store based in the North Cotswolds, selling everything you need for your kitchen and home, from pots and pans to paintbrushes and screws.
Kontaktuppgifter
Digbeth Street, GL54 1BN, Stow-on-the-Wold, Storbritannien
- 01451870340
- crockorders@aol.com
- thecrockltd.co.uk
4,9
Utmärkt
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The place that has everything
For Stow residents, as well as those from further afield (and tourists), The Crock is an incredibly useful source for almost everything to do with houseware. Setting up house just round the corner, I'm in there four or five times a week, and the super-helpful staff always guide me to what I need. I love this place. I'd write more, but I need to pop round there now to get some keys cut...
11 oktober 2022
Omdöme utan inbjudan
Svar från The Crock Ltd
Hi Rupert. Thank you for such a kind review ! Myself and the team love seeing you and Ollie !
Many thanks,
Ella.
What a great find
What a great find! Fast delivery and nice product. Very well packed.They even included some sweets and a nice handwritten note.
Thank you x
8 september 2022
Svar från The Crock Ltd
Good afternoon Sian.
We are pleased that your mugs arrived to you safely and in good time. If there is anything else that we can help with in the future please do not hesitate to get in touch.
Warmest regards,
Ella.
I had a great experience in the Crock…
I had a great experience in the Crock Shop, made my purchase, and left Stow for Cornwall. I regretted not purchasing some aprons, emailed the store, and had them shipped to my workplace in the USA. The customer service was outstanding, communication was excellent, I am delighted. Thank you James and team!
31 augusti 2022
Svar från The Crock Ltd
Dear Mark.
Many thanks for your great review. We are so happy that your purchases arrived to your address in the States so quickly, We also loved the photo of the apron modelling ! It was a pleasure meeting you.
Kind wishes,
Ella.
Excellent prompt service
Excellent prompt service. I was contacted by the store to ask which colours I would like. Would recommend.
22 augusti 2022
Svar från The Crock Ltd
Dear Wendy.
Many thanks for taking the time to leave us such great feedback.
We are glad that you received the colours that you wanted. We always try and get in contact with our customers when there is a choice of colours or patterns etc.
Kindest regards,
Ella.
A shop with everything you require in the kitchen.
A wonderful experience shopping with this shop. Items packed beautifully and a lovely sweet note. Thank you
16 augusti 2022
Svar från The Crock Ltd
Dear Nicole.
Many thanks for your kind review. All feedback is greatly appreciated. We are over the moon that your items were packed well and that you had a good shopping experience with us !
Kindest regards,
Ella.
I bought a couple of their scourers…
I bought a couple of their scourers whilst on holiday last September and loved them! So I went on line and ordered 4 more this year…they are brilliant!
Excellent online service 😊
25 juli 2022
Svar från The Crock Ltd
Goo afternoon Mrs Hawes.
Firstly thank you for taking the time to leave us a 5 star review. Secondly, we are pleased that you love our Crock Scrubbies just as much as we do ! We have been selling them for many years now and they are absolutely fantastic. They should hopefully keep you going for another year or so. Remember when they start to ware they are great to use in pots as drainage !
We welcome your business in the future.
Many thanks,
Ella.
Prompt and excellent service.
15 juli 2022
Svar från The Crock Ltd
Dear Merleen,
Many thanks for taking time to leave us a 5 star review. We are pleased that you are happy with our service and that delivery was prompt.
Many thanks,
Ella.
Fantastic online service
Fantastic online service, very happy with the product. Excellent helpful customer service to ensure our order arrived in time. Thank you.
6 juni 2022
Svar från The Crock Ltd
Good afternoon Ryan,
Thank you for taking the time to leave such a kind review. We always try and source the best possible products to sell to our customers and your review reflects this.
I shall pass on the positive feedback about our customer service to the team.
Have a great day.
Ella.
Svar från The Crock Ltd
Dear Clare.
Thank you for taking the time to leave us such a kind review. We are pleased that you liked the note- we try and make every delivery as personal as possible.
Many thanks,
Ella.
A very good experience
The Crock Shop went above and beyond to get me the sink hole brush that I wanted. Very efficient and pleasant to deal with. It was a good experience. I would recommend them without hesitation.
16 mars 2022
Svar från The Crock Ltd
Good afternoon Simon.
We are pleased that you are happy with the purchase of your sink brush. We pride ourselves on our customer service here at The Crock and we are delighted that you had a good experience with us. Your kind feedback means a lot to myself and the whole team.
Best wishes,
Ella.
Ordered and delivered within 24 hours
Ordered and delivered within 24 hours.
Handwritten thank you note on the invoice…..a nice personal touch.
9 mars 2022
Svar från The Crock Ltd
Dear Mrs H.
We are pleased that your parcel was delivered so promptly. We always try and get any orders out to our customers as soon as possible so it is great to hear good feedback.
Warm regards,
Ella.
Very efficient
4 mars 2022
Svar från The Crock Ltd
Good afternoon Robert.
Many thanks for your review. We are glad that you have found our service efficient.
Kindest regards,
Ella.
Svar från The Crock Ltd
Good afternoon Pam,
Thank you for the review- we are pleased that your order was delivered promptly and that you are satisfied with the goods ordered.
Best wishes,
Ella.
Exceptionally pleasant and helpful…
Exceptionally pleasant and helpful staff. Excellent service. Very impressed 😀
3 februari 2022
Svar från The Crock Ltd
Good afternoon Christine,
Thank you for leaving us a review. We are pleased that you are happy with the service that our team provided. Your feedback is greatly appreciated within The Crock Team.
Kind Regards,
Ella.
Lovely friendly service
Lovely friendly service. The particular colour I wanted wasn’t available and I was phoned to chose another. Later another call said a new delivery had just arrived and would be checked for my first clour choice and sent if available.(it was). So very obliging for an item under £10. Have bookmarked the site to use again.
28 januari 2022
Svar från The Crock Ltd
Hi Julia,
Many thanks for taking the time to leave us a review. I am so glad that we managed to sort you out a green timer ! We welcome your custom again in the future.
Best wishes,
Ella.
Svar från The Crock Ltd
Good afternoon Tracy. Thank you for the 5 star review- your kind feedback is greatly appreciated !
Kind regards,
Ella.
Arrived on time and well packaged
Arrived on time and well packaged. Really pleased and will use crock again for future purchases. Thank you for the personal note and sweeties 😊
21 januari 2022
Svar från The Crock Ltd
Good afternoon Claire,
Many thanks for taking the time to leave us such a kind a review.
We pride ourselves on our packing to ensure that none of our orders arrive damaged, your feedback is greatly appreciated. We are also glad that you enjoyed the sweeties !
Warm regards,
Ella.
Lovely product
Lovely product. Really well packaged. Loved the personalised note in the package.
12 januari 2022
Svar från The Crock Ltd
Hi Sharon,
Thank you for your review. We are pleased that your product was packed sufficiently and that your appreciated the personalised note !
Kind regards,
Ella.
Excellent service
Excellent service. The service and delivery of the timer I ordered were excellent. I can highly recommend The Crock Ltd.
11 januari 2022
Svar från The Crock Ltd
Good afternoon Mrs Kemp.
Thank you for taking the time to leave us such a kind review. We are pleased that you did not have to wait long for your order and that you would recommend us to others.
Kind regards,
Ella.
Highly delighted!
10 januari 2022
Svar från The Crock Ltd
Hi Christopher, Thank you for the review !
Regards,
Ella.
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