There was an issue with a rear derailleur which, when phoned after hours (!) was quickly addressed by the business owner by sending a new derailleur free of charge with express post. That is incredibl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've only bought once through The Brig but it was an expensive component. Had a warranty issue which can be stressful however the after service at the Brig was awesome. Will definitely continue to... Se mer
Wheels are great, they can take a while and the guys are building heaps so replies can take a bit via email. If you ring them up they will answer and sort everything out right away though, so definit... Se mer
Nice to see new business models in the market in Australia. Dont be fooled by the prices this is all 100% legit. They've built me wheels. Sold me derailleurs etc. Will be back again.
Företagsinformation
Skrivet av företaget
Here at The Brig, we're on a mission to lower the cost of mountain biking. We buy parts in bulk and pass the savings on to Crew Members
Kontaktuppgifter
30/50 Meatworks Ave, 2100, Oxford Falls, Australien
- 0411588390
- team@thebrig.com.au
- thebrig.com.au
4,9
Utmärkt
370 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful set of wheels
The whole process of choosing rims, Hubs and spokes was super easy and straight forward. Building and posting was a bit slow only because they were waiting for spokes to arrive. But they did let me know. At the end of the day the wheels did arrive and are absolutely beautiful and have held up great so far. If I am ever in need of another wheelset, I will be back. The free pedals got me to pull the trigger.
24 mars 2026
Good quick service
27 mars 2026
Quick delivery and no hassles.
25 mars 2026
Excellent Service
Thank you for making my wheel rebuild easy.
Sent the hub on Monday and had the new Wingman wheel built and returned by Thursday. Amazing turn around and a very competitive price.
18 mars 2026
Excellent communication and especially…
Excellent communication and especially quick dispatch
1 mars 2026
These guys are the best
These guys are the best! Price-wise they've got the best deals going.
I had an instance where I'd bought a tyre, that had a defect upon inflating - Upon letting the team at The Brig know they'd sent me out a new one.
Can't rate them highly enough.
4 mars 2026
Best parts at the best price hands down…
Best parts at the best price hands down with no bs
24 februari 2026
SRAM Eagle GX 10-50 Cassette
Fast, accurate description, arrived in perfect condition, great price. Purchased SRAM Eagle GX 10-50 cassette. Note it is a new OEM part, not sold with box etc. Assume is a part that was intended for a complete bike. No concern for me as I don’t need another cardboard box in my life.
2 mars 2026
Excellent value very competitive stock range .
Happy with my cassette which was in workshop packaging as per my enquiry , good communication and service from retailer , very competitive pricing, fast delivery.
23 februari 2026
Awesome 🤩 great price
1 mars 2026
Did the job as advertised
Did the job as advertised and less expensive for the same part than elsewhere.
27 februari 2026
Product delivered promptly as described…
Product delivered promptly as described and price was sharp. What more could you ask for?
23 februari 2026
Prompt delivery
I received my order the same week. Very quick turnaround from purchase to delivery. Thanks
24 februari 2026
Ive bought multiple wheelsets of the…
Ive bought multiple wheelsets of the brig and various parts and the service is fast, competitively priced and their quality is right up there.
I will continue to use the Brig in the future.
24 februari 2026
Very impressive
Very, very happy with my new wheel set and just as happy with the price tag. Got a little freaked out at first and thought it could be a scam but it couldn’t be any further from the truth. I’m very thankful for their pricing making it obtainable for people on a budget to get themselves some high quality product. They’ve brought a lot of happiness to this customer and I’d be more than happy to use this business again.
29 januari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.