Happy to take your money (and offer no discount because of their monopoly of Pinarello in the UK) but when things go wrong the excuses starts. Bad experience, very disappointed. Bike went back twice f... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The bike I ordered was built the day I collected it and the set-up of the gears meant I didn't get the sprockets at each end of the cassette. It seemed that although I ordered the bike on the Saturday... Se mer
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be tol... Se mer
Order sent from Cape Town South Africa for delivery at hotel in London where I was staying. Order not received and on telephonic follow up I was told the order was on hold as possible fraud! The money... Se mer
1,7
Mycket dålig
251 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
can't fault you
can't fault you, speedy delivery and got exactly what I ordered
16 maj 2019
Omdöme utan inbjudan
very efficient and helpful
14 maj 2019
Omdöme utan inbjudan
All good and met expectation
All good, product and service met expectation, back on the road cycling again.
3 maj 2019
Omdöme utan inbjudan
Always a pleasure buying from here
Always a pleasure buying from here, you get what you want and in good time
17 april 2019
Omdöme utan inbjudan
Ver y good productos.
6 april 2019
Omdöme utan inbjudan
Giordana target bib shorts
Great quality ordered a large size but these only just fit
Maybe I should have ordered XL all my other bib shorts are a large and fit well so I though it would be ok
3 mars 2019
Omdöme utan inbjudan
I bought rudyproject sunglusses.
I bought rudyproject sunglusses.
It came on time to my address. I follow it all the way.
Thank you
Lior
18 februari 2019
Omdöme utan inbjudan
Kept me in the loop every step of the…
Kept me in the loop every step of the way. Even phoned me to make sure someone would be home to receive the wheel on the delivery day. Highly recommended thank you.
12 februari 2019
Omdöme utan inbjudan
Good service with prompt delivery....
11 februari 2019
Omdöme utan inbjudan
Great product and service (go a size larger than normal on the shorts though!)
Product ordered came up too small, but Thebikerooms provided a super easy and quick return and exchange, and the new size shorts are awesome!
5 februari 2019
Omdöme utan inbjudan
Fast delivery and a great price
Fast delivery and a great price. I will definitely use again
3 februari 2019
Omdöme utan inbjudan
Ordered gloves for a gift
Ordered gloves for a gift. Goods received very quickly, all in good order and product very good
11 januari 2019
Omdöme utan inbjudan
My problem is notwithstanding the…
My problem is notwithstanding the service, rather who are thebikerooms?(tbr)
I wanted to order an extra item recently and contacted the number I thought was tar, i.e. the Swindon shop I've dealt with in the past.
I'm told that this is now Pinarello UK, with no connection to tbr. This is odd as tar appear to be part of Yellow, who import Pinarellos into the UK.
What is also confusing is the emails I get from tar quote the number I tried to the Swindon shop.
Confused!?!
9 januari 2019
Omdöme utan inbjudan
Svar från Thebikerooms
Hi Alan,
I’m very sorry for the confusion.
The Bike Rooms stores in Swindon, Manchester and London were recently taken over by Pinarello and are now part of Cicli Pinarello (UK) Limited, which is a subsidiary of Pinarello Italy.
We are in the process of re-branding our stores. London is complete, Manchester is undergoing changes now with Swindon soon to follow. We are also in the process of changing the email addresses of all staff within the stores.
Yellow Ltd & The Bike Rooms website are no longer associated with Pinarello.
If you wish to contact the stores the phone numbers remain the same.
Kind Regards,
Margaret Herety
Retail Sales Co-ordinator
Cicli Pinarello (UK) Limited
Wow! Thanks!
I ordered a pair of last season's shorts at a heavy discount. They ran out of stock and sent me a pair of this season's shorts with the same discount and a nice little note to explain.Wow! Thanks guys!
18 augusti 2018
Omdöme utan inbjudan
A Frustrating & Unhappy Experience
After an initially good experience at the Manchester branch I ordered a Dogma K10DSS in October with a delivery date of March. At the end of March having not heard anything I chased delivery to be told that The Bike Rooms werbeing bought by Pinarello and all deliveries were delayed. After a further two weeks I still had not heard anything and rang the store. I was then told that the frame was on a delivery due later that week. The following week I received an email saying that the frame wasn’t on the delivery. There was no explanation and no promised delivery date. I sent a reply and have not had an answer in nearly a week. An extremely frustrating experience given the lack of communication and definite information.
4 maj 2018
Omdöme utan inbjudan
Online experience better than in-store.
Online experience better than in-store.
Quick and efficient matching Assos outlet on pricing.
Bonka gloves fantastic at half retail price.
20 december 2017
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.