1 star is 1 too many! AVOID AVOID AVOID
Mutesnore advertise an item like no other, if you’ve tried them all, this one will work etc.. etc..
LIES. Absolute lies. The item they send is literally the same item I had previously purchased from Amazon for £3.99, including the exact same packaging, they couldn’t even be bothered to disguise it. BUT Mutesnore charge you £29.99 for the privilege. Fear not of course, you have the safety of 60 day money back guarantee…. Or do you? So my first email was ignored completely, I waited a week and resent it. This time I was told I could have a FULL refund (bearing in mind I paid £29.99) however I would have to pay a fee of £10 to return it. Or I could keep the item and have a refund of £20.
So neither option, returned the full £29.99 that I paid, thus rendering their money back guarantee complete and utter nonsense .
When questioned regarding this, I was told I could not return the item myself and given some excuses of having to use their returns process and tracking which cost £10 as opposed to the £2.70 Royal Mail required to send it back as the parcel is tiny.
Further emails equated to me being told I would get the FULL £29.99 back, however when the refund came through it was not the full amount, apparently they had just copied the wrong amount into the email they sent.
So lo and behold this company cannot do a thing right, except lie and rip people off. They do that very well.








