"I recently booked my travel arrangements through this agency, and Mr Waseem provided outstanding support from start to finish. He was extremely patient, explained all the ticket options clearly, help... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got assisted with one of the staff named Miss Rebecca for flight booking, check-in and even seat selection. She helped me a lot during my booking and other procedures. Hope to book my flights again wi... Se mer
Företaget har svarat
Even though I initially booked the tickets for much lower price there was some mixup with the price shown in the website. Neo helped me out to book tickets afterwards. And Emily followed up afterward... Se mer
I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... Se mer
Företaget har svarat
4,2
Bra
132 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Excellent prices
MR Neo Excellent prices, simple booking process, and great support. Will definitely use again!
18 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Very cooperative staff
Very cooperative staff
Catrin deal with me today witch was good 👍 experience
18 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily was great she helped me with my flight within a few minutes I was happy.
Emily was great she hel
18 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Amazing customer service and great…
Amazing customer service and great staff they are all very helpful and polite.
Especially thanks from
Mr Sam , Zoya and the rest of team
17 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Amazing service
Amazing service, very patient and helpful staff
Especially thanks from
Mr Sam and Zoya and the rest of team
17 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Scammers avoid
Scammers avoid at any cost
My experience with Best Ticket Fares has been extremely disappointing. I found this company after being redirected through JetCost, so I expected I was dealing with a trustworthy travel provider.
After cancelling my booking, I was promised a refund within the stated timeframe, but I still have not received my money. Every time I contact customer service, I speak to a different person and receive a different explanation. I have been repeatedly told the refund will be processed within 24–48 hours, but those promises have not been honoured. Instead of receiving my refund, I keep getting delays and conflicting information.
I am also disappointed that I was redirected to this company through JetCost, as this experience has been very frustrating and stressful.
Based on my personal experience, I cannot recommend Best Ticket Fares. If you are considering booking through JetCost, I would encourage you to research the travel company carefully before making any payment and keep records of all communications.
27 juni 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Musa,
We sincerely apologize for the frustration and inconvenience you experienced. We understand how stressful this situation has been, particularly when you were expecting confirmed tickets for your travel.
We would like to clarify that the fare selected for your booking was a promotional fare. As outlined during the booking process and in our Terms & Conditions, promotional fares remain subject to availability until the ticket is issued and require confirmation from our consolidator before ticketing can be completed.
Unfortunately, by the time your booking reached the ticketing stage, the promotional fare was no longer available. We understand this outcome was disappointing and appreciate that the delays and repeated updates added to your frustration. We regret that we were unable to provide a clearer resolution sooner.
We would also like to inform you that your full refund has already been processed. Depending on your bank or payment provider, it may take a few business days for the refunded amount to reflect in your account.
Please accept our sincere apologies for the inconvenience caused. We value your feedback, as it helps us identify areas where we need to improve our communication and service.
If you have any further questions, please do not hesitate to contact us.
Kind regards,
Customer Support Team
Hazel has been extremely helpful and…
Hazel has been extremely helpful and very professional. Really love this company. Great prices and even greater services ...helped me with checking in. Clear in communication 5 star service for a 5 star company 👌 ✨️ 🌟 🌟 🌟 🌟 🌟
15 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
I would like to say that Ayesha she's…
I would like to say that Ayesha she's great help and really took her time
14 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Thank you very much to Neha
Thank you very much to Neha. She was very kind and patient with us and we appreciate her service
Thank you
14 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Hazel put me at ease
Hazel put me at ease, explained what she was doing to help us have a stress free flight. Her team will call me tomorrow to check us in and sort our boarding passes. This was unexpected, and a very pleasant surprise. Excellent service by Hazel. Thank you. 🤩
14 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Ria was very kind and supportive to…
Ria was very kind and supportive to helping us with our tickets.
Thank you very much
14 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Thank you Emily for a prompt service.
Thank you Emily for a prompt service.
14 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Emily was a great person she helped me…
Emily was a great person she helped me rlly fast with my tickets . Kind and respectful.
14 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Don't trust this company
Don't trust this company, they're scammers. I bought tickets twice through JetCost, and both times they stalled me and took my money. Don't believe them; they'll keep you waiting for two days to sell you a higher price, then call you two days later saying the tickets aren't available. They are fraudsters
14 juli 2026
Omdöme utan inbjudan
Mr nio was fantastic help
13 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Good customer services but poor booking process
Good customer services. I have to be honest that the ticket booking is more expensive than what I expected because I had to pay more to upgrade to get the seats. So, I am not happy on this point.
12 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Agent Emily very helpful only problem…
Agent Emily very helpful only problem was late check-in didn’t allow me to get seats that I wanted.
11 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Paid reviews don't trust on them they…
Paid reviews don't trust on them they all are scammers
19 juni 2026
Omdöme utan inbjudan
I would appreciate Rebbeca with the…
I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked empathy. And I decided to proceed with cancellation. Then Rebecca called me made the situation ease for all of us . I believe the management need to set Rebecca as a good example how she lets the reviews for their agency turn from negative to positive . She did her job brilliantly and went way further . I appreciate her willingness to make an effort . All the best Rebecca few people like her carry the reputation of the company on their shoulders . My refund was processed and I am hoping to receive my money soon
8 juli 2026
Omdöme utan inbjudan
Svar från Thebestticketfares
Dear Passenger,
Thank you for your positive feedback and for taking the time to post it!
We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.
Best Regards,
Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.