I was invited to write a review by AA. I wasn’t able to see my documents and Chat wasn’t helpful. I had a lovely reply advising me to delete cache, cookies and browsing history and try a different br... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I was invited to write a review by AA. I wasn’t able to see my documents and Chat wasn’t helpful. I had a lovely reply advising me to delete cache, cookies and browsing history and try a different br... Se mer
Företaget har svarat
Arranged Buildings & Contents Insurance after unacceptable renewal quote from existing insurer. Loved, loved, loved that I could call and chat with a real human who listened and advised that inco... Se mer
My new car insurance purchase online went smoothly except my credit card was blocked for some security issues but the bank rapidly sorted that one out too. Happy with mt AA quote and new insurance an... Se mer
Företaget har svarat
Sarah was very personable and patient and helped us finalise our new Car Insurance with the A A. The total saving like for like was over £180 compared to our previous broker led provider so needless t... Se mer
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Maximum cover at a low price, easy to understand. No small print to read through, all detail was "up front"
Excellent company, tried getting insurance for my brand new car- a lot of companies wouldn't insure because the plate wasn't registered yet, but AA gave a uk based phone number to call, and the advisor was lovely, no fuss, no problems, all sorted within minutes (and at a very competitive price).
Competitive pricing and realy easy to cpmplete the application.l havent used AA before for car insurance ,so will see how everything goes in the future before making any more comments.
I spoke to Chloe who was brilliant. Informative and very efficient at her job with a lovely temperament and very pleasant to speak to. Good price for my car insurance. It was worth waitin 42 minutes?!? To speak to Chloe and sort my car insurance out.
Completely incompetent travel insurance company. You have to wait a very long time to speak to an agent, and during the process they sometimes hang up on you. They send us to a specific hospital, only for the hospital to refuse to treat us because they are missing a document. We call the insurance company again and, after another very long wait to speak to an agent, we are told that they need the medical report first. This is a vicious circle with no solution in sight.
There are much more competent travel insurance companies out there. Do not buy this insurance.

Svar från The AA Insurance
Call centre was very helpful and quickly sorted out the car insurance I required.
Price was very competative.
Arranged Buildings & Contents Insurance after unacceptable renewal quote from existing insurer.
Loved, loved, loved that I could call and chat with a real human who listened and advised that inconsistency on some answers we had provided to comparison sites was affecting quotes given. The AA agent tailored a new policy to our needs …..
and saved us money :)
Well done AA !
To be honest my experience with AA is very good.

Svar från The AA Insurance
Don’t claim your car insurance with these cowboys there is no loyalty from them. Someone sprayed paint on my car,entirely someone else’s fault. I claimed my insurance to have it sorted and paid a £200 excess to the garage for the repair. I had a renewal quote from the AA for £46pm,after the insurance claim I received a new renewal quote of £106! So all in all,if I was to go with this new quote it would be an extra £720 per year plus the £200 excess which is an extra £920! Why bother even having insurance when they shaft you anyway. I have been quoted £65pm from another company and will be changing insurers at the end of the month. Goodbye AA

Svar från The AA Insurance
Forms were easy to complete and the website is easy to follow.
The price was very reasonable.

Svar från The AA Insurance
I received email quoting £520 for the year. When I went online I got a higher level of cover for £370. I don’t appreciate being treated as a fool.
I’ve had a corporate response from AA saying that it’s dependent on many factors. Given that I used the same data, I struggle to understand the £150 difference in price. Especially since the lower quote I went with was from … wait for it … the AA!

Svar från The AA Insurance
Couldn't complete application via ComparetheMarket. com/which? due to new car registration. However call handler sorted and so glad it was a UK based call centre so no need to spell basic info like name!
System easy to negotiate and use. Competitive pricing
Booking house and contents insurance with AA was straightforward at first until we came to the payment when we could not find any numbers, and there was no response when we tried to get confirmation on the phone. In retrospect, the system at this stage was very slow so we presumed that it was not working and started all over again. It finally did work so we were left with 6 sets of numbers to use retrospectively. Therefore our complaint was the slowness towards the end of arranging our insurance cover. This delay led to us spending more than one hour on trying to arrange cover with AA.

Svar från The AA Insurance
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.