The AA Insurance Omdömen 

47 949
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was invited to write a review by AA. I wasn’t able to see my documents and Chat wasn’t helpful. I had a lovely reply advising me to delete cache, cookies and browsing history and try a different br... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Arranged Buildings & Contents Insurance after unacceptable renewal quote from existing insurer. Loved, loved, loved that I could call and chat with a real human who listened and advised that inco... Se mer

Betygsatt 5 av 5 stjärnor

My new car insurance purchase online went smoothly except my credit card was blocked for some security issues but the bank rapidly sorted that one out too. Happy with mt AA quote and new insurance an... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Sarah was very personable and patient and helped us finalise our new Car Insurance with the A A. The total saving like for like was over £180 compared to our previous broker led provider so needless t... Se mer

Företagsinformation

  1. Försäkringsbolag
  2. Bilförsäkringsbolag
  3. Hemförsäkringsbolag

Skrivet av företaget

The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

48 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(47 949)

12 712 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company, tried getting insurance for my brand new car- a lot of companies wouldn't insure because the plate wasn't registered yet, but AA gave a uk based phone number to call, and the advisor was lovely, no fuss, no problems, all sorted within minutes (and at a very competitive price).

13 september 2026
Betygsatt 5 av 5 stjärnor

Cost

I was really impressed with the cist if this policy,

18 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

We're pleased we could be competitive for you, Ralph. Thanks for leaving a review.

Betygsatt 5 av 5 stjärnor

I spoke to Chloe who was brilliant

I spoke to Chloe who was brilliant. Informative and very efficient at her job with a lovely temperament and very pleasant to speak to. Good price for my car insurance. It was worth waitin 42 minutes?!? To speak to Chloe and sort my car insurance out.

18 september 2026
Betygsatt 1 av 5 stjärnor

Completely incompetent travel insurance…

Completely incompetent travel insurance company. You have to wait a very long time to speak to an agent, and during the process they sometimes hang up on you. They send us to a specific hospital, only for the hospital to refuse to treat us because they are missing a document. We call the insurance company again and, after another very long wait to speak to an agent, we are told that they need the medical report first. This is a vicious circle with no solution in sight.

There are much more competent travel insurance companies out there. Do not buy this insurance.

21 september 2026
Omdöme utan inbjudan
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi there, we're sorry to see this and hope everyone is OK. Please keep in touch with the team directly regarding your claim, as they'll be best placed to assist and provide updates. We hope everything is resolved soon.

Betygsatt 5 av 5 stjärnor

Arranged Buildings & Contents Insurance…

Arranged Buildings & Contents Insurance after unacceptable renewal quote from existing insurer.
Loved, loved, loved that I could call and chat with a real human who listened and advised that inconsistency on some answers we had provided to comparison sites was affecting quotes given. The AA agent tailored a new policy to our needs …..
and saved us money :)
Well done AA !

18 september 2026
Betygsatt 1 av 5 stjärnor

Don’t claim your car insurance with…

Don’t claim your car insurance with these cowboys there is no loyalty from them. Someone sprayed paint on my car,entirely someone else’s fault. I claimed my insurance to have it sorted and paid a £200 excess to the garage for the repair. I had a renewal quote from the AA for £46pm,after the insurance claim I received a new renewal quote of £106! So all in all,if I was to go with this new quote it would be an extra £720 per year plus the £200 excess which is an extra £920! Why bother even having insurance when they shaft you anyway. I have been quoted £65pm from another company and will be changing insurers at the end of the month. Goodbye AA

21 september 2026
Omdöme utan inbjudan
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi Kev, we're sorry you've been left to feel this way. When a quote is calculated, there are many factors that are considered. If you'd like to discuss your renewal in more detail, please contact the team via live chat or by calling.

Betygsatt 4 av 5 stjärnor

Car Insurance

Forms were easy to complete and the website is easy to follow.
The price was very reasonable.

21 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

Thanks for your feedback, Ann. We're pleased to see you managed to get everything easily arranged.

Betygsatt 3 av 5 stjärnor

RIP off initial quote.

I received email quoting £520 for the year. When I went online I got a higher level of cover for £370. I don’t appreciate being treated as a fool.

I’ve had a corporate response from AA saying that it’s dependent on many factors. Given that I used the same data, I struggle to understand the £150 difference in price. Especially since the lower quote I went with was from … wait for it … the AA!

21 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi Steve, we're sorry you've been left to feel this way. Quotes are based on the information provided and a number of factors are taken into account when they're calculated. We hope everything managed to get sorted.

Betygsatt 2 av 5 stjärnor

Booking house and contents insurance…

Booking house and contents insurance with AA was straightforward at first until we came to the payment when we could not find any numbers, and there was no response when we tried to get confirmation on the phone. In retrospect, the system at this stage was very slow so we presumed that it was not working and started all over again. It finally did work so we were left with 6 sets of numbers to use retrospectively. Therefore our complaint was the slowness towards the end of arranging our insurance cover. This delay led to us spending more than one hour on trying to arrange cover with AA.

19 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi Mary, we're sorry to see this and appreciate your feedback. We hope everything was sorted successfully in the end. If you still need any assistance, our contact details are available on the website and you can also chat with us online.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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