Filled in the online accident report form. Within half an hour they rang, chap called Jonny was very helpful and found a local garage for the repair. Explained everthing i need to do to me. Much less... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had found an excellent quote online but wanted to ensure that I could also get a paper copy of my car insurance once taken out. I am not too technical so like to have a paper copy as well. I tel... Se mer
Only the second time in my driving life have I ever called out a recovery service. We called out the AA using their app, which was easy to follow and straightforward even for me. I was given an estima... Se mer
I spent quite a bit of time on price comparison sites and there was a quote from another company that interested me. However, the quotation went up by £20 for no apparent reason just before the momen... Se mer
Företagsinformation
Skrivet av företaget
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Kontaktuppgifter
Storbritannien
- theaa.com/insurance
4,6
Utmärkt
45 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AA always seem to come through for you…
AA always seem to come through for you when required/needed, to pull you out a hole! Caused by other so-called top companies, Through no fault of your own! A...a!!!
Great service, great staff.
Always worth paying a little extra...
22 juli 2026
Svar från The AA Insurance
We're over the moon that you can rely on us, Brian 😊.
I just hope your car insurance is…
I just hope your car insurance is better than your breakdown insurance over 8 hours that stuck on the side of the road and still never got took home after sort out alternative recovery to get home ourselves was not happy to be honest I don't know why I am still paying for AA breakdown cover
11 juli 2026
The overall price was what drew my…it
The overall price was what caught my eye first , then when I checked to see what was covered compared to my old insurance cover I was pleasantly surprised.
4 juli 2026
Easy to use via go compare site
22 juli 2026
Unsatisfactory
Just bought policy two days ago via Internet. Couldn't check anything on the app as it's only for breakdown. Very confu. Rang AA. Very long wait - 25 minutes. Eventually spoke to a person who said the insurance information would have to be amalgamated with the other before I could see policy details- 4 to 5 days. Useless. Asked about Insurance Certificate but you don't provide a paper copy. She sent one via email but I can't print it. On the whole Very unsatisfactory event
22 juli 2026
Svar från The AA Insurance
Hey Alan, it can take a few days for your Breakdown cover to appear in your online account after taking out your Insurance. When you purchased the cover, you would have been given the option to receive your documents either by email or by post.
If you need a printed copy, you could use a library, print shop, or ask a friend or family member to print it for you. If you need any further help, please feel free to get in touch.
Prompt service from a real person not a…
Prompt service from a real person not a robot. Helpful and polite.
22 juli 2026
I havnt yet used your services
I havnt yet used your services, and as insurance i hope i dont have to! I i have to, I will then make my 4 star rating into 5 (or otherwise!)
11 juli 2026
Svar från The AA Insurance
We appreciate your honest feedback and understand your sentiment. We hope you never need our services, but we are here if you do.
Much cheaper
A way much cheaper quote that we had already been quoted from another company. Definitely worth shopping around :)
22 juli 2026
the ease of joining
22 juli 2026
Svar från The AA Insurance
We're delighted with your fab feedback 💛.
Exceptional service when I phoned them…
Exceptional service when I phoned them with a query when completing online application form. John from Newcastle Home insurance office extremely helpful and went through line- by -line of my application . Good price and good Platinum coverage , good interested staff member , could not ask for more!
22 juli 2026
Easy to use website
17 juli 2026
Buying the policy was easy but I…
Buying the policy was easy but I couldn't create an app as I already had an aa breakdown app through my bank account. My phone wouldn't allow 2 apps even with separate email accounts.
22 juli 2026
Svar från The AA Insurance
Hi there, if your Breakdown cover is provided through your bank, you’ll need two separate online accounts, one for your Breakdown cover and one for your Insurance.
You can only have one version of the AA app on your phone, so to view each account you’d need to log in and out using the relevant account details. If you need any help with this, please just get in touch and we’ll be happy to help.
Good value car insurance.
Filling in the application was simple and straightforward.Very competitive car insurance.
22 juli 2026
Was talked through everything
Was talked through everything, the person I spoke to was very helpful.
22 juli 2026
straightforward so far
5 juli 2026
A COMPETITIVE QUOTE FROM THE AA
I used Compare the Market to search for my house insurance quotes. The AA was not the absolute cheapest but the first from a reputable company I recognised. It also found it's application format to be logically presented and easy to complete. The ultimate test however will be if I ever have to make a claim. Hopefully not!
21 juli 2026
Svar från The AA Insurance
Awesome to hear 😀.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.