Filled in the online accident report form. Within half an hour they rang, chap called Jonny was very helpful and found a local garage for the repair. Explained everthing i need to do to me. Much less... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Filled in the online accident report form. Within half an hour they rang, chap called Jonny was very helpful and found a local garage for the repair. Explained everthing i need to do to me. Much less... Se mer
Företaget har svarat
I had found an excellent quote online but wanted to ensure that I could also get a paper copy of my car insurance once taken out. I am not too technical so like to have a paper copy as well. I tel... Se mer
Only the second time in my driving life have I ever called out a recovery service. We called out the AA using their app, which was easy to follow and straightforward even for me. I was given an estima... Se mer
The AA is only partially able to provide the insurance which I need because of its xenophobic policies. That other insurers have adopted similar policies is neither a good reason or relevant. I wish t... Se mer
Företaget har svarat
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I havnt yet used your services, and as insurance i hope i dont have to! I i have to, I will then make my 4 star rating into 5 (or otherwise!)

Svar från The AA Insurance
A way much cheaper quote that we had already been quoted from another company. Definitely worth shopping around :)
Exceptional service when I phoned them with a query when completing online application form. John from Newcastle Home insurance office extremely helpful and went through line- by -line of my application . Good price and good Platinum coverage , good interested staff member , could not ask for more!
Buying the policy was easy but I couldn't create an app as I already had an aa breakdown app through my bank account. My phone wouldn't allow 2 apps even with separate email accounts.

Svar från The AA Insurance
Filling in the application was simple and straightforward.Very competitive car insurance.
Was talked through everything, the person I spoke to was very helpful.
I used Compare the Market to search for my house insurance quotes. The AA was not the absolute cheapest but the first from a reputable company I recognised. It also found it's application format to be logically presented and easy to complete. The ultimate test however will be if I ever have to make a claim. Hopefully not!

Svar från The AA Insurance
Extremely helpful telephone assistance to ensure we were opting for the right cover.
I have had an appalling experience with the breakdown cover this evening.
I broke down and called for help around 5:30. Original estimate was 6:30 but ended up around 7:40.
The gentleman who came was unable to diagnose anything as his machine was incompatible with our vehicle. I was then left to wait for a recovery vehicle.
I was originally told it would be 9:10 which then extended to 11:40.
I understand that I was not in a dangerous road space but I am a woman on my own left on the roadside.
The gentleman I spoke to on the phone was very unapologetic and unhelpful. Very poor service all round.
I don't appreciate being told 6 hours is "actually really good" at 9 at night while it's getting dark.

Svar från The AA Insurance
I had found an excellent quote online but wanted to ensure that I could also get a paper copy of my car insurance once taken out.
I am not too technical so like to have a paper copy as well.
I telephoned customer services and spoke to Gareth who was extremely knowledgeable and helpful and easily arranged my policy.
efficient service, competitive rates, trusted supplier, breakdown cover
Only the second time in my driving life have I ever called out a recovery service. We called out the AA using their app, which was easy to follow and straightforward even for me. I was given an estimated arrival time, via a message which I was sceptical about. I shouldn’t have worried, the van appeared within the hour. The technician was exceptionally friendly, polite and knowledgeable. He was able to fix the problem, which I was so grateful for. I can’t thank the technician enough and the service provided by the AA. Please keep up the excellent customer service.
Actually A were the only ones to take the application, despite USwitch & Confused offering copious offers promising amazing deals, what a crock. So we’ll done AA, and thank you.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.