The AA Insurance Omdömen 

46 832
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I prefer to deal with an insurer that is well known to me but of course I have to consider the cost also. I used a price comparison site to discover that the AA offered a choice of silver, gold or pla... Se mer

Betygsatt 5 av 5 stjärnor

Well it’s started with “Go Compare” web site that offered much.. AA stood out because they offered a range of car insurance to suit customers.. in these days where loyalty to customers and customer lo... Se mer

Betygsatt 5 av 5 stjärnor

Purchase made via MoneySuperMarket comparison site. The policy offered accident cover for roughly same price as some that didn’t. Also confirmed home and away coverage for a specific item which oth... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchased through Money Supermarket.com I went out to quotation on my annual home insurance after a substantially more expensive renewal quote from my existing insurers. (Always the way). AA came ou... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsbolag
  2. Bilförsäkringsbolag
  3. Hemförsäkringsbolag

Skrivet av företaget

The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

47 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(46 832)

11 573 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Rather breakdown in the Sahara than join this lot!

Offered free 12 months break down cover if I renewed my car insurance which they increased by £100.
Given the AA should be a trusted company I renewed .
I was informed then I had to wait 14 days to claim my free breakdown cover.
Attempting to then claim said breakdown cover was a complete farce & obviously a process devised to ensure your free cover didn’t happen!
I rang AA insurance & was told I needed to contact AA breakdown which did & was informed I had to ring AA insurance!
You see where I’m going now don’t you!
They will do anything to ensure you do NOT get free breakdown cover & they will ensure confusion rules when attempting to.
I will not be renewing that is guaranteed & they can shove there “free” anything where the sun don’t shine.

18 augusti 2026
Omdöme utan inbjudan
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi, we're sorry to hear this about your Breakdown cover add-on. If you've broken down, you would normally be able to contact our Emergency Breakdown team for assistance. We hope you've since been able to get in touch so this can be looked into, and that everything has now been sorted for you.

Betygsatt 1 av 5 stjärnor

What a rip off!

What a rip off!! Unfortunately Ageas are no longer doing van insurance so had the mis pleasure of these con merchants taking over and providing a eye water renewal price.

AA also known as Absolutely Awful think jacking the price by at least 30% more they can rip another customer off hoping it would renew without me looking.

Thought I would go on livechat to cancel.. Try getting passed the absolutely awful not fit for purpose Ai no thanks if I want to talk to a robot I will buy one, so of course mean you have to call.. Of course there was a long wait as nobody can deal with the awful Ai so had to wait nearly an hour to get through on the phone to cancel the rip off renewal, Just for context I have got quotes half the price so Aa are double for less such as no break down cover in the policy and yet have the cheek to say not all policies are the same as you wait an hour on the phone making out there's are good , The policy offered is such a basic policy for a double over inflated price.. I will give it a miss thanks.

I wouldn't touch an anything with AA attached to it anyway even if it was the lowest price ever which will never happen as there well known for being a rip off what ever they put there name to not to mention poor quality of product or service only a fool with more money than sense would use them

1 september 2026
Omdöme utan inbjudan
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi James, we're sorry we couldn't be more competitive with your renewal this year. We appreciate you taking the time to get in touch and hope you've found cover that's right for your needs.

Betygsatt 4 av 5 stjärnor

Quick

Quick, simple and efficient

2 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

Just what we love to hear 💛.

Betygsatt 3 av 5 stjärnor

Difficulties making online payment

When I got to the payment page, I had to go onto my bank app to authorise payment, once authorised I went back onto your site, however, every time I got to this stage, your page kept reverting back to the initial page.
In the end, I contacted you by phone + made my payment this way instead

2 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi Elizabeth, it sounds as though the payment page may have timed out while you were authorising the payment. We're pleased to hear that everything has now been sorted.

Betygsatt 5 av 5 stjärnor

Straightforward purchase. …

Purchase made via MoneySuperMarket comparison site.
The policy offered accident cover for roughly same price as some that didn’t. Also confirmed home and away coverage for a specific item which other companies did not refer to.
Quite a straightforward experience to purchase which was allowed well in advance of start date.

2 september 2026
Logotyp för The AA Insurance

Svar från The AA Insurance

We're so pleased to hear about your positive experience finding suitable cover through our platform, especially with the home and away coverage. We appreciate you choosing us!

Betygsatt 1 av 5 stjärnor

Had car insurance renewal price and so…

Had car insurance renewal price and so shocked they have doubled the price, nothing has changed, clear licences, same car, no claims got full no claims as well. Everything the same other than the car a year older from last year. They wanted £1200 !, Called them up and did a live chat and no explanation other than it's what their system comes up with. So PLEASE do check your renewals when they come through, I have now managed to get a good reputable car insurance price for £700 less than what they wanted to charge, even cheaper than it was with them this last year. The compare sites I used, none of them had a quote as high as AA, please be careful

2 september 2026
Omdöme utan inbjudan
Logotyp för The AA Insurance

Svar från The AA Insurance

Hi Diane, we're sorry we weren't as competitive for you this year and hope we can help again in the future.

Betygsatt 5 av 5 stjärnor

Car insurance

The whole process of buying my car insurance online was very easy to do.
I also had the option to talk to a customer service person if I needed to.

2 september 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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