I came across this brilliant Uk company while doing work for charity Shade hut kindly sponsor us now annually I have also bought 3 pairs of sunglasses for myself through finding this company ,... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
All the frames are excellent. The last two I bought, especially the Preme Azure Blue are amazing. My previous order was damaged a little by Royal Mail. They also have awesome offers so you can get... Se mer
Best customer service I’ve come across for a while, Royal Mail messed up on there end with delivery which was out of shade huts control, as a sorry they sent me out a free leather case without me even... Se mer
Updated Review - My 4 emails requesting return / refund on shades went unanswered until I 1-star'd them on social media. I was then contacted by Amy on Customer Service who explained they'd had emai... Se mer
Företagsinformation
Skrivet av företaget
Established in 2018, located in London. We are dedicated to providing you only the best quality sunglasses in the industry. Our collections go through tough selection before they reach our store.
Kontaktuppgifter
Storbritannien
- the-shade-hut.com
4,8
Utmärkt
200 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I purchased a pair of ibiza sunglasses…
I purchased a pair of ibiza sunglasses from the shade hut on wednesday 21/09/22 around 10am and included a message that i was travelling late saturday 24/09/22 and must have them by then and willing to pay for next day delivery. Even though they promise delivery in 1 to 3 days and same day dispatch. A day later my order was still not dispatched so i send a second message. Third day the same i sent third message and second email 5 in total. Not one single reply. Today 25/09/22 am abroad still no dispatch and no answer to my email and messages. The are the opposite to everything they advertise which makes me wonder about the authenticity of the positive feedback given to this cowboy company. So all of you out there that even think of buying from them think twice and be warned. When i return from my trip i will chase my refund and wipe the company out of my system.
Update 02/03/ 2023
My reply to your reply is as follow:
When i came back from my holiday i found the shades were delivered.
I wish you just simply apologised anyone can make a mistake and i would of accepted it and praise you for that but what i hate most is liars. Everything i said in my review is true and i can proove it. I have your email few weeks after purchase saying your system was down and didnt see my emails and you are saying you sent me 2 replacement few days later. I did not believe you then and now you prooved me right. How can you lie like this. What i say i can proove. CAN you proove your lies ie proof of postage with my name and address. I dont think so cos it never happened. And as for your shade( can get the same from aliexpress for few pounds) went strait in the bin the tint is so dark couldnt see much. What a waste of my money.
21 september 2022
Svar från The Shade Hut
Hi there, Unfortunately we disagree with this feedback. We have sent out 2 replacements to you as we assumed that your parcel was lost within the postal system. Around a week later we received back both parcels as the address that you had provided was incomplete. We have since tried to get in contact with you after several emails but we have had no response. Please respond to our emails so that we can come to a resolution.
Kind Regards
The Shade Hut
Sunglasses review
After the odd issue with the order through no fault of the shade hut finally got my glasses and definitely worth the wait, great value for money would definitely recommend 👍
15 juli 2022
Omdöme utan inbjudan
Good customer service
Had an issue with missing cleaning cloth and pouch but dealt with promptly by customer service. Sunglasses are good quality.
14 juli 2022
Omdöme utan inbjudan
Shade hut …
Great shades for a great price and delivered in 3days , I would highly recommend
12 juli 2022
Omdöme utan inbjudan
Great price and great quality
Great price and great quality
Ordered Tuesday it came Thursday so great fast delivery
8 juli 2022
Omdöme utan inbjudan
I ordered glasses the night before came…
I ordered glasses the night before came back from work and they had arrived would highly recommend this company 100% and they have the best quality stuff 👌
5 juli 2022
Omdöme utan inbjudan
Ordered a pair of glasses and arrived…
Ordered a pair of glasses and arrived reasonable quickly. Noticed straight away that the glasses weren’t in any case and quote their web site at the time although I see this has now been changed “Includes cleaning cloth. Each pair of shades are delivered in a well protected box”. No cleaning cloth either and as the glasses weren’t protected there arrived with one bent arm. Received a refund quickly only after I had to pay for the item to be returned.
27 juni 2022
The best pair of sunglasses I’ve ever…
The best pair of sunglasses I’ve ever bought! High quality lenses solid and sturdy frames! Great customer service and brilliant delivery time! I will 100% be shopping here again.
15 juni 2022
Omdöme utan inbjudan
Rapid arrival of my sunglasses
Rapid arrival of my sunglasses, top quality too, will be using these guys again
Thanks
16 maj 2022
Omdöme utan inbjudan
I loved the Luxury shades
I loved the Luxury shades, which was exactly as they looked on the website.
8 maj 2022
Omdöme utan inbjudan
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