We bought a large personalised planter for a friend's 80th birthday. It was very well received - our friend was really impressed with the quality of the planter and loved the personalised plaque. The... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a lovely outdoor flower trug as a gift for 50th Wedding Anniversary. Delivery was extremely quick but unfortunately had the incorrect date on the plaque, my fault entirely. Today l receive... Se mer
I can't fault my experience at all! My queries were answered promptly and a very personal, sentimental message which was longer than the allocated allowance, was made to fit! The quality of the produc... Se mer
Ordered a wooden personalised planter as a wedding gift. Prompt confirmation of order and delivery was super quick. Very pleased with the planter and am sure our friends will be delighted with their g... Se mer
Företagsinformation
Skrivet av företaget
What can I say... We love laser cutting ! If its a gift item you need say hi and look at our range.. Follow us ob FB https://t.co/8mrDBHz8zk
Kontaktuppgifter
Woodhouse Croft, WV7 3JW, Albrighton Wolverhampton, Storbritannien
- thelaserboutique@gmail.com
- the-laser-boutique.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We bought a large personalised planter…
We bought a large personalised planter for a friend's 80th birthday. It was very well received - our friend was really impressed with the quality of the planter and loved the personalised plaque. The ordering process was easy and the planter arrived very quickly. Would definitely recommend this company.
Super happy with my purchase
Super happy with my purchase. Philip was very accommodating with my request and ensured everything would look great, which it did! Well done.
Good product from a lovely business
My friend was thrilled with the personalised wooden Santa snack tray I got for her kids. Seller added a note in the parcel for me, no problem. Would use again.
Great experience
Great experience, lovely product and fast delivery
Great personalised gift & prompt…
Great personalised gift & prompt delivery.
Quick easy beautiful and perfect gift
Easy to order
Easy to order, great gift, good price and arrived very quickly
Very fast delivery and excellent product
Very fast delivery and excellent product
Nice quality products
Nice quality products. Engraving is good and neat. Prices reasonable
Beautiful quality butter knife
Beautiful quality butter knife, excellent personalisation, very fast shipping and at a great price too! Definitely recommend
Absolutely fantastic product
Absolutely fantastic product. Very quick turnaround. High quality product, very well made. Highly recommend this amazing company. 10/10
M&S picky bored
Really quick delivery and excellent quality I would highly recommend
Very efficient & polite experience…
Very efficient & polite experience throughout,a pleasure to do business with.
I ordered a beautiful new baby keepsake box
I ordered a beautiful new baby personalised keep sake box for my baby granddaughter from The Laser Boutique.
I recommend them, they are reliable and will definitely order from them again.
Fast delivery and the product is…
Fast delivery and the product is exactly as pictured. Our friend’s toddler absolutely loved this!
Product was good quality and a great…
Product was good quality and a great gift. Seller communication was good and product arrived quickly
Fab products really pleased my friend…
Fab products really pleased my friend is going to love it
Very pleased with the cake knife set
Very pleased with the cake knife set. I’m a repeat customer and have bought this for both of my daughter’s weddings Thank you
AVOID THIS COMPANY
AVOID THIS COMPANY – APPALLING PRODUCTS AND DISGRACEFUL CUSTOMER SERVICE
I genuinely cannot believe how badly this company has handled what should have been a very simple issue.
I purchased silver butter knives which started rusting after just a few weeks of normal use. These are not cheap disposable items — they are cutlery, and they should be fit for purpose.
I contacted the company repeatedly. My emails were ignored for over two weeks. When they finally responded, there was no apology, no acknowledgement of the poor quality and no attempt to take responsibility. Instead, I was questioned about whether I had dried the knives immediately after washing them.
Yes, I washed them. Yes, I dried them. Yes, I put them away properly. I should not have to justify basic use of cutlery because the company’s product has rusted after a few weeks.
Eventually, I was told I would receive a refund.
And guess what? Still no refund.
I have emailed again. Ignored. Again.
So not only have I been left with faulty, rusting products, I have had to repeatedly chase ‘Philip’ from this company for weeks, received virtually no customer service, no meaningful apology, and now I’m still waiting for money I was explicitly told would be refunded.
This is disgraceful customer service.
A company can make a mistake. What matters is how they deal with it. In this case, they have repeatedly failed to deal with it properl and judging by others similar reviews - they should not be in business!!!
Faulty products. Ignored emails. No apology. No accountability. Promised refund still not received.
I would strongly advise anyone considering buying from this company to THINK TWICE.
DO NOT USE!!!!
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