Matt and his team have transformed our old concrete pond; new lining, pump and filter. Reliable, clean workers who know their stuff!! However it is their after sales care that make them stand out. M... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sending pond plants in the post isn't easy but mine arrived in tip top condition and settled into their new home instantly. To my amazement, the waterlily was flowering within days. I couldn't be happ... Se mer
A big thank you to That Pond Guy and his team for restoring our two garden ponds back to life. They worked endlessly in cleaning all the silt from the bottom and made the surrounding rocks look like n... Se mer
Following a pond revamp i needed a replacement blade with a longer lip. Although it was out of stock, it came the following week direct from the manufacturers, wrapped securely. Once connected up it... Se mer
Företagsinformation
Skrivet av företaget
That Pond Guy is a small independent pond specialist based in Kent, supplying pond equipment, pond plants and water gardening products to customers across the UK, alongside providing professional pond services throughout South East England. Founded by Matt Adlington in 2021, That Pond Guy was built from a genuine passion for ponds, fish and water gardening. What started with the construction of Matt's own pond in 2018 has grown into a trusted business serving both pond owners and commercial clients. Our online shop supplies a carefully selected range of pond filters, pumps, UV clarifiers, pond plants, lake equipment, water treatments and accessories, with orders shipped nationwide. We only supply products and plants that we would be happy to use in our own ponds. Alongside our online store, we offer a comprehensive range of pond services across Kent, London, Essex, Surrey, Sussex, Berkshire and Hampshire. Our services include pond cleaning, pond maintenance, pond refurbishments, pond filtration upgrades, pond fibreglassing, koi pond construction, wildlife pond management, lake management and specialist water quality treatments. As a small family-run business, we pride ourselves on providing honest advice, high quality workmanship and excellent customer service. Whether you're looking to purchase pond equipment online or require professional pond services, our goal is simple: to help you create and maintain a healthy, beautiful pond that you can enjoy for years to come.
Kontaktuppgifter
Peters Barn St. Marys View, ME1 3ZS, Rochester, Storbritannien
- 07368372129
- matt@thatpondguy.co.uk
- thatpondguy.co.uk
4,6
Utmärkt
73 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Matt has a great range of products
Matt has a great range of products . His customer service is exemplary and his advice has been invaluable .
30 juni 2026
Omdöme utan inbjudan
go elsewhere
go elsewhere - not allowed to say why or it will be removed
21 mars 2026
Omdöme utan inbjudan
Fast excellent service
Fast excellent service. Absolutely lovely patio pond. My mum loves it a great addition to her small garden. All set up just awaiting the water Lilly to flower
17 juli 2026
Omdöme utan inbjudan
Item arrived the following day after…
Item arrived the following day after placing my order. Can't fault the service. Would happily order from them again.
13 juli 2026
Omdöme utan inbjudan
Very nice People
Very nice People. Very straightforward to deal with. My Pond is crystal clear again and I’m delighted.
13 juli 2026
Omdöme utan inbjudan
Sending pond plants in the post isn't…
Sending pond plants in the post isn't easy but mine arrived in tip top condition and settled into their new home instantly. To my amazement, the waterlily was flowering within days. I couldn't be happier.
30 juni 2026
Omdöme utan inbjudan
Good pump from Efficient Company
Web site made it easy to find the pump we required, it was very easy to order and pay,and the pump arrived very quickly and was well packaged.It is exactly as described.and perfect for our requirements.
Working well , would highly recommend this company.
1 juli 2026
Omdöme utan inbjudan
As a small business I was impressed…
As a small business I was impressed with Matt’s availability and willingness to go the extra mile.
3 juli 2026
Omdöme utan inbjudan
Quality product & great service
Great communication with super fast dispatch and delivery. Excellent quality product at a great price. Just can't fault them on anything.
29 juni 2026
Omdöme utan inbjudan
Great Company
Matt and his team have transformed our old concrete pond; new lining, pump and filter. Reliable, clean workers who know their stuff!!
However it is their after sales care that make them stand out. Matt responds quickly to any queries and shows genuine concern that you are completely happy with any work carried out.
12 juni 2026
Omdöme utan inbjudan
Helpful staff
Helpful staff. Product dispatched swiftly and efficiently
7 juli 2026
Omdöme utan inbjudan
A big thank you to That Pond Guy and…
A big thank you to That Pond Guy and his team for restoring our two garden ponds back to life. They worked endlessly in cleaning all the silt from the bottom and made the surrounding rocks look like new. They were so neat and tidy, excellent service. Would thoroughly recommend this Company as nothing is too much trouble for them to do.
25 juni 2026
Omdöme utan inbjudan
That Pond Guy was helpful when I called…
That Pond Guy was helpful when I called for information and sent our order out promptly. Excellent service.
23 juni 2026
Omdöme utan inbjudan
First classService and product was first class and…
Service and product was first class and I’d use this company again without any concerns.
2 juli 2026
Omdöme utan inbjudan
Excellent service and range of equipment
Excellent service and such a range of exceptional equipment all the you could need to install and maintain a well equipped pond
11 juni 2026
Omdöme utan inbjudan
Charles Austin air pump…
Purchased a Charles Austin air pump from this supplier at a competitive price, dispatched promptly and well packaged
28 juni 2026
Omdöme utan inbjudan
Had the old liner on my pond replaced…
Had the old liner on my pond replaced with fibreglass
guys did a great job in a very friendly manner with no fuss
moved the fishes out and back in with great care, nothing was too much trouble for them I would highly recommend this firm to anybody all done at a reasonable cost as well
4 juni 2026
Omdöme utan inbjudan
Plants delivered swiftly and in good…
Plants delivered swiftly and in good condition!
11 juni 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.