Templarinstallations Omdömen 64

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Peter, Nick and Leonard were all fantastic. Clearly explaining their quote, showing where and how we could save money and then following through with a high quality finish to their installation of our... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

My elderly aunt needed her bathroom done and we contacted Templar Installations who provided a quote and plan of the work which we went with. The installer did a good job and finished within the alloc... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We had our bathroom done through Templar and were so impressed we decided to do our kitchen with them also. The process was simple from beginning to end from Peter doing the measurements and plann... Se mer

Betygsatt 4 av 5 stjärnor

Peter, Nick and their team completed work today on my kitchen installation. I’d have given five stars but there was a slight delay with finishing off some small things. However, overall I’m really ple... Se mer

Företaget har svarat


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

64 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bathroom renovation

I recently had my bathroom renovated by Templar , and I couldn't be happier with the results. They were punctual, courteous, and kept the workspace clean throughout the project. The quality of their workmanship is outstanding, and they completed the job within the agreed timeframe and budget. I highly recommend their services to anyone looking for reliable and skilled bathroom builders. Thank you so much Nick and Peter you have been true diamonds in this renovation process!!

14 april 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Hi Teejay, thank you very much for the kind words. Appreciate too the journey you have had from when I 1st saw the bathroom (and kitchen!) Looks amazing now and hope this serves you well. Anything you need, please ask and looking forwards to the kitchen when ready for this next update/project. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Great work done

Great work done! Loved the support from Nick and Peter. Going to work together for future projects as well.

20 december 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

No problem Sebastian and thank you very much for your time with our installer Richie. Also look forwards to seeing you next week for the bathroom. Kind regards Peter

Betygsatt 1 av 5 stjärnor

If I could give no stars for this…

If I could give no stars for this company, I would. We had our kitchen installed by Templar in autumn 2022 - we have been struggling ever since to get some fundamental remedial work completed.

To summarise the issues: the cabinets did not line up, the infills weren’t even and they were starting to come away from their fixings as the screw used had broken through the back of the chipboard. Grey brick dust continually rained down onto the hob from where the extractor had been fitted no matter how many times this was wiped up and we could see light coming from the inside of the cupboard in places we realised were large gaps and holes.
Gas and plumbing pipework is unsupported, the sink is not properly plumbed in, the lower cabinets are not supported properly on their footings, the floor was not levelled and the battening which should have been provided to support the stone worktop was not done. In fact, our worktop must be removed to remedy these faults - at great expense.

On top of all of this, the lack of respect shown for our home during the install was such that even though I had a 3 month old baby at the time, the installer did not clean dust or rubbish from the kitchen at all during install and instead used the floor as a bin for his rubbish and simply installed the kitchen on top. The plasterers also allowed plaster to drip onto gas pipes which can corrode them over time, and must be addressed.

The overall standard of work is low, which has an unacceptable effect on the function and aesthetic which are integral to the product and service we asked Templar to provide.

We have tried to deal with Templar reasonably and patiently but they have continually delayed and ignored our correspondence or answered selectively.

After two years of trying resolve these matters, this year we had a survey of the work carried out by Templar's own trade association which unequivocally outlined the issues and remedial work required. Since sharing this with Peter, we have yet to receive any response as to how he will address it. We have tried emailing and calling but he hangs up the phone.

I deeply regret having engaged them to carry out the initial installation, they have caused my family extreme suffering and we are devastated. Avoid at all costs.

16 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top quality service and workmanship from Templarinstallations.

Nick and Peter provided a great service, they were responsive, willing and prompt. The floor tiling project progressed quickly and efficiently, with superb workmanship from the tiling team. Top-notch service and workmanship.

6 maj 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

No problem Rob and thank you for the time and super quick turnaround. Anything else you need - Please ask :) Kind regards Peter

Betygsatt 5 av 5 stjärnor

Excellent Kitchen Installation – Highly Recommended

I needed a team to install my new kitchen on short notice, and Peter and Nick went above and beyond to accommodate my tight timeline. They even coordinated directly with the kitchen designer to ensure everything went smoothly.

On delivery day, Leonard,the team leader—was there to assist, and he and his crew were outstanding throughout the process. They kept the workspace clean at the end of each day and impressively finished the installation ahead of schedule.

The kitchen looks fantastic, and I couldn’t be happier with the result. I would recommend them to anyone needing a new kitchen installation.

26 mars 2025
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you so much Miguel and appreciate the feedback. Yes it was a very quick turnaround and the finish looked great. Hope all is well and if you need any help in the future, please ask no problem. Kind regards Peter

Betygsatt 5 av 5 stjärnor

The team were very helpful and…

The team were very helpful and supportive throughout our kitchen installation. The fitters were approachable, tidy and reliable. We would recommend them to others and have them return for future works. Very happy with our new kitchen!

6 maj 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Hi Gill and Hope your mum is enjoying the kitchen too. If there is anything you nee, please ask no problem. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Bath/Shower conversion

We wished to remove our bath and install a shower tray etc. and were provided with Templar’s name by Mountain Warehouse as a ‘transparent and reliable firm’ which they definitely turned out to be.
Peter, the surveyor, listened to our requirements and took measurements then handed over to his back room team, Nick, who held our hand during the installation which was carried out by their experienced fitter, Pavel.

We are very happy with our new shower and would certainly recommend Templar as a professional and caring team (indeed we are looking at revamping our kitchen now which they can also carry out!)

23 april 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you so much Ian and Lesley and really appreciate the feedback. Shower looks great and more than happy to help with anything in the future. Kitchens are also a specialty of Pavel's so can reunite you when you are ready no problem :)

Betygsatt 5 av 5 stjärnor

Great team - efficient, quality work, courteous

We are very happy with the work the Templar Installation team did to install a new family bathroom for us. We had quite tight timescales with the work needing to be completed before the arrival of some visitors. They were very proactive in quoting and scheduling the work to ensure we would have plenty of time to complete the work, including contingency if there were surprise challenges.

Leading up to the installation the team was very professional in guiding us through the process, clearly communicating with us and managing expectations about what was in and out of scope. They were also very patient with us when we were unsure about some of the design aspects and hadn’t quite confirmed some details leading up to the installation. Rather than getting frustrated they calmly coached us through options and provided helpful recommendations.

As part of the renovation we wanted to upgrade our boiler system, including moving our hot water tank from the cupboard in the bathroom to the garage to create more storage space. Templar Installations referred us to a relevant tradesperson to do the work for us in advance of the renovation to ensure there were no impacts on the bathroom finishings. The tradesperson they recommended was very responsive in quoting our project, considerate and efficient in completing the work.

During the work the Templar installation team was very respectful in our home and always asked for clear instruction about the design/our preferences if there was anything they were unsure about. At the end of the process there was one small 2-inch stretch of grout they had missed filling on the tiles. We let them know when making the final payment (more out of courtesy for their knowledge with the intention of filling it ourselves) but they came back the very next day to patch it up. The managing office checked in during and after the installation was complete to ensure everything was going smoothly and we were happy with the project results.

Overall, the Templar Installation team was courteous, easy to work with, installed the bathroom very quickly with time to spare on a tight timeline and we are very happy with our new family bathroom.

17 april 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Hi Lisa and thank you for the review. The bathroom looks amazing and really pleased we could get everything sorted out on time. I hope you are enjoying the new space fully and if you need anything - Please ask. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Absolutely Phenomenal Experience – Highly Recommend!

I cannot recommend Templar Installations enough! From start to finish, my bathroom remodel was handled with the utmost professionalism and care. After sourcing them from MyBuilder and receiving quotes from four different traders, it was clear that Peter and his team were the right choice.

From the very first visit, Peter truly listened to all my requests, providing a detailed work plan and a fantastic price. Nick was also amazing—his communication throughout the project was seamless, keeping me informed every step of the way. The builders themselves were incredibly hardworking, showing up Monday through Saturday with an exceptional work ethic.

One thing that really impressed me was their attention to detail—not just in the quality of the work but also in how they maintained the space. Every single day, they cleaned up before leaving, which meant I didn’t feel like I was living in a construction zone. Even when I unexpectedly ran out of tiles, they were patient and accommodating while I waited for the new ones to arrive.

No project is without its challenges, and if I had one small suggestion, it would be for even stronger internal communication so that clients don’t have to repeat requests. That said, this was a minor issue in what was an otherwise outstanding experience.

If you’re looking for a team that delivers top-quality work, great customer service, and true professionalism, look no further than Templar Installations! An absolutely phenomenal experience from start to finish! 🚀✨

1 april 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

No problem at all Emelia and thank you so much for the feedback. I know these projects are a good challenge and it was always enjoyable to see how happy you were day on day as the room (plus the other pipework detail for cloakroom) came together. If you need anymore help then please ask no problem. Kind regards Peter

Betygsatt 5 av 5 stjärnor

New bathroom …

Good communication all the way through our installation of bathroom with a very good competitive price, tomas and Elvis worked very hard and tidied up after them and peter and nick were great with feedback.We are very happy with our new bathroom

20 mars 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you Stephen. The new bathroom looks great. Hope all is well and if there is anything you need then always happy to help. The rear wall finish really came out well where the extractor had a bit of a fun time around the pipes !! Glad you are happy and thank you for the feedback. Many thanks Peter

Betygsatt 5 av 5 stjärnor

Highly recommend the builders were…

Highly recommend the builders were polite, very tidy and did a fantastic job, very high quality, we will be using them again for future projects

18 december 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you so much Marc and really appreciate your time (and Sean) Thank you too for the 2nd project viewing last week and gave me the chance to check the original project which really does enhance the whole 1st floor. Kind regards Peter

Betygsatt 5 av 5 stjärnor

One of my best experiences ever

One of my best experiences ever with builders. They were accurate, precise, understanding and, most importantly, did the job well! They respected our property throughout the renovation period - having protective film on the floor and clean the dust as much as they could every day before they leave. 5/5 definitely would recommend!

7 januari 2025
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you Flora and I know it was a difficult time with the Homebase administration. This did complicate some communication and without your extensive help it would have been a much harder workload. Hope you are still enjoying the space and if there is anything we can do to help in the future, please ask. Kind regards Peter (Sorry for the late reply)

Betygsatt 5 av 5 stjärnor

Fantastic job by Templar Installations

We have just had a new bathroom installed by Templar Installations recommended by Homebase Sevenoaks. Richard Maloney of Homebase Sevenoaks have worked together for several years and liaise throughout the process
After planning and purchasing the bathroom fromHomebase Sevenoaks, Templar took over and we were visited by Peter who listened and discussed our needs and then completed a thorough survey of the existing bathroom and the loft and boiler, plumbing, electrics etc
He then liased with Richard and Nick liased with me throughout the process
Prior to the install I had an hours booked phonecall with Nick who went through absolutely everything. He even recommended removing any mirror or pictures from the property walls in case of damage as the team lifted baths etc in and out of the property.
This conversation was so thorough it gave me such confidence in Templar Installations
And then Elvis and his team arrived! My goodness what a team! So professional and so hard working. They arrived on time each morning even though they travelled from north London to Kent each day. A 15 minute break for lunch and then back to work!!
The job which included removal of entire bathroom and tiles and removal of small stud wall and then tiling throughout and inserting new shower and bathroom suite, electric works, tiling entire room skimming ceiling new lights and radiators was completed in seven days!!!
They were fantastic
I would thoroughly recommend Templar Installations to anyone and thank both Peter and Nick for their professionalism

S Dunn (Kent)

23 oktober 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you so much Shauna and sorry for the late reply. The bathroom looks amazing and its quite an embarrassment of riches when working with our teams like Elvis and Toma. They are super quick/clean and efficient and I cannot ever remember a fit going the required distance on estimated timing. Hope all is going well and if you need anything - Please ask. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Excellent workmanship

Very professional and work completed to a very high standard.
Excellent time keeping and good communication.
Competitive price for work carried out.
From initial planning to end of installation smooth process.
All workers were polite and considerate and cleared up at end of job.
Definitely recommend

16 oktober 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

No problem Hilary and sorry for the late reply. The team were also so quick on the project that I didn't have time to pop in! The installation looks great and if there is anything you need - Please ask. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Highly recommend!

Highly recommend! Efficient, high quality and very professional. They had scheduled us in according the delivery of the items. The delivery changed at last minute and they were able to bring our appointment forward to suit us. We are very happy and will be using them again. Thank you again!

19 september 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

No problem and glad we could be of service so quick to yourself and Joseph. If there is anything you need in the future, please ask no problem. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Suzanne Kirkaldy

My name is Suzanne Kirkaldy. I found. Peter and Nick where very helpful. They kept us informed all the time about our insulation guy and when he was going to start Steve started the job in July and and finished the job three weeks later and did a very good job. We are very happy with our new bathroom. We even asked him if he had time to sort out our downstairs toilet, which he put on the end of His job and we are very happy with both the bathroom and the downstairs toilet I would recommend Peter and Nick and Steve to anybody who wanted anything done in their properties

22 juli 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Thank you so much Suzanne, I am sorry for the late reply and hope all is well. The updated bathroom project looks fantastic. Such a good use of the space and much more adaptable with the separate bath and shower. Anything you need in the future. Please ask no problem. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Shower room refit

Very happy with our new shower room. The fitters were friendly, professional,, reliable and tidy. We would recommend.

22 juni 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Hi Yvonne, no problem at all really appreciate the feedback and if there is anything else we can help with. Please ask. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Great service

Great service. Very happy with communication and work done.

18 juni 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Good Morning Leanne, thank you very much for the review and happy we could help upgrade the bathroom. If there is anything you need. Please ask and we can help i'm sure. Kind regards Peter

Betygsatt 5 av 5 stjärnor

Excellent from start to finish

I brought a bathroom suite from Homebase and had Templar Installations fit it all for me. Peter took the plans and made sure it all worked in my space and Nick dealt with the planning side, and I soon had a very detailed breakdown of work and costings. Our installer -Pavel was excellent - hard working and so tidy. He offered suggestions on how to improve the design and what would work from his experience. It seemed that Pavel took the work as a personal reflection on himself as a craftsman. I would definitely recommend and have the team back again.

7 juni 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

No problem Paul and sorry for the late reply. Hope you are enjoying the new space and any recommendations are greatly appreciated. Kind regards Peter

Betygsatt 4 av 5 stjärnor

Would recommend

Peter, Nick and their team completed work today on my kitchen installation. I’d have given five stars but there was a slight delay with finishing off some small things. However, overall I’m really pleased with the outcome - it all looks fabulous. As a single woman, working with tradespeople can be a challenging experience but I was able to put my trust in Peter and would use this company again. Also, as an aside, if you are sent a workman called Leonard, he’s an absolute legend and works extremely hard so be nice!

29 april 2024
Omdöme utan inbjudan
Logotyp för Templarinstallations

Svar från Templarinstallations

Hi Fiona, thank you for the review and sorry we had the challenge at the end that took a little longer than we would want to resolve. Any bits you may need in the future that we could possibly help with : Please ask. Kind regards Peter

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer