TechShack Omdömen 

211
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The true test of any organisation is when things go wrong. My original purchase went very smoothly but there was a subsequent warranty issue and TechShack were excellent in helping me sort it. Top... Se mer

Betygsatt 5 av 5 stjärnor

Excellent communication and assistance when I made a duplicate order. Fantastic customer care. Delivery time was also excellent. Have not used the camera yet but looks great and will update once i... Se mer

Betygsatt 5 av 5 stjärnor

Having contacted for an odd spare more in hope than confidence, they knew exactly what I required from my vague description and shipped it the same day. Could not have been more helpful and friendly... Se mer

Betygsatt 5 av 5 stjärnor

I ordered a drone for my son’s birthday and it was fantastic, it was easy to fly and when we needed some technical support the team was helpful, especially Ellie. Was able to get phone support as we... Se mer

Företagsinformation

  1. Elektronikbutik

Skrivet av företaget

Discover premium brands at low prices at TechShack. Experience exclusive outlet and wholesale prices on smartphones to drones, cameras, and more, find the gadgets you need without breaking the bank. Shop now!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

211 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(211)

89 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Really helpful lady on the phone when i…

Really helpful lady on the phone when i rang for advice also Hannah really helpful on the chat aswell. Really happy with customer service

30 december 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Hannah is new on our team, it's great to know that she's doing a good job. Thanks for the feedback Gary.

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, great communication, Monica went above and beyond to ensure my delivery happened and kept me well informed. Thank you

23 december 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

I'm glad that you had a great experience, your feedback means a lot to us. Thank you Stuart.

Betygsatt 5 av 5 stjärnor

Airpurcare 3-in-1 (46 inch)

This is a brief review of the Airpurcare 3-in-1 (46 inch) air purifier / cooler with separate heater function. Thank you to Monica, who provided excellent customer service. The unit cleared a 'musky' smell from a room in only 12 hours. Using the purifier / cooler on full blast. The unit only produced a sound of 55dB to 60dB. Between £0.02 and £0.03 per hour to run in this setting. There are eight fan speeds in total. When set to heating mode the unit will kick in when the temperature, at ground level, reduces to the digital preset level. There are three settings, the heat is the same, but the airflow increases with each setting. This machine will heat the air evenly by projecting it into the room. As the hot air rises you'll achieve a higher chest height temperature, than at ground level. As it only draws the full 2kw when first turned on, it tends to settle at between 1.2kw to 1.5kw. So is costing between £0.30 to £0.35 per hour to run. Although to maintain a stable temperature, the unit might only kick in for ten minutes each hour. The filters are washable and easily replaced. The machine is good quality. Although light enough to easily be moved. Can perfectly fit into a corner and project the required type of air (hot or cold) evenly across the whole room. Highly recommended machine, provided by a company that provides excellent customer service.

21 december 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that the Airpurcare 3-in-1 unit has been working so well for you. It’s fantastic that it effectively it cleared the musky smell and maintained an even temperature in the room. We’re also happy to hear that Monica was able to assist you with excellent customer service, she’ll be pleased to know you appreciated her help.

It sounds like you’ve really explored all the features of the unit, from the various fan speeds to the heating function, and we’re glad it’s living up to your expectations. We also appreciate you taking the time to highlight the unit’s efficiency and ease of maintenance with the washable filters.

Your recommendation means a lot to us, and we’re grateful for your feedback. If you ever need any further assistance, don’t hesitate to reach out! 😊

Betygsatt 5 av 5 stjärnor

Great support

I had an issue with the drone battery after the purchase. Techshack dealt with it straight away. Monica was great over the phone, sending me a replacement free of charge and also explaining what might have potentially caused the issue.

20 december 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Excellent, thanks for your feedback!

Betygsatt 4 av 5 stjärnor

a trusted company

The quality of the earphones the company sent me where bad. After reclamation they refund me the money immediately.

3 december 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Dear Borut

Sorry to hear that you were not satisfied with the headphones that you purchased. We appreciate your feedback, it helps us to improve our offering.

With regards to your refund, I believe Monica has now responded to you and issued a full refund which will reflect in your account in 2-7 working days. If you'd like to share more feedback, you can get in touch with us via support@tech-shack.co.uk.

Best wishes

Ben

Betygsatt 1 av 5 stjärnor

Absolute scammers

Absolute scammers
dont trust this website to get
secure buying advice
i just hope my bank can secure back my funds. Monica is a deceiving liar. Stay well clear of these adept charlatans.
I was told i would receive the item in 7-10 business days, i was provided no tracking , then a set convoluted responses arrived by email explaining the items had been returned twice and still no tracking. The whole shipping story was false. No item arrived at all. The response below cleverly disguises the deception that i have experienced. Trade at your own risk , be warned.

28 oktober 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Dear Mark

Sorry to hear that you feel negatively about your experience, though I am genuinely disappointed to read your review. I have checked our system and I can see that part of your order (worth 25 GBP) was delivered on the 17th of November, the rest of your order was only 24 hours late when you made a claim with your bank despite our daily communication, updates, offer to refund you or arrange expedited shipping at our cost from England to Australia. Despite our efforts to resolve the matter, you opted to escalate it to your bank while we were still actively assisting you.

More than 98% of our orders are delivered on time, however orders can sometimes be delayed due to various reasons. I would like to clarify that we have thousands of happy customers and honest opinions have been shared on our Trustpilot and website - It is unscrupulous for you to label us as scammers and insult our team members when we have made every effort to assist you.

If you would allow us the opportunity to assist, we will make sure you are satisfied with the outcome. You may contact me directly via benharman@tech-shack.co.uk.

Regards


Ben
Managing Director

Betygsatt 5 av 5 stjärnor

Drone advice…

After speaking to TechShack and asking for advice I was more than happy to my order my item online.
They were friendly and very helpful.

26 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Friendly & Professional Service

I purchased a Drone from the Tech-Shack website.
The following day I emailed them with a query that I may have orderded the wrong model.
Within hours I received an email confirming I had orderded the correct model and received a follow up phone call from a lady called Monica the following day.

Unfortunately a few days later I had to cancel the order and sent them an email to this effect.
The following day I received an email to inform me the order had been cancelled and another email informing me my refund was on the way.

They gave a friendly, helpful and professional service and I would not hesitate to recommend them or use them again if the need arose.

10 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service

I recently had an issue with an action camera purchase, and I want to express my sincere appreciation for the outstanding customer service I received from TechShack. Monica Foster, the Customer Support Manager, addressed my concerns with professionalism and genuine care.

Despite my initial doubts about the product's authenticity, Monica patiently clarified my queries and ensured I was fully satisfied with my purchase. The action camera itself has proven to be a solid piece of equipment, meeting all my needs with its impressive specs and quality. Her friendly and efficient approach has reinforced my trust in TechShack.

I highly recommend TechShack for their excellent customer service, great products, and commitment to ensuring customer satisfaction.

30 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super helpful!

I had a query on the suitability of a product. I had such a quick response, it turns out the product wasn't suitable for what I needed but I told them my budget, they went above and beyond to give me options that suited my budget and needs. I will be placing my order with them and I'm definitely recommending them based on there customer service!

2 november 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Thank you very much for your positive review Kelley. Glad we could help you find the right product.

Betygsatt 5 av 5 stjärnor

I ordered an Ottocast wireless CarPlay adapter

I ordered, paid and waited for my purchase but it wasn’t delivered in their time scope. So I emailed my concerns and got a quick response from a lady called Monika. She went above and beyond sorting out this issue straight away and kept in touch by email and phone calls. Only for her 1st class professionalism, I would have gone elsewhere.

12 oktober 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Hello John

Thank you so much for your positive feedback and comments about our staff. Greatly appreciated.

Kind regards


Ben

Betygsatt 5 av 5 stjärnor

Good stuff and excellent service

I have purchased two products from TechShack and found both products to be very good value and quality. Moreover, the support from customer service was prompt and efficient, handling all my queries to my 100% satisfaction (and that is what makes the difference, anyone can stick a box in the post, but these guys were honest and fair AFTER the sale too).
Highly recommended.

20 oktober 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Hi Mark

We're very pleased that you were happy with our service and policy. After sale care is extremely important to us.

Best wishes


Ben

Betygsatt 2 av 5 stjärnor

They supply you with cheap Chinese…

They supply you with cheap Chinese goods that are falsely advertised.

11 oktober 2024
Omdöme utan inbjudan
Logotyp för TechShack

Svar från TechShack

Dear Scott

Thank you for sharing your feedback, and I’m sorry to hear about your experience.

I understand you were dissatisfied with the action camera you purchased for £49. Unfortunately, it appears that the item was faulty, and we apologise for the inconvenience. As you will be aware, we sent you a free return label, we have received your return and your full refund will clear your account within 2-7 business days.

Regarding your comments about the product being “cheap Chinese goods” and “falsely advertised,” I’d like to clarify that the camera, while affordable, offers a competitive feature set for its price range. Higher-end action cameras can cost significantly more, with GoPro's costing up to £500 (please note that GoPro is manufactured in China). Additionally, we ensure our products meet the descriptions on our website - It was just unfortunate that you received a faulty item.

Once again, I’m sorry this purchase didn’t work out - If you want to share more feedback you're welcome to contact us via support@tech-shack.co.uk.

Best regards

Ben

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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