I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Se mer
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Excellent product, customer service and opened my partner up some books she would never have read but really enjoyed.
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Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Se mer
Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Se mer
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Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.
Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The money went out, nothing turned up and no response to emails etc. One disappointed wife this Christmas.....

Svar från TeaTime Bookshop
I have been a customer for a few years and was very disappointed when I received my subscription renewal charge, only to find out it was £10 higher than if I had cancelled the renewal and resubscribed.
I was prepared to swallow the cost of them removing the pre-loved book option, but that appeared to be a blatant attempt to charge current customers more and hope they didn't notice.
Also, during the last subscription, I had two problems with delivery, where I had to email TeaTime Bookshop, as the book had not been sent out.
When I first started with the company, they were amazing but unfortunately standards have dropped dramatically. This is such a shame as the product is really good and I enjoy receiving the books every month. Hopefully, they will get back to putting customers first. I will just set a reminder each time to cancel my subscription at the end of the term and rebook it for cheaper on the website.

Svar från TeaTime Bookshop
I had subscription for Best seller and for 6 months I got no name books. It clearly was the complete opposite of bestselling books, they put in the box things they couldn’t sell. Very disappointed

Svar från TeaTime Bookshop
Beware ordered a Book Hamper as a Christmas Present. This has still yet to arrive. They do not respond to emails they only assigned a tracking number to the order after I raised a claim with Paypal. The item still has not been shipped they just raised a tracking number to pacify Me and Paypal. How long does it take to put 2 books, some Tea and Biscuits and Red wine in a box? I do this for a living so I know when I am being taken for a ride!

Svar från TeaTime Bookshop
Have ordered from Teatime Bookshop a few times now. Have loved all my orders.

Svar från TeaTime Bookshop
My other half is really difficult to buy for but is an avid reader. The monthly subscription with Crime novels, some lovely coffee and biscuits have been a real hit. It's an absolute no brainer so I renewed the arrangement for the next year. I'm back in the good books....(pun intended).

Svar från TeaTime Bookshop
Excellent service. The first box arrived in a timely fashion. I love the book. The story very thoughtfully takes place in Edinburgh where I live and I am enjoying it immensely along with a good hot chocolate and biscuits. Being able to choose your favourite genre is a big bonus for me. I thoroughly recommend it.

Svar från TeaTime Bookshop
Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive.
The book was in very good condition and enjoyed the tea flavours and biscuits I received with it as well as bookmark and postcard.
Only downside was delivery driver knocked left book on doorstep and then drove away other drivers have always waited to see if i got my box handed over.

Svar från TeaTime Bookshop
Bought the bestsellers book box subscription for a gift. She loves it! Great service.

Svar från TeaTime Bookshop
Great choice of books and lovely drink and snacks. Always a welcome surprise.

Svar från TeaTime Bookshop
Love this subscription of Teatime Books, I get a nice surprise of a couple of random chosen books and a coffees and biscuit, good quality books too.

Svar från TeaTime Bookshop
I love this subscription, it makes a great gift, a nice surprise when the parcel arrives, always good reads (Crime/Thriller genre) and the treats that arrive in the box are always lovely.

Svar från TeaTime Bookshop

Svar från TeaTime Bookshop
Always very happy and satisfied with my packages, I found customer service team very helpful and response quickly if needed

Svar från TeaTime Bookshop
My 70-something mother loved the 3-month gift subscription that I purchased for her birthday. It's a nice treat for her to look forward to.
My dad also enjoyed the can of beer that I included with the first package. So full points from me!

Svar från TeaTime Bookshop
Wow, loving my vintage subscription with two hard to find vintage Puffin books, one is the Profumo Affair and other is selected stories by WS Maugham . Lovely Earl Grey Tea and Viennese biscuits. Although not drank the Mint Tea as not keen (it went to a family member who is!).

Svar från TeaTime Bookshop
Was fantastic for the first few months then the price was increased significantly which I wasn’t expecting so will sadly have to cancel soon as can buy books for this price easily!!!!
Unexpected!!!!

Svar från TeaTime Bookshop
I loved this subscription for my gran! It was perfect. When she passed I had a few months left so wanted to change the address on the subscription. Couldn't do it on my account so I contacted through the website and they cancelled my account with no refund for remaining months. I emailed to ask why and had no reply. Very disappointed with customer service and lack of communication on their end.

Svar från TeaTime Bookshop
I like the package and book, the only thing is that I was thinking they are going to choose a world-wide best seller book, but it was a UK based best seller, but again, I am happy with it.

Svar från TeaTime Bookshop
Excellent in content, delivery and customer service. Thank you

Svar från TeaTime Bookshop
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.