TeaTime Bookshop Omdömen 

980
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I had to call the company again because of a recurring issue. The tracking number supplied for my daughter’s dispatch was for the June book not the July so we couldn’t track it. This isn’t the fi... Se mer

Betygsatt 5 av 5 stjärnor

Excellent product, customer service and opened my partner up some books she would never have read but really enjoyed.

Betygsatt 5 av 5 stjärnor

Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Se mer

Betygsatt 5 av 5 stjärnor

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Se mer

Företaget har svarat

Företagsinformation

  1. Bokhandel
  2. Barnbokhandel
  3. Butik med begagnade böcker

Skrivet av företaget

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

980 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(980)

95 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great pick of books

Great pick of books. Biscuits are perhaps a bit pedestrian (but not enough to downgrade score). Well packaged. Highly recommended. Look forward to each delivery.

28 mars 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for the great review. Happy Reading!

Betygsatt 5 av 5 stjärnor

Really pleased, lovely surprise!

Had the box as a gift initially and loved it, nice to have a surprise and a cozy treat arrive in the post. Recently then ordered a box as a gift for a friend, who told me they loved it too. I had put the wrong delivery address by accident but customer service sorted it within 24 hours so the parcel arrived to the right place and on time. Really pleased!

26 februari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review :)

Betygsatt 5 av 5 stjärnor

Perfect gift

Got this for my MiL and it's amazing. Perfect gift.

15 februari 2026
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for the great review! So pleased the gift was enjoyed!
Happy Reading!

Betygsatt 1 av 5 stjärnor

Absolutely awful service/product - no delivery

Absolutely awful service/product - I subscribed to a 3 month book subscription for a present.
We have only received one of the three deliveries started in January. I have emailed & had no response.
AND then was sent a 'rate us' email, stating we have received our orders, which we haven't!!

A very disappointing experience, I hope this gets sorted ASAP, cannot just take money and not provide a product!!

2 mars 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Hi Donna,
I am really sorry to hear you have had these issues. Please contact us via phone or through the contact form on our website and our team will help this issue get resolved.
Kind regards,
Amy
Teatime Bookshop

Betygsatt 5 av 5 stjärnor

Great value, great book box

Great value and great for getting to read things you might not usually pick up, to discover great new reads. Snack and drink along with the book, bookmark and post card is great value for subscription price. I look forward to receiving my box every month, highly recommend

28 februari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review! Happy Reading!

Betygsatt 4 av 5 stjärnor

Something to look forward to

I love receiving a new book every month and the little extras in the package make it extra special. I have even subscribed as a birthday gift for someone, as you can make it quite personal.
Spot on with genre choices.
I would give 5 stars but one parcel arrived with a damaged, tatty book and they wouldn’t exchange it as it was still readable. Not good if this had been part of the gift subscription.

16 februari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

I'm so pleased the subscription has been enjoyed, thanks for ordering with us!

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service, had a few issues that TeaTime Bookshop went the extra mile to rectify. My wife looks foward to receiving her books every month along with a hot chocolate drink.

12 februari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review!

Betygsatt 5 av 5 stjärnor

What a fantastic idea

What a fantastic idea, what can be better than curling up with a good book and added tea and biscuits? I've not been a member long but so far the books sent have been really good, un put down able. Something to. ooh forward to each month.

12 februari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review! Happy Reading!

Betygsatt 1 av 5 stjärnor

Book was damaged

Book was damaged. Overpriced for what you get. Book costs only £7.99. Two biscuits? Seriously. I should get a whole pack for the price of this subscription.

23 januari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

I'm sorry to hear you had a bad experience and that your book arrived damaged. If you contact our customer service team they can help rectify the issue.

Betygsatt 5 av 5 stjärnor

Great customer service.

Had an issue with a duplicate book received on a subscription - resolved within a couple of hours, very polite and professional, and one happy customer, thank you!

29 januari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review. Happy Reading!

Betygsatt 5 av 5 stjärnor

Lovely online shop

Lovely online shop - love the idea of a book subscription! Bought some gorgeous pencils. When my item didn't arrive as expected I queried it and my order was dealt with in record time. Not marking them down for the initial error, mistakes can always happen, and they dealt with it perfectly.

5 januari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review :)

Betygsatt 5 av 5 stjärnor

Unknown titles with brilliant storylines

All books have been interesting reads that I’d never heard of but loved each one’s story! Packaged nicely with different brand of hot chocolate to try each time. Books matched genre well whilst exposing me to new authors

1 januari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you so much for the great review! Happy Reading!

Betygsatt 2 av 5 stjärnor

Disappointing bestseller hamper, last minute rush before Christmas

I’ve used Tea Time Bookshop before and had a really positive experience. I bought one of their book subscriptions for my mum and she genuinely loved it so I ordered the Book Lover’s Gift Hamper Best Seller Lite for my grandmother for Christmas expecting a solid “bestseller” pick and a nicely put-together gift.

I’m really glad I checked the box before giving it to her, because the book included was “Christmas Fling: is a fake boyfriend really just for Christmas?”, which just wasn’t what I was expecting from something marketed as a “best seller” hamper (and definitely not the kind of book I would have chosen for her). Unfortunately that meant a last-minute rush to find another present right before Christmas, which was stressful and a real shame. I do accept that they cannot get the perfect book for every customer but this felt far off the mark.

To be fair, Tea Time Bookshop processed my refund quickly, which I appreciate. However, I’m still out of pocket by around £10 in delivery/return postage, which is frustrating given the issue wasn’t my fault.

Value-wise, I also think £39.99 (plus postage) is steep for what’s included (a plastic cup, tote bag, one book, a couple of tea sachets and a couple of biscuits). I was happy to pay for the convenience of having a gift sorted, but in hindsight it didn’t feel worth the price.

12 januari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

I am sorry this order wasn't what you were expecting. I'm glad you received your refund in a timely manner.

Betygsatt 5 av 5 stjärnor

The box always arrives in perfect…

The box always arrives in perfect condition, I get the hot chocolate and the mystery book so that I would read things I might not normally pick for myself

11 januari 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review, Happy Reading! :)

Betygsatt 5 av 5 stjärnor

Perfection

The time to receive the box was great and the surprise for my doughter was perfect

18 december 2025
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

I hope your daughter enjoys her books! Thanks for the great review!

Betygsatt 5 av 5 stjärnor

It was lovely to receive quality books…

It was lovely to receive quality books and all the extra…breakfast tea…my favourite. June fox

18 december 2025
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

That's great to hear, thanks for the great review! Happy reading and tea sipping!

Betygsatt 2 av 5 stjärnor

Very unreliable delivery - missing books

Monthly subscription purchased for my mother who lives a distance away. Reliability was good at first but then starting missing months and intervention required to replace missing books.

Book choices OK but delivery reliability poor. Will not be renewing.

26 mars 2025
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

I'm sorry to hear you had a bad experience, if you are missing any boxes, please let our customer services team know and they will get that sorted for you.

Detta är Trustpilot

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