TeaTime Bookshop Omdömen 

978
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoy... Se mer

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Betygsatt 3 av 5 stjärnor

I am very satisfied with the book, biscuits and coffee. I was particularly pleased with the coffee because last time you sent instant coffee which I really don’t like. I do have a problem with the Y... Se mer

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Betygsatt 5 av 5 stjärnor

Originally we purchased a year’s subscription as a birthday present for our English teacher daughter-in-law. She enjoyed the books which were of a wide mi. and her little daughter always looked forwar... Se mer

Betygsatt 5 av 5 stjärnor

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it t... Se mer

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Företagsinformation

  1. Bokhandel
  2. Barnbokhandel
  3. Butik med begagnade böcker

Skrivet av företaget

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

978 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(978)

93 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Business has gone downhill

I have been a subscriber for a long time now. I was extremely satisfied at first, however the past 3 orders not so much. The biscuits are always smashed to smitherines making them suitable for nothing except cheesecake bases. My daughter has received the same book twice in consecutive months. The month after they completely forgot to send the order, they got back to me after two chase emails and we finally received it almost a month after the payment was taken, as an apology they sent a free tote. This month they sent only one of my childrens books, we didnt know until they excitedly opened the box and paper and there was only one parcel contents inside, not a nice situation with children of any age, much harder when they are 4 and 5 and love their books. When I chased up the missing item, I did get a reply, but no apology, just a message stating the missing item had been sent out. I will be cancelling and instead taking my children to the bookshop to pick their own. It is such a shame as my children and I loved the surprise. Maybe they now have too much business to cope. I used to promote them at the school as I am on the PTA, I have since diverted people away with the reasons why. I will not get behind a company I do not believe in myself.

5 juli 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for your review. I am sorry to hear you have been disappointed with your recent service.
If you receive the same books we will always issue a replacement.
I am sorry you had an error but are packers are human and sometimes errors do happen and we sent an additional treat to apologise for this.
Please let us know if you are missing any items and we will get that sorted for you.

Betygsatt 2 av 5 stjärnor

I am a bit disappointed ☹️

I am a bit disappointed ☹️ I made a subscription for my 2 and half years old son the first two months got so so books but books like robbery and scary monsters are too much for me 🥴 , but the third month I was forgotten. It passed 3 days and I email them because I didn’t receive the monthly books. I got quick response with apologies but I was send books white and black which are suitable for babies not for 2 and half years old kids. The next month I was send a book which is more suitable for one year old kids with Italian and English language. We don’t speak and not understand Italian language and we find it a bit waste of money this subscription. To be honest I was expected a bit better books .

4 juli 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for your review. I am sorry you have had a disappointing experience. You opted for our 1-3 years book subscription and the books sent were from this age range covering a range of topics and styles to create a diverse and exciting book box.

Betygsatt 5 av 5 stjärnor

I have this subscription for my daughter and have done for over 4 years

I have this subscription for my daughter , as she’s a Christmas baby, I want her to celebrate her birthday every month with a good book, hot chocolate and some cookies. The books she thoroughly enjoys, I’m not convinced she always gets the cookies and hot chocolate though, I think her children may beat her to them.
She absolutely adores books and this makes her happy. Supporting small businesses is important to both of us. Great company and highly recommended.

17 juni 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for the lovely review! I'm so pleased your daughter enjoys her books ( and the few biscuits she manages to try!)

Betygsatt 5 av 5 stjärnor

I bought a 3 month subscription for my…

I bought a 3 month subscription for my friend she has absolutely loved receiving her books and says they were really presented well

22 juni 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review :) We are so pleased to hear the gift has been enjoyed!

Betygsatt 5 av 5 stjärnor

A lovely gift idea

A lovely gift idea. I chose best sellers for my books. They were titles that I probably wouldn’t have selected for myself but I have thoroughly enjoyed them all. All were completely different in style which was great. Good biscuits too!

15 mars 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review! Happy Reading (and biscuit munching!)

Betygsatt 3 av 5 stjärnor

Product good. Delivery experience poor.

I am very satisfied with the book, biscuits and coffee. I was particularly pleased with the coffee because last time you sent instant coffee which I really don’t like. I do have a problem with the Yodel delivery. Yet again I had no warning of the delivery, but I was in when it must have been made. There was no knock on the door, and I found the box on my doorstep the next morning somewhat damp, but fortunately the goods weren’t damaged.

12 juni 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Hi Gillian,

I am sorry to hear you had an issue with delivery notifications, you should receive an email with a tracking number, please contact our team who will be able to assist you. sales@teatimebookshop.co.uk

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Great book choices and tea and biscuits to boot!

25 maj 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks so much for the great review!

Betygsatt 5 av 5 stjärnor

Ace reading experience

Super fast delivery, the books are always top quality and the tea & buscuits make it a top treat to look forward to.

2 maj 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks so much for the great review!

Betygsatt 5 av 5 stjärnor

Birthday gift that kept on giving

I gifted a 3 month subscription to a good friend for her birthday. Delivery has always been on time. Parcels have been left safely at her home. The book choices have pleased her and the tea and biscuits just made the parcel that little bit more special. This is my second purchase and would definitely use again.

9 mars 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you so much for the great review! I am so pleased the subscriptions have been enjoyed!

Betygsatt 5 av 5 stjärnor

What a lovely club

What a lovely club, I cant wait for each book to arrive as I know I wont have read them and of course the hot chocolate and biscuits. Another lovely touch is the book mark and postcard
I wish I'd discovered it earlier!

24 april 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for the fabulous review! I am so pleased you are enjoying your subscription!
Happy Reading!

Betygsatt 5 av 5 stjärnor

Wife = Reader = Great Collections

This was a gift for my wife, who runs a blog called "Always with a Book." She reads +/- 300 books a year and receives ~ 300-400 a year from publishers as an influencer. We've received 4 months of books on the annual subscription from TTBS, and none are duplicates to what she has gotten, she's reading them all (or planning to - they are in queue) and happy with it all. Very well curated and thought out. A++++++++++++++++++++++++++ highly recommended.

19 april 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review! I'm so pleased the books are being enjoyed!
The blog sounds great!! Happy Reading!

Betygsatt 2 av 5 stjärnor

Disappointed

I love the idea of the company and applaud their success, but I'm currently in month 5 of a 'Historical fiction' subscription with them and it would be better if the named it "historical fantasy." I was expecting books similar to Ken Follett or Robert Seethaler, but am getting stuff closer to A Song of Ice and Fire, or Tolkein. The wine has always been nice though.

Final thought is that they've just sent the same novel for a second time, so five months, five bottles of wine, but four novels.

If someone could get in touch on how I can request for a change of subscription that would be great, but I can't figure out how to do it on their site. Cheers.

14 april 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thank you for your review, I am sorry you have had these issues. If you have recieved a duplicate book we will always send a replacement title for you without you having to return the book to make it a stress free as possible for you.

You can get in touch by emailing us at sales@teatimebookshop.co.uk
please have your subscription number, order number or the email address used for the subscription and someone will be able to help you.

Betygsatt 5 av 5 stjärnor

I bought this for my daughter and she…

I bought this for my daughter and she absolutely loves getting them every month. She is in the process of moving and changing the address where the books would be delivered was so simple.

17 april 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review! I'm so pleased the books are being enjoyed! Happy Reading!

Betygsatt 5 av 5 stjärnor

Bought a subscription as a gift

Bought a subscription as a gift. The package was delivered to the wrong address. Yodel were rubbish. So contacted these who don’t hesitate to get another package sent straight out. Someone handed it to us luckily so they didn’t need to but that’s the sort of customer service I expect if I want to keep using a company

19 mars 2026
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

Thanks for the great review! I hope the books are being enjoyed!

Betygsatt 2 av 5 stjärnor

Great idea but should be some quality control...

I love the idea of sending interesting old books to a friend but unfortunately, having received 3 of 12 books she has complained that 2 of the books have been very dirty - one had a viscous substance on the cover and another a patina of dirt ingrained into the cover. Nobody minds the antiquated charm of an old book - yellowed pages and the odd rip but why are you sending out books unchecked and dirty? She was thrilled by the first book and now wary of opening the others

3 april 2026
Omdöme utan inbjudan
Logotyp för TeaTime Bookshop

Svar från TeaTime Bookshop

I am sorry you have had these issues, please get in touch with our team via email who will do their best to help you.

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